9.1

Reviews of seven x seven ISHIGAKI 5 stars

907-0002 Okinawa, Ishigaki Island, 254-19 Maezato , Japan

  • Christopher

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Beautiful, very comfortable. Loved the sento and the pool.

    Music needs to be changed according to suit time of day - too monotonous all day long. Easy tempo in morning, building up throughput the day.

    Property response:

    Thank you very much for choosing our hotel out of many for your very special honeymoon trip. We are truly honored that you have entrusted us with this important occasion. Our entire staff is dedicated to ensuring your stay meets and exceeds your expectations, making it as memorable as possible for both of you. As a small gesture to celebrate your new beginning, we will be delighted to prepare a heartfelt message card for your room. Should you encounter any difficulties or require any assistance during your stay, please do not hesitate to contact our front desk at any time.

    Thank you very much for choosing our hotel out of many for your very special honeymoon trip. We are truly honored that you have entrusted us with this important occasion. Our entire staff is dedicated to ensuring your stay meets and exceed… Show more

    seven x seven ISHIGAKI
    31 August 2025
  • Niels

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Hui

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Fashion

    Service

    Property response:

    Thank you for your valuable feedback. We are pleased that you appreciated the "Fashion" (design and modernity) of our hotel. However, we sincerely apologize that our "Service" did not meet your expectations, particularly concerning the discomfort caused by disturbances such as noise. We are fully committed to making fundamental improvements to ensure that our service and environment truly match our design, providing you with a comfortable and satisfying experience.

    Thank you for your valuable feedback. We are pleased that you appreciated the "Fashion" (design and modernity) of our hotel. However, we sincerely apologize that our "Service" did not meet your expectations, particular… Show more

    seven x seven ISHIGAKI
    25 August 2025
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  • Giuliano

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • Lisa

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
  • James

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
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  • Maria

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Facilities Modern design Plugs for charging (usb c/ usb) Pools Saunas View from bathroom/ balcony Ladies at the reception desk were very nice and helpful

    Lack of English speaking staff No service around the pool/ we have to go to bar to order or wait for someone to come around Building maintanance at the hotel Opening hours of the pool ( meant to be till midnight, however it was closed at 22,50 on Friday night

    Property response:

    Thank you very much for taking the time to share your detailed feedback. We’re delighted that you enjoyed our modern facilities, charging options, pools, saunas, and the views from your bathroom and balcony. We’re also pleased to hear your kind comments regarding our reception staff, and we will be sure to share your words with them. We sincerely apologize for the inconvenience caused by the lack of English-speaking staff and limited poolside service. Your feedback is important to us and will be used to review and improve our guest experience, including staff training and service around the pool. Additionally, we apologize for the maintenance activities and the pool closing earlier than advertised. We understand how disappointing this can be. We will look into the pool operation hours to ensure accurate and consistent information is shared with our guests. Thank you again for your valuable comments. We hope we have the opportunity to welcome you back and provide you with an even better experience.

    Thank you very much for taking the time to share your detailed feedback. We’re delighted that you enjoyed our modern facilities, charging options, pools, saunas, and the views from your bathroom and balcony. We’re also pleased to hear your… Show more

    seven x seven ISHIGAKI
    1 August 2025
  • Linsey

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    We enjoyed the flexibility of our room where we could enjoy morning coffee on the balcony or popcorn and movies in the evening or relaxing in the bath overlooking the views. We loved having the onsen, sauna and pool making it a very relaxing experience. The hotel had a cool vibe and the staff were lovely and always helpful

    We only paid for breakfast once. We wouldn’t bother again

    Property response:

    Thank you very much for your wonderful review! We are delighted to hear that you and your family enjoyed your stay with us and appreciated the flexibility of your room—from relaxing on the balcony with your morning coffee to watching movies in the evening or soaking in the bath with a view. We're also glad that you liked our onsen, sauna, and pool, and that they helped to make your stay even more relaxing. It's wonderful to know that you felt our hotel has a cool atmosphere and that our staff could assist you during your visit. Thank you for sharing your feedback regarding breakfast as well. We value your comments and will use them to improve our services. Should you visit us again, we will do our utmost to provide an even better experience for you and your family. We look forward to welcoming you back!

