381-0497 Nagano, Yamanouchi, Shigakogen Yakebitai, Japan
#68 of 79 hotels in Yamanouchi
Guests' ChoiceBased on 131 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.6
Facilities
7.2
Staff
8.0
Value for money
6.9
Free WiFi
9.5
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End of dialog contentReviewed: 30 March 2025
Janelle
SingaporeHighly recommend the buffet dinner - it comes with a main, which was sea bass and steak sirloin when we were there march 2025. Although a bit pricier than normal hotel buffets, it definitely exceeded our expectations. The ambience surrounding the full glass dining room was amazing which added to the whole experience. The staff were also very friendly and helpful at the dinner at Shiga Prince Hotel East.
Stayed in March 2025
Reviewed: 22 March 2025
Andrea
New ZealandLimited food options No communal place to sit
Great location Clean rooms Onsen
Stayed in January 2025
Reviewed: 20 March 2025
Rod
Australianothing
every thing
Stayed in February 2025
Reviewed: 17 March 2025
Craig
AustraliaNo communal area for having a drink
Food , location , onsen, bed , staff & lacking a good bar area for meeting ski folk
Stayed in March 2025
Reviewed: 17 March 2025
Greg
AustraliaA bit captive here as the location is a bit isolated and you rely on the transfer bus to get to Ichinose village which has very limited dining options Also the the hotel western breakfast was under whelming as it is a large hotel and on the pricey side. Premium ski rental was very limited so defintely check they have the gear first before comittng to premium option.
Ski in/out was great and the rooms are functional noting it is circa 1998 athelete rooms with single bench beds
Stayed in January 2025
Reviewed: 11 March 2025
Daniel
New ZealandLocation
Stayed in March 2025
Reviewed: 10 March 2025
Christina
United StatesThis review is specifically related to the value of the hotel for the price we paid-$400/night. For this price I expected more. Our room had a lovely view, however, the furnishings were very old, albeit clean. Don't expect a great deal of assistance from the staff, although they really tried. The language barrier was a steep hill to climb (pun intended). There are very limited services at the hotel and to get anywhere is a shuttle bus ride away. The buses only run hourly so be very careful to get your timing right or you could be waiting in the cold for some time. Lastly, while several restaurants are advertised as part of the resort, there is only one worth eating at, and it costs over $60 pp for dinner. Overall it would have been an acceptable hotel experience at a much lower price point.
The ability to ski in and ski out with a wonderful Mountain View was wonderful.
Stayed in February 2025
Reviewed: 8 March 2025
Olivier
JapanSmall beds Wifi is weak
Close to ski slopes Good location
Stayed in March 2025
Reviewed: 3 March 2025
Gary
CanadaThe broken chairlift that brings us to the rest of the slopes without riding the shuttle bus. Ski in and ski out is the main reason I booked this hotel and now that reason was gone
The mountain
Stayed in February 2025
Reviewed: 1 March 2025
Jean-daniel
FranceFacilities are 80s, 90s like. Food quality is average
Great location for ski in, ski out as literally on slopes of a great ski resort. Staff are really helpful.
Stayed in February 2025
Reviewed: 28 February 2025
Siu
Hong KongLimited choices for dining
Great location for ski in and ski out
Stayed in February 2025
Reviewed: 22 February 2025
Louise
AustraliaNo area to sit with friends and have a couple of byo drinks
Location, on snow, breakfast, onsen
Stayed in February 2025
Reviewed: 11 February 2025
Caesar
MalaysiaNothing much to complain about except some guest etiquette. Examples ranges from no shoes in onsen area and some lazy guest rushed in with their shoes as oppose to going to their own room or the toilet next to the ski lockers. Or you find some people rushing to grab food when there is an abundant of endless supply of food.
Love the ski in and ski out. Great it has its own pro shop, onsen, bar, banquet hall, ski locker and tuck shop. Staff was great and helpful.
Stayed in February 2025
Reviewed: 10 February 2025
Faustina
United StatesNot many food options and the hotel buffet is VERY expensive but poor quality. Would just recommend taking the bus to the next town over to eat a meal.
