none

all good for stay over for flight and local town visit,

Stayed in July 2025

Some of the furniture looked dated but nothing serious of concern.

Directions: Took bus from Memanbetsu Airport to Utoro Bus Station Terminal. 3500 JPY. About 2 hours. Low frequency of buses, please check schedule at Shari Bus website or email them. From Utoro bus terminal a short 10-minute walk to hotel. Room: Twin Room-Sea View- Non-Smoking. Duration: 3 nights Service : Good and friendly staff. Most of them at the lobby able to converse in basic English. Check in and out was smooth and quick. Value : OK. Booked via Booking.com. Good pricing compared to various hotel agents sites about 2months before arrival. Did not include breakfast. The was a hot spring fee (token amount) when checking out. Wi-Fi: Free in room. Decent Wi-Fi signal. Room : Level 5 room. There are lifts to L5. Window view is SeaView / Wharf View. Spacious room for 2. Able to fit in any sized luggage. TV had some local channels did not use extensively. Toilet/bathroom no issues. Shower separated from toilet. Heater worked ok. Electric Kettle was ok. A small Fridge was available. Aircon worked ok. Food: Did not consume any hotel food. Noticed in the evenings, there was buffet dinner at the hotel restaurant. Sleep Quality: Good. No serious disturbance. Laundry/ Others: Did not use. Coined-washing machine on the same level as hot bath, workout station and massage chairs. Cleanliness: Decent. No major issue. Gym: Only noticed a workout station. Did not use. Location: Good. More or less at center of town. Near sightseeeing boat areas and World heritage conservation center. Walkable in few minutes to convenience stores. Overall : Stayed 3 nights. Relax Stay. Some of the furniture looked dated but ok no issue in general. Relaxing and peaceful stay!

Stayed in June 2025

Nothing in particular

N.A.

Stayed in August 2025

Expensive for what you get

Good location, large room, kind staff

Stayed in July 2025

Compared with other hotels during our 6 week stay in Japan, it was more expensive.

Location, comfort, cleanliness and friendly staff.

Stayed in June 2025

I booked two rooms for my family of five but they were on different floors, 3rd & 5th. It created unnecessary inconvenience for us.

The rooms were clean & the facilities were good. Amenities were plenty.

Stayed in June 2025

Why do they only give one pillow for one bed?

Great location, sea view and spacious room. The onsen on level 7 was wonderful.

Stayed in June 2025

None

Lovely staff., Wonderful and spacious room, excellent location and great food at the hotel restaurant. I highly recommend this hotel

Stayed in June 2025

Very surprisingly Stuff is almost one leg kick for front desk, f&b, housekeeping department. Good location. Spacious room that provided washing machine in the room

Stayed in March 2025

Dinner is not good

Good location and facilities in room are good

Stayed in October 2024

Old property and onsen is very old

Good breakfast and dinner

Stayed in May 2024

Price-wise, quite expensive

Yummy breakfast and nice location

Stayed in March 2024

Top service, great location.

Stayed in April 2023

Ideal location. Nice breakfast. Spacious room.

Stayed in August 2025

Amazing view of the lake. Luxury Japanese bath.

Stayed in August 2025

None

Spacious, comfortable, no plastic smell, both Wa & You shitsu, daily towel supplies, big onsen, close to bus terminal, close to the turtle island for sunset view

Stayed in July 2025

Great service , friendly service and very co operative staff ensured that our stay stay was most enjoyable. Even with language barrier communication was effectively . Thanks to technology. We would certainly recommend this property to those visiting there.

Stayed in May 2025

No one at desk for early check in.

Great location, breakfast excellent. Helpful staff when dining needed.

Stayed in February 2025

The staff were wonderful. They really went above and beyond what could be reasonably expected.

Stayed in September 2024

Facilities were old e.g. discoloration of the floor at the balcony. AC is a joke. The room is hotter than outside. Suspicious insect eggs on the curtain. Disappointing food.

Great location. Direct sea view from the balcony.

Stayed in July 2024

Not much difference , if any , between breakfast and dinner

A comfortable well located hotel in the fairly isolated area

Stayed in April 2024

The food in the restaurant not much choice. The food is too expensive. Not owrth for the money.

Everything here is basic standard

Stayed in April 2024

Not much of food nearby. Futon was thin.

The onsen time starts early :). Location is really good, just walking from bus terminal, easy access to coin laundry, to convenient stores and also to cruises. Meals also good.

Stayed in October 2023

There are no comments available for this review

Stayed in June 2025