    Thank you very much for your wonderful review! We are delighted to hear that you and your family enjoyed your stay with us and appreciated the flexibility of your room—from relaxing on the balcony with your morning coffee to watching movies… Show more

    seven x seven ISHIGAKI
    1 August 2025
  • Leona

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Excellent kitchen and living room quarters. Bedrooms were spacious for the 5 of us. US standard bed size with fluffy comforters. BEST pool and sauna ever.

    No housekeeping everyday.

    Property response:

    Thank you very much for staying at seven x seven石垣 and sharing your feedback with us. We are delighted to hear that you enjoyed the excellent kitchen and living room quarters during your stay with us. It's wonderful that the spacious bedrooms comfortably accommodated your group of 5, and that you appreciated our US standard bed sizes with fluffy comforters. We're especially thrilled that you found our pool and sauna to be the "BEST ever" - this is truly a wonderful compliment that our facilities team will be very proud to hear. Regarding the daily housekeeping, we understand this might have been an inconvenience for you. Our standard service includes full housekeeping every third day, with daily towel replacement and amenity replenishment available upon request. We're constantly evaluating our service offerings based on guest feedback, so we appreciate you bringing this to our attention. We hope the overall comfort and quality of our facilities made your stay in Ishigaki enjoyable and memorable. Should your travels bring you back to our beautiful island, we would be honored to welcome you again and provide you with another wonderful experience. Thank you once again for choosing seven x seven石垣 for your accommodation.

    Thank you very much for staying at seven x seven石垣 and sharing your feedback with us. We are delighted to hear that you enjoyed the excellent kitchen and living room quarters during your stay with us. It's wonderful that the spacious b… Show more

    seven x seven ISHIGAKI
    22 July 2025
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  • Xinying

    Reviewed: 19 July 2025 · Stayed in May 2025

    Verified review

    + Nice spa area. + Good facilities in the room. + Friendly staff at reception.

    - Both saunas were often full and dirty. And some guests were disturbing. Two dripping woman swimming suits were left drying on the sauna bench for the whole morning, occupied a large area. Dirty towels were left behind on the sauna bench. - Food in the restaurant was certainly overpriced, considering the material quality and cooking.

    Property response:

    Thank you very much for visiting seven x seven Ishigaki and for taking the time to provide us with your valuable feedback. We are very honoured to receive your compliments about the spa area, room facilities and reception staff. On the other hand, we are very sorry that you had an unpleasant experience regarding the crowded sauna, the cleaning situation and the manners of other guests. We will strengthen our efforts to create a comfortable environment for our guests. Regarding the food in the restaurant, we would like to take this as a reference for future menu reviews and quality improvement initiatives. We will continue to learn from our guests' feedback and aim to further improve our services and facilities. Thank you very much for your comments. We look forward to welcoming you back again.

    Thank you very much for visiting seven x seven Ishigaki and for taking the time to provide us with your valuable feedback. We are very honoured to receive your compliments about the spa area, room facilities and reception staff. On the oth… Show more

    seven x seven ISHIGAKI
    20 July 2025
  • Maike

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review

    A little gem In ishigaki

    Property response:

    Thank you so much for describing our hotel as "a little gem in Ishigaki"! We're truly honored by your lovely comment. Ishigaki Island is indeed a beautiful destination with its stunning beaches, crystal-clear waters, and rich culture, and we're delighted that our hotel could enhance your experience here. We strive to offer our guests a special and memorable stay that captures the unique charm of Okinawa's island life. We take great pride in being recognized as a standout property in this paradise island. Our team works diligently to create a warm, welcoming atmosphere while providing attentive service to all our guests. We hope you enjoyed exploring the natural beauty and local attractions of Ishigaki during your stay with us. Should your travels bring you back to this beautiful island, we would be delighted to welcome you again. Thank you once again for your kind words and for choosing our hotel for your Ishigaki experience!

    Thank you so much for describing our hotel as "a little gem in Ishigaki"! We're truly honored by your lovely comment. Ishigaki Island is indeed a beautiful destination with its stunning beaches, crystal-clear waters, and rich… Show more

    seven x seven ISHIGAKI
    22 July 2025
  • Maike

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review
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  • Wycliff

    Reviewed: 8 July 2025 · Stayed in June 2025

    Verified review

    Loved the rooms and facilities also the time when you can access the pools etc felt like it was my own home highly recommended for large families.