Great location where you can pick up a ski life right outside the hotel. It has a rental shop, lockers, etc. which is very convenient
Stayed in January 2025
Reviewed: 7 February 2025
Alicja
AustraliaLack of eating options in this wing of the hotel. Restaurant only has buffet option for dinner and it’s expensive. Ski rental shop equipment not great and short staffed.
We were in the East building . Room was extremely comfortable, spectacular views. Small Convenience store was well stocked with bakery products, noodles , ice cream and other essentials. Fabulous breakfast.
Stayed in January 2025
Reviewed: 7 February 2025
Bertram
Hong KongThe building itself is quite dated with strong Squid Games vibes. The rooms are comfortable but smallish. The food is adequate - not great, but honestly not bad either.
The Prince Hotel is a typical Japanese ski resort set up which can be a little deflating at first. A single big hotel at the bottom of the slopes with not much life or local/village feel. However this is more than made up by: 1. The ski-in-ski-out, 2. Convenience of having everything available in the same building from rentals to food to onsen. 3. There are some amazing runs for intermediate snowboarders - would highly recommend Okashiga, Olympic and Ichinose.
Stayed in January 2025
Reviewed: 5 February 2025
Scott
United StatesNo chairs or table in rooms.
Great buffet selection for breakfast.
Stayed in January 2025
Reviewed: 1 February 2025
Caesar
MalaysiaThey don’t clean your room everyday but you can pick up additional towels from the front desk.
It’s large, has a large dining area, has an in house onsen, has a room that sleeps for 4 for mid budget traveller. Do not expect your typical 3-5 star accommodation you go to in other cities. This is a ski resort. This to me is definitely ⭐️⭐️⭐️⭐️ compared to other local Japanese hotels at ski resort. A lot of the local ski Japanese hotel are dated (I guess they do not have enough of patrons throughout the year to sustain them as you can spot many abandon hotels adjacent to ski resorts). They can also arrange for your bags to be delivered anywhere in Japan
Stayed in January 2025
Reviewed: 31 January 2025
Stephanie
AustraliaNo drying room so all smelly wet gear in our tiny room
Close to the ski lift Cleaners did an amazing job And the cloak room staff are EXCEPTIONAL - nothing was too hard for them so helpful (storing luggage, arranging luggage transfers to airport - they were so kind)
Stayed in January 2025
Reviewed: 26 January 2025
Kimberly
United StatesDining facilities--not many options, and fairly $$. My brothers also booked at Shiga Kogen, and they were in another building--we weren't aware until we arrived--and it's not possible to walk between buildings! We had to take a shuttle bus to get together. There's no place to hang out in the lobby--there is a lounge/bar but you can't bring in outside food or drink.
We liked that the ski shop was in the lobby, and you could just walk out to the gondola/slopes. We loved the onsen for soaking in after a day of skiing. The rooms were small but comfortable.
Stayed in December 2024
Reviewed: 24 January 2025
Angel
AustraliaThe ski resort next to the hotel is not friendly for beginners. Even the green slopes can be steep.
Location, next to the express bus stop, good buffet spread for breakfast
Stayed in January 2025
Reviewed: 20 January 2025
Toni
AustraliaThe property needs an update. It looks really tired. As per the other reviews there is a lack of dining options onsite, and what is there is relatively expensive.
The location next to the ski lift - truly ski in ski out. There was a great little area for the children to play in that had a magic carpet (free, no lift pass required). The family room was tight but comfortable for the 4 of us, especially when we realised you can pull the bed away from the wall and widen the size of the single beds. The onsen was really nice and clean. In the female change room there were a number of washing machines, which I never had to line up for. The breakfast was good, and the room where it is served has the most amazing view of the snow. There is free parking, and the hotel will lend out ice scrapers and shovels to guests if you need.
Stayed in January 2025
Reviewed: 17 January 2025
Keith
AustraliaBeds and pillows hard as a rock. No decent cafes. Food in main buffet restaurant very expensive and not tasty. Rooms very small for family of 4.
Ski field on your door step. Free shuttle bus to other ski fields and restaurants. Complimentary ski locker.
Stayed in January 2025
Reviewed: 16 January 2025
Natnicha
ThailandConvenient
Stayed in December 2024
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