Nothing

Great location and suited our family requirements. Staff very helpful.

Stayed in February 2025

Like most of the area, the building is on the older side. I don't mind this, but want to mention it so others can align their expectations.

We had a great stay here. I didn't really understand how Shiga Kogen is laid out, but in the end am glad that we chose this location vs booking closer to Ichinose or beyond. The hotel is across the street from the bus stop, and very close to the main shop/bus terminal/information booth and first gondola down into the central ski area. I wanted my partner to experience a Japanese style room and meals, so we booked one of the tatami rooms and full board. The meals were excellent - each night there was a different style of nabe, very comforting after a day of skiing. I liked the breakfasts even more. The downstairs onsen was amazing. We also rented ski clothes and gear from the on-site rental. All of the amenities made it really comfortable and stress free to stay here. I highly recommend it.

Stayed in February 2025

Honestly nothing, the whole experience was great!

Absolutely loved our stay at Shirakabaso! The staff are incredibly helpful and kind, the food was amazing, the room was spacious and perfect for us traveling with our 2 year old. The onsens were excellent, and the hotel location was ideal for getting straight on the ski lifts. Will definitely stay here again!

Stayed in March 2025

staff very diligent, especially noako san, who was exceptionally helpful

Stayed in February 2025

N/A

Very friendly staff, great location, hotel had a traditional Japanese feel, the food served was excellent and perfect after a day of snowboarding. Onsen was clean and hotel had all the amenities required for our stay.

Stayed in January 2025

We didn't have any issues.

The room was super comfortable and spacious and the baths were very nice. Each floor also has a massage chair which was amazing. The hotel is also located perfectly to walk to two different trailheads that go into the park. The food was delicious.

Stayed in October 2024

Perhaps there could be free coffee in the afternoon.

It is at a great location, just 20 minutes drive to Shibutoge where we saw a majestic sunrise and amazing sea of cloud. There are also several hiking opportunities round ponds and lakes nearby. The room is comfortable and the private onsen a welcomed relaxation after a day out. Both dinner and breakfast are delicious. Most of all, the staff are friendly and very helpful. When I visit Shiga Kogen again, this will be my choice hotel.

Stayed in October 2024

We had a wonderful experience in this hotel! Beautiful Japanese style room, lovely and kind staff, superb meals. We also really liked the location close to so many points of interest.

Stayed in September 2024

Nothing ... it is an old hotel like the rest in the area, part of the charms of Shiga Kogen.

It was a truly pleasant stay at Shirakabaso Kogen. Take san welcomed me right away! From the service, room, meals and staffs at the dining and breakfast room was always nice and kind for a solo traveller like me. Naoko san, Saiki san Yama san and Kiku san, some that I could get names of.

Stayed in March 2024

Naoko, Kiku, and the entire hotel staff went above and beyond, making our stay delightful and memorable with their exceptional assistance and warmth.

Stayed in March 2024

Nothing.

The service was incredible, from the time we booked to the last goodbye. It was our first time in Japan and for most of us, our first time skiing. Naoko helped us with absolutely everything, booking extra space for our friends, booking the right tickets for ski lifts, guiding us where to go, looking for ski school, renting gear and equipment, taking buses, you name it! Always so kind and calm! Everyone in the hotel was extremely friendly and helpful. The place is really clean and like a home! You can pretty much ski from the hotel car park! Food was beautiful and it was just so nice to relax in the Onsen after a day of ski and before a feast! Not worrying about restaurants, with 4 teenagers, all we did at night was enjoy their company playing ping pong, cards and chatting about the day! We couldn’t feel more comfortable or welcome!

Stayed in February 2024

western beds were too hard. would consider Japanese room for next stay

extremely helpful and friendly staff, super efficient hotel. great location to Shiga ski area, quality ski rental, lovely indoor and outdoor onsen, delicious dinners

Stayed in January 2024

We found this place so comfortable and clean. The staff were so nice and helpful. The lady at reception spoke good English. The Japanese breakfasts and dinners were all made with such tasty and fresh ingredients and there was always plenty to eat. Loved the onsen and sauna after skiing all day. Easy to access shuttle buses. When we left, it was snowing heavily so they kindly have us a lift up the road to the bus stop. 10/10

Stayed in January 2024

A bit dated, but clean and comfortable with all the amenities.

Beautiful location up in the mountains and near slopes, really nice and accommodating staff, great onsen - including small, private onsen options for the shy or prudish:). Enjoyed the traditional food as well.

Stayed in December 2023

Nothing. This was one of the best resort hotels I've stayed in.

The staff members were exceptionally helpful, paid attention to details and were very attentive. The included breakfast and dinner at the hotel were good -- the kitchen took care to alter the options every meal.

Stayed in December 2023

The whole staff was very friendly and helpful. The perfect place if you want to relax and enjoy the nature.

Stayed in October 2023

nothing

friendly and helpful staff, super location, relaxing onsen with sauna, massage chairs in the room.

Stayed in January 2023

the hotel is in a small ski resort and has an agreeably old-fashioned feel about it. The staff werw extremely vriendly and helpful. The hotel offered a good breakfast and an elaborate dinner. It has an "onsen", a hot mineral bath, outdoor.

Stayed in December 2022

Limited facilities around the hotel. A private transport would be essential if you did not opt for the breakfast and dinner option.

Staff were friendly and helpful. Accomodation is not ski in / ski out but a walk (upslope) about 5-10 mins, there is a gondola station.

Stayed in January 2024

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024