    Price was a expensive on food and drinks at the hotel .

    Property response:

    Thank you very much for choosing to stay at our hotel and for sharing your warm feedback. We are delighted to hear that you felt at home and enjoyed our facilities, including the flexible pool hours, during your visit with your family. We also sincerely appreciate your comments regarding our dining and beverage pricing. We have shared your feedback with our restaurant and finance departments and are currently reviewing our menu offerings and seasonal promotions to introduce more value-oriented options. For your next visit, please feel free to inquire about our meal-inclusive plans and special packages. We would be happy to assist you in selecting options that can enhance your comfort while managing your overall expenses. Once again, thank you for recommending our hotel to your family and friends. We look forward to welcoming you back in the future.

    Thank you very much for choosing to stay at our hotel and for sharing your warm feedback. We are delighted to hear that you felt at home and enjoyed our facilities, including the flexible pool hours, during your visit with your family. We … Show more

    seven x seven ISHIGAKI
    8 July 2025
  • Ralitsa

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    Location was perfect to explore the island. We rented a car and nothing is too far on the island. To go to a nice beach one needs transportation.

    Property response:

    Thank you very much for sharing your experience. We're glad to hear that you found our location perfect for exploring Ishigaki Island. We're pleased that this helped you enjoy your trip comfortably. We hope you enjoyed your time on Ishigaki, and we look forward to welcoming you again.

    Thank you very much for sharing your experience. We're glad to hear that you found our location perfect for exploring Ishigaki Island. We're pleased that this helped you enjoy your trip comfortably. We hope you enjoyed your time… Show more

    seven x seven ISHIGAKI
    4 July 2025
  • Albert

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
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  • Sylvie

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Gorgeous facilities- beautiful and abundant poolside options, sauna, cold plunge and adult areas. Amazing restaurant and cool bars. Just fabulous!

    I only wish a better beach were closer. But we did day trips and they were great. Would ve great for hotel to advertise and offer more daytrips to snorkle, paddle board, etc.

    Property response:

    Thank you so much for your wonderful feedback and for choosing to stay with us. We’re delighted you enjoyed our gorgeous facilities—from the poolside options and adult areas to the sauna and cold plunge. It’s fantastic to hear you had a great experience at our restaurant and bars as well. Your feedback is truly valuable, and we will definitely look into expanding our selection of day trips and activity packages to further enhance our guests' experiences. We hope to welcome you back again soon for another fabulous stay.

    Thank you so much for your wonderful feedback and for choosing to stay with us. We’re delighted you enjoyed our gorgeous facilities—from the poolside options and adult areas to the sauna and cold plunge. It’s fantastic to hear you had a gr… Show more

    seven x seven ISHIGAKI
    4 July 2025
  • Scott

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Spacious, luxurious room. Amazing facilitates. Staff were awesome.

    Couldn’t fault anything.

    Property response:

    Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed our spacious and luxurious room, as well as our facilities. It’s truly encouraging to know that our staff could help make your stay memorable, and that you couldn’t fault anything during your visit. We hope to welcome you back to Ishigaki and our resort soon for another amazing stay. Warmest regards

    Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed our spacious and luxurious room, as well as our facilities. It’s truly encouraging to know that our staff could help make you… Show more

    seven x seven ISHIGAKI
    1 July 2025
  • Andrew

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    The pool and sauna facilities were great! It was a great hotel to relax in, especially as we had been travelling across Japan before this visit. The staff kindly gifted us a lovely bottle of champagne for our honeymoon which was really appreciated.

    The restaurant did not offer any allergens on their menu and the staff did not know either.

    Property response:

    Thank you very much for sharing your experience with us and for choosing our hotel for your honeymoon. We are delighted to hear that you enjoyed our pool and sauna facilities, and that our team’s gift of champagne made your special occasion even more memorable. It is wonderful to know that our hotel provided a comfortable place to relax after your travels across Japan. At the same time, we sincerely apologize for the inconvenience regarding allergen information at our restaurant. Your safety and comfort are extremely important to us. We understand how crucial it is to provide clear allergen information, and we are very sorry this was not available during your stay. We will promptly communicate your feedback to our team and work to ensure that allergens are indicated on our menus and that our staff are better informed in the future. Thank you again for your helpful comments and for recommending us. We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future. Congratulations again on your honeymoon!

