We loved our room, the outdoor tub and the view of the beach and ocean. We were able to see the sunset. We recommend this place to everyone and would stay here again

Stayed in August 2025

The weather was not ideal for the beach but that was not the fault of the hotel. We went in August and was able to soak in the tub on the rainy day

We enjoyed the spacious room, tub on the balcony was the best! The hotel was located in a good area with restaurants and places to drive and visit.

Stayed in August 2025

Good

Stayed in June 2025

The restaurant wasn't open for dinner or breakfast when we were there so check as there aren't a lot of options in Toi,

Very welcoming and spacious room with old fashioned charm.The outdoor bath was very nice as the water was direct from the hot water spring,

Stayed in July 2025

Nothing.

Very nice staff , especially Salahaddin from the restaurant hosted us very well . Explained all the dishes and was very kind. The tatami room was wonderful with a sea view.

Stayed in May 2025

The only thing I didn’t like was the sink handles. They were awkward and it seems like dirt was stuck inside them.

It was beautiful! The room/suite was spacious and gorgeous!

Stayed in May 2024

The food portion too small

The place so quiet

Stayed in April 2024

The facilities were satisfactory and met the basic needs, though they didn't exceed expectations. Overall, the experience was pleasant.

During my stay, I was particularly impressed by the stunning onsen view from the public bath, at least from the male's perspective. The scenic beauty added a tranquil and refreshing element to the bathing experience. Highly recommended for those seeking a serene escape.

Stayed in February 2024

If you miss to book dinner in advance, there I'll be no option for you to get some food. Unfortunately we missed the notice in Japanese where this was pointed out and it would be great if the hotel would take respect of guests not speaking/reading Japanese. The hotel is located in a shady part of the bay and we had a room at the 3rd floor where the onset for public visitors is located, which is not the bad thing but from there you see mostly at the onsen building which is no fun and you miss most of the sea view. Should be better from 4th floor or higher.

When we arrived the personnel did a pre-check and luagge was promptly transferred to our room. English speaking person instructed us about the hotel facilities and offer Kimono wear which I guess is recommend of you have Dinner there. The onsen on the balcony of our room was great despite the fact that you hardly can look out or want to look at from the 3rd floor. The room is in Japanese style with Tatami and cosy beds which we found quite soft. The AC was a bit noisy. The toilet is separated from shower and washing area. The room overall is quite big and comfy. Parking is about a couple of minutes walk away.

Stayed in March 2024

Confusing reservation on booking .com : it seemed that Kaseiki dinner and breakfast were included, but it was not the case when we arrived at the hotel. Disappointing, also disappointing the fact that no arrangement could be made for dinner and breakfast.

Very kind and welcoming staff. Nice hotel, nice location and view. Private outdoor onsen is wonderful

Stayed in March 2024

Parking was off site with no valet. Meaning if it’s raining, too bad you are going to walk to your car. Facilities were fine but obviously dated and worn if you know where to look. But overall exceptional service and a relaxing stay. English speakers on staff too.

Really great location and exceptional service.

Stayed in February 2024

The restaurant was closed for maintenance on Monday, which was unexpected.

The queen suite was amazing - spacious, authentic feeling and the open air hot spring was amazing to use. Gorgeous view of the ocean and a lovely bath. The pictures aren’t doing the hotel justice - it looks way newer and more luxurious in real life. We were well stocked with amenities, which were lovely with nice fragrances. The check in experience was very welcoming. We were served tea and delicious matcha crème brûlée. Incredible! The building itself is very beautiful, located right next to picturesque cliffs, which had a little hiking trail.

Stayed in December 2023

N/A

The attentiveness of the staff.

Stayed in October 2023

Bathroom looks a bit haunted

Open air bath on balcony, ocean view, friendly staff, good food

Stayed in September 2023

Nil

We loved everything about the hotel. The in-room private hot spring tub on the balcony was top. The onsen, spacious and with seaview, is one of the best we have had. The highlight was definitely the kaiseki dinner in our private dining area! We highly recommend this property.

Stayed in September 2023

You can write more clearly about the transportation mode you are going to, as the information on buses is quite complex

The hot spring is very comfortable, and the service staff at the front desk have a super good attitude. We were supposed to be late for dinner, but they still helped us win it!

Stayed in August 2023

The hotel is clean and the staff are friendly and helpful. The breakfast was nicely presented and delicious.

Stayed in June 2023

very attentive staff- spoke English very well!

Stayed in May 2023

Nothing.

The onsen in room for sure, and also the view from top floor. The meals were excellent too.

Stayed in April 2023

in room bathroom is quite dated but was very clean and tidy. they didn’t have availability left for dinner for us, but recommended a local sushi spot nearby that was a nice experience.

traditional ryokan room, comfortable pillows (traditional bean and soft) and the duvet/comforter was very soft. Amazing views. Friendly staff. The onsen is lovely with nice products. The breakfast was great value.

Stayed in April 2023

The stay at Shin Kaikatei Izumi was absolutely amazing, the staff was so friendly and polite! We were greeted with tea and a snack while we waited for the check in. The room had an incredible view and the private Onsen was awesome!

Stayed in March 2023

the hotel itself is located at the northern cliff of a hill, which means you cannot directly enjoy an ocean sunset experience.

Japanese style luxury hotel with beautiful rooms and a great onsen. we were created with tee and a matcha Creme brûlée. Although we only stayed one night, i would recommend it for longer stays as well

Stayed in February 2023

carpark is around 100 meter away, need a bit of walking.

We stayed at executive suite, a very spacious room. good view good amenities food was great! hotel staff was super friendly we had an amazing stay:)

Stayed in November 2022

There really isn't a lot to do in the town. But I could just sit in the balcony open air bath all day so that's fine, as long as you set proper expectations.

The staff was very English friendly. Great food. Nice rooms.

Stayed in January 2023