9.2

Reviews of Takamiya Ryokan Miyamaso 4 stars

990-2301 Yamagata, Zao Onsen, Zao Onsen 54, Japan

  • Horia

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    One of the best ryokans we’ve stayed at in Japan. The location feels straight out of a Ghibli movie, with over 300 years of history and an amazing atmosphere. We stayed for 3 nights and enjoyed some of the best Japanese food each day at the ryokan restaurant. Since both me and my partner have tattoos, we booked the private onsen every evening through reception. The real highlight was the staff. They went above and beyond to make our stay special, spoke good conversational English, and checked in daily to ensure everything was perfect. Highly recommended for an authentic, cozy ryokan experience!

  • Marco

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review
  • Catherine

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    History, location.

    It’s a 300 year old property with lots of history however poorly maintained. Onsen area is small and not well maintained.

  • See the property
  • Kevin

    Reviewed: 12 June 2025 · Stayed in May 2025

    Verified review

    Excellent food and service at dinner and breakfast. The server spoke English and made the translation of ingredients and the hotel's history more informative, and in general, added a welcoming touch to converse about his experience. The staff was very accommodating and efficient in performing their duties down to carrying our bags to the parking area on departure.

    It is an older, historic building and the baths needed some updating as in modest repairs to the wood screens and facilities. This is only a minor distraction. Also, the walls are thin so some noise from neighbors was intrusive, but this is not the hotels fault. Note, as you are literally on top of the hot spring, the smell of sulphur can be a bit strong.

  • Alina

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review

    Everything! Where it was located at the base of the mountain, the beautiful scenery, the timeless aesthetic of the ryokan’s history, and the ongoing relaxing ambiance from the river flowing through the town.

    Honestly, we absolutely enjoyed everything. Takamiya Ryokan provides an elevated service that is truly worthy of nobility or royalty, yet they were all accommodating and sweet.

  • Kwok

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review

    Traditional hot spring

    Raining

  • See the property
  • Cory

    Reviewed: 22 April 2025 · Stayed in March 2025

    Verified review
  • Mohammad

    Reviewed: 9 April 2025 · Stayed in April 2025

    Verified review

    Pros: -The room was spacious -Atmposhere was beautiful -Public Onsen is amazing Cons: - Breakfast was too early last time is 8am - in Room open air bath is not an onsen ( we expected onsen)

  • Ying

    Reviewed: 4 April 2025 · Stayed in March 2025

    Verified review

    The room I stayed is huge and have own onsen, which is very good for my partner as he has tattoos. The hotel is big and like a maze. I love all the public onsen in this hotel. Especially the 石風呂, the environment is super nice. The dinner and the breakfast tastes good.

    However, I was expecting to have highest level of dinner set, which is having very good beef in sukiyaki. Because I saw in the official website, my room is serving the best set of dinner and having a bottle of sparkling wine as gift. And the price in booking.com and official website is similar. I wonder if booking the room in booking.com may level down the set.

  • See the property
  • Cher

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review
  • Ho

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review
  • Junko

    Reviewed: 23 March 2025 · Stayed in February 2025

    Verified review
  • See the property
  • Ding

    Reviewed: 18 March 2025 · Stayed in March 2025

    Verified review

    The customer services are tip top!! From the moment we arrive until we check out The staffs will help with parking/luggage and explaining every parts of the hotel. And dinner is superb!!! Onsen 24 hours!!

    NIL

  • Michael

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review
  • Nat

    Reviewed: 5 March 2025 · Stayed in February 2025

    Verified review

    There is free van service when check in-out, no need to carry luggage from/to the bus terminal. But no service to the ropeway. Staff and service are the best. Location is ok, not near the ropeway but not too far as you can travel around the village. Ryokan is traditional style, good renovate. Good Dinner and breakfast. One thing to recommend in winter is it is very cold in many areas liked - Open air bath room -> Bathroom is too cold, living room is a bit cold. - Japanese-Western bed -> Bathroom and walkway is too cold, bedroom is a bit cold. - Hotel public bath and many areas are too cold. It will be perfect if the ryokan solve this problem.

  • See the property
  • June

    Reviewed: 13 February 2025 · Stayed in February 2025

    Verified review

    Location and the private onsen within the room.

    Old detoriating condition for some of the areas. Poor maintenance. Too many staircases due to adhere with conservation requirements. Staying at the big villa is challenging. The staircase leading to upper floor room is super steep. User unfriendly and perhaps expose to potential hazard issues. The ground floor living room is nice, but I feel like a big fridge in winter. Bar counter no housekeeping... poor maintenance. For winter stay... the heating facility is below performance... "uneven heating system". Low headroom clearance within the hotel corridors and the big villa link to ground floor room door transom is greatest hazard. My husband suffered minor physical injury by hitting his head against the low door transom as there is no safety signage. He also hitting his head against different low headroom clearance within the hotel corridors for 4 to 5 times. Our stayed was 6 nights : (2 nights large room with open-air hot tub "not onsen water" but hot water) + (4 nights Large Villa -with "Natural onsen water"). The big villa food quality is not premium. No private dining which is deivated from hotel website. Hotel owner clarified reservation through booking.com excluded premium food and no private dining for Large villa stay for 2 perons. Instead the hotel served our dinner with 3 persons sharing a single hot pot with my other friends which is staying in the same hotel. This is shocking.

  • Thomas

    Reviewed: 6 February 2025 · Stayed in February 2025

    Verified review

    The bedroom and the staff service

    The room bathroom

  • Gaylene

    Reviewed: 5 February 2025 · Stayed in February 2025

    Verified review

    Amazing 16th century Ryokan complete with Japanese clothing to wear. Enormous living quarters was unexpected. Great history with enough modern features to be functional. Allowed us to store luggage and carried it down the hill for us. Excellent onsens with clear explanation for use

    There was no hair dryer but I didn't ask so you may have been able to ask for one. The steps were steep to the front door which would have been fine if it wasn't snowing.

  • See the property
  • Annisa

    Reviewed: 4 February 2025 · Stayed in January 2025

    Verified review

    it was the best experience for me to stay in this beautiful ryokan. the staff is very nice try to explain everything in english. they also provide yukata to wear. the food is very delicious. everything is exceed my expectation. also they send us to terminal bus by car, because there is a heavy snowfall.

    nothing.

  • Shaneena

    Reviewed: 1 February 2025 · Stayed in January 2025

    Verified review
  • Yvonne

    Reviewed: 29 January 2025 · Stayed in January 2025

    Verified review

    We Loved everything about Takamiya Ryokan Miyamaso!!! Such great attentive and respectful staff, romantic ambience, exceptional dinner, and relaxing onsens!! We truly loved our room and were torn to leave it for the onsens and breakfast.

    nothing!!

  • See the property
  • Kian

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review
  • Marcelino

    Reviewed: 12 January 2025 · Stayed in December 2024

    Verified review
  • Panuwat

    Reviewed: 5 January 2025 · Stayed in December 2024

    Verified review

    Very nice, old style but classic hotel. Staff very supportive and food was very good

    Room, facilities , food and staff

    Property response:

    Ok Thank you

    Takamiya Ryokan Miyamaso
    25 January 2025
  • See the property
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Econo Lodge Absecon

Galloway, United States

Rodeway Inn Nashville Airport South

Nashville, United States

Penzion pod Brezinou

Trenčín, Slovakia

Xin Yan An Hotel

Hangzhou, China

Home Lovers Apartment

Venice, Italy

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...