    Thank you very much for sharing your experience with us and for choosing our hotel for your honeymoon. We are delighted to hear that you enjoyed our pool and sauna facilities, and that our team’s gift of champagne made your special occasio… Show more

    seven x seven ISHIGAKI
    25 June 2025
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  • Tanja

    Reviewed: 20 June 2025 · Stayed in May 2025

    Verified review

    It was a great place to stay. Everything was top notch, modern and clean, but still very relaxed and with a feeling of privacy. The food was great aswell. And tattoos is not a problem here, no need to hide them. Rent a car and explore the beautiful island. Would love to come back!

    The better part of the beach is closer to Ana hotel. It would be smart if they cleaned up the part of the beach that is close to the hotel and the pathway down to the beach. That would add to a complete feeling of luxe.

    Property response:

    Thank you very much for taking the time to share your wonderful review following your recent stay with us. We are delighted to hear that you enjoyed our modern and clean facilities, the relaxing atmosphere, and the sense of privacy we strive to provide. It is also wonderful to know that you were satisfied with our food and felt comfortable regarding tattoos during your stay. We sincerely appreciate your valuable feedback regarding the beach area near the hotel and the pathway. Your comments are very important to us, and we will carefully consider ways to improve these aspects so that our guests can experience an even greater feeling of luxury. Thank you once again for your kind words and suggestions. We would be truly delighted to welcome you back in the future, and hope you had a memorable time exploring the beautiful island.

    Thank you very much for taking the time to share your wonderful review following your recent stay with us. We are delighted to hear that you enjoyed our modern and clean facilities, the relaxing atmosphere, and the sense of privacy we striv… Show more

    seven x seven ISHIGAKI
    22 June 2025
  • Kyung

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    It was fantastic stay - we decided to book here for honeymoon, we got the very thoughtful attention from hotel, thank you for kindness service and high-level maintenance / team

    Nothing

    Property response:

    Thank you very much for choosing to stay at our hotel for your special honeymoon celebration, and for taking the time to share such a wonderful review with us. We are truly delighted to know that you found our team's attentive service and hospitality memorable during your stay. Your kind words about our staff's kindness and the high standards of our maintenance and facilities are greatly appreciated, and will be shared with all involved, as they serve as great motivation for our continuous efforts to provide the best possible experience to each of our guests. It was an honor to be a part of such an important occasion in your lives, and we are glad that our small gestures could contribute to making your honeymoon even more special. Should you choose to visit us again in the future, please do not hesitate to let us know if there is anything we can do to make your stay even more comfortable. Thank you once again for your generous feedback and for recommending our hotel. We look forward to welcoming you back on your next visit, and wish you both a future filled with happiness and wonderful memories together. With kind regards, Hotel Management Team

    Thank you very much for choosing to stay at our hotel for your special honeymoon celebration, and for taking the time to share such a wonderful review with us. We are truly delighted to know that you found our team's attentive service … Show more

    seven x seven ISHIGAKI
    16 June 2025
  • Anonymous

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review
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  • Jiseong

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review
  • Shawn

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    Staff, atmosphere and the cleanliness

    The costs of the food in the restaurant was not worth portions. In short , it is overpriced

    Property response:

    Thank you very much for staying at our hotel and for your valuable feedback. We are very honored to hear your compliments about our staff, hotel atmosphere, and cleanliness. On the other hand, we are sorry to hear that you were not satisfied with the balance between price and service in our restaurant. We will take your comments into consideration for future restaurant management. Our entire staff will continue to make every effort to provide service that satisfies all our guests. We sincerely look forward to welcoming you again.

    Thank you very much for staying at our hotel and for your valuable feedback. We are very honored to hear your compliments about our staff, hotel atmosphere, and cleanliness. On the other hand, we are sorry to hear that you were not satisfi… Show more

    seven x seven ISHIGAKI
    4 June 2025
  • Paul

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review
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  • Anonymous

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    The view, the accommodations, the staff - everything was fantastic!

    It would have been nice to be able to charge drinks and such to the room. This option was not available during our stay.

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