Reviews of Centurion Hotel Hamamatsu 3 stars
430-0928 Shizuoka, Hamamatsu, Itaya-machi 690, Japan
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewCheck in was quick.
Booked with Booking.com. Checked in and paid what they asked for but they then came back saying they had undercharged me by 500 JPY which I promptly paid….. 500 JPY… For a no smoking hotel, our room stank of cigarette smoke. Not nice at all. Also, I didn’t realise how small the rooms are.
Thank you very much for staying at Centurion Hotel Act Hamamatsu. We sincerely appreciate you taking the time to share your valuable feedback despite your busy schedule. We are delighted to receive your kind words regarding our check-in service. However, we sincerely apologize for the inconvenience caused by our oversight and for the unpleasant experience due to the cigarette odor. We will strive to improve our operations and review our cleaning procedures to prevent such occurrences in the future. Thank you for your valuable feedback. We sincerely look forward to welcoming you back. Front Desk Yamada
Thank you very much for staying at Centurion Hotel Act Hamamatsu. We sincerely appreciate you taking the time to share your valuable feedback despite your busy schedule. We are delighted to receive your kind words regarding our check-in ser… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewI stayed two nights, it was so comfortable and pleasant that I had to extend my stay at the hotel, the staff was very attentive and friendly, it is not very far from the station and the center but the heat makes it a little difficult, in short I really liked the good treatment, the clean rooms and everything very quiet and without noise, excellent place to rest very well
There was nothing unpleasant, my entire stay at the hotel was pleasant, I understand the no-smoking policy in the rooms, it would be great if they had a smoking cabin on the roof or some unused room, but I didn't dislike it at all, everything was great
Thank you very much for staying at Centurion Hotel Act Hamamatsu. We would like to express our sincere gratitude for taking the time to provide us with your valuable feedback despite your busy schedule. We are delighted to hear that you were very satisfied with your stay. We are also honored to have received your kind words regarding the front desk staff's service and the cleanliness of the rooms. Thank you for your feedback regarding the smoking room. Please note that our hotel is entirely non-smoking. However, ashtrays are available outside, so please feel free to use them during your next stay. Thank you once again for sharing your valuable feedback. We look forward to welcoming you back in the future. Front Desk, Yamada
Thank you very much for staying at Centurion Hotel Act Hamamatsu. We would like to express our sincere gratitude for taking the time to provide us with your valuable feedback despite your busy schedule. We are delighted to hear that you wer… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewThe staff were friendly. Great price. Good breakfast. A big room for a big family.
Struggled to find the parking lot. The room was clean but a bit worn.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGood price and a larger bed than usual.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewlocation is very central easy to access to all the popular places.
Room is very small, the price was too high for what they offer.
Thank you very much for staying at Centurion Hotel Act Hamamatsu. We would also like to thank you for taking time out of your busy schedule to share your impressions of your stay with us through our hotel reviews. We are very pleased to hear your compliments about our location. However, we apologize for any inconvenience caused by the size of your room. We also apologize for the high price of the room on the day of your stay. We will discuss this matter with you and make every effort to improve the situation in the future. Thank you for your valuable feedback. We look forward to welcoming you again.
Thank you very much for staying at Centurion Hotel Act Hamamatsu. We would also like to thank you for taking time out of your busy schedule to share your impressions of your stay with us through our hotel reviews. We are very pleased to hea… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewDelicious and many variety buffet breakfast, friendly staff and high quality service. Clean sheets and comfortable mattresses.
The building is very old. It will turn off the air conditioner when you leave the room.
Thank you very much for staying at Centurion Hotel Act Hamamatsu. Thank you again for taking time out of your busy schedule to leave us a review of your stay at our hotel. Thank you for taking advantage of our breakfast during your stay. We are very pleased to hear your compliments about the breakfast, the sheets and mattresses in your room, and the service provided by our staff. However, we apologize for any inconvenience caused by the old building. We will discuss this issue with you and make every effort to improve it in the future. Thank you for your valuable feedback. We look forward to welcoming you again.
Thank you very much for staying at Centurion Hotel Act Hamamatsu. Thank you again for taking time out of your busy schedule to leave us a review of your stay at our hotel. Thank you for taking advantage of our breakfast during your stay. We… Show more
Reviewed: 9 July 2025 · Stayed in May 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewCheap, cosy and quiet. Self service happy hour was also a surprise. Washing and drying is considerably cheap (over half price) compared to other hotels.
The furniture is very old, dated and damaged. The dressing table stool is easily from the 1970s. I’m not complaining as I understand Hamamatsu is not a tourist town or a key destination. However the rooms do have a certain smell to them which shows their age and reminded me of my grandmothers house. I had a great night in the hotel, but if Hamamatsu wants to improve its image and attract guests, it needs a significant overhaul which would include its hotels. This is not something the hotel can do alone, but the city is really nice and it is a shame they don’t do more to bring in tourists. I had a lovely time, a lovely stay, but the hotel deserves a fresh upgrade
Thank you for staying at Centurion Hotel Act Hamamatsu. We would also like to thank you for taking the time to share your feedback about your stay with us despite your busy schedule. All of our staff are very happy to receive such praise for your stay. We are very pleased to hear that you enjoyed Hamamatsu City. We will share your feedback and strive to improve in the future. We look forward to welcoming you again. Front Desk: Yamabe
Thank you for staying at Centurion Hotel Act Hamamatsu. We would also like to thank you for taking the time to share your feedback about your stay with us despite your busy schedule. All of our staff are very happy to receive such praise fo… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewGood location and excellent value.
Thank you very much for staying at Centurion Hotel Act Hamamatsu. We would also like to thank you for taking time out of your busy schedule to share your thoughts on your stay with us. We are very pleased to hear your words of praise regarding our location and value. We look forward to welcoming you again! Front Desk Hanh
Thank you very much for staying at Centurion Hotel Act Hamamatsu. We would also like to thank you for taking time out of your busy schedule to share your thoughts on your stay with us. We are very pleased to hear your words of praise regard… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThey have happy hour in evening. 1 free drink per person.
Some breakfast items had already run out even though there was still an hour left and many customers were still arriving. It's important to ensure all breakfast items remain available until the end of the breakfast period.