874-0935 Oita, Beppu, Ekimae-cho 12-8 , Japan
#68 of 91 hotels in Beppu
Guests' ChoiceBased on 192 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
8.5
Facilities
7.9
Staff
8.2
Value for money
8.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 July 2025
Bernardo
United StatesSmall room, though that's to be expected here. It was fine - nothing fancy but it was what I needed. I paid extra for a nicer hotel after my first night here.
Convenient location is the main reason to stay here. Right across from the train station; it was welcome when I had a bunch of luggage and it was super hot. I also loved the silly robot in the lobby that greeted you, but I am not sure it was very useful for anything. Easy check in on the computer and the staff was mostly very helpful.
Stayed in July 2025
Reviewed: 24 July 2025
Walter
JapanThe beds were hard, making it challenging to get a good night's sleep. The bathroom step was high, so care was needed entering and exiting.
Nice view of the mountains. Close to the train station and convenience store. The staff was friendly and helpful with good English.
Stayed in July 2025
Reviewed: 20 June 2025
Ilia
RussiaBreakfast is ok but if you are in Japan, you may find some local coffeshops with awesome coffee and sandwiches. However, this hotel is fine for this money (not expensive) and managers there are really great. They also have Onsen (Japan sauna) and I really enjoyed it. If you are planning a trip to Beppu, you should defenetely choose this hotel.
Stayed in May 2025
Reviewed: 11 April 2025
Waicheng
SingaporeFree parking, opposite of Beppu station and many shops & eateries around it. Onsen is provided but it’s rather small & rundown, poor water pressure and cleanliness not JP standard.
Stayed in April 2025
Reviewed: 6 April 2025
Tak
Hong KongThe place was nice and comfy, together with the location, the stay is impeccable given the price and feels better (a little newer, a little more spacious) than most in the same class. Most importantly, there was an apprenticeship female staff (of course other staffs also!) who was really helpful. It really makes this stay stand out from others.
Stayed in March 2025
Reviewed: 20 February 2025
Dasme
ChileGood enough
Stayed in January 2025
Reviewed: 19 January 2025
Norman
Hong KongThe self-help check-in process is a be trouble for the guest. It essentially shifts the burden of entering guest personal information from the receptionist to the guest himself, which is not guest-friendly at all and I am not so impressed about it. The coffee machine broken down during breakfast time and only pre-made coffee was available.
The whole hotel appeares very new and clean, and rhe room is very comfortable and spacious enough. USB ports are provided beside beds and near the desk. The breakfast, while offers a limited choice, was still valued for money. The prices for dinner sets are reasonably priced (cheaper than dining outside) and the food quality was good. For the location, it is just opposite to the train station. Also I like it's on-sire free hot springs onsen. The water was hot enough and it was very comfortable to have a spa there. Highly valued for money given the price.
Stayed in January 2025
Reviewed: 14 December 2024
Boon
Singaporenone
Hotel is walking distance to good food options, shopping and transportation. Carpark is very convenient at no extra charge. The hotspring baths was also very enjoyable.
Stayed in December 2024
Reviewed: 19 November 2024
Sarah
JapanI stayed two nights, when I booked the 1st night I wasn’t careful and didn’t check that the room was non-smoking. Rooms from floors 3 to 5 are smoking and the smell is very very strong. If you are sensitive like me make sure to book a non-smoking room.
The hotel is just across the station and the bus stops to go pretty much anywhere - a perfect location. The onsen is also quite nice.
Stayed in November 2024
Reviewed: 17 November 2024
Chongqi
ChinaExcellent location with very nice Onsen.
Stayed in October 2024
Reviewed: 15 November 2024
Vic
United StatesParking is confusing
Close to a lot of places, easy to find
Stayed in November 2024
Reviewed: 10 November 2024
Kay
EcuadorIt was nicely close to the train station and all the onsens and restaurants! The free onsen access from staying at the hotel is also an amazing plus! One of the better onsens out of all that I tried, highly recommend!
Stayed in November 2024
Reviewed: 21 October 2024
Daniel
GermanyAll was good 😃
Lovely onsen at this older but charming hotel 5 seconds from Beppu Station
Stayed in September 2024
Reviewed: 5 October 2024
Sunkyung
South KoreaThe bathroom is kinda small, but it's not bad.
Easy to reach many good places from the hotel and Onsen!
Stayed in October 2024
Reviewed: 25 September 2024
Matthew
AustraliaWhen my wife and I first entered, we were greeted by a lovely young lady. Unfortunately, I didn't get her name but she was cheerful and really helpful. The room was nice, it was clean and the location was very convenient. Plenty of parking spaces too, just down the road a little bit.
Stayed in September 2024
Reviewed: 14 September 2024
Rayhansyah
JapanThe room was just too small for two people
The location
Stayed in September 2024
Reviewed: 18 August 2024
太郎
JapanNothing in particular.
Great location, right in front of the station. Hot springs are great. Easy to check in and check out using the touch screen.
Stayed in August 2024
Reviewed: 12 July 2024
Sarah
New ZealandRight across the road from the train station which was super convenient. Really good price, and had everything we needed, including an on site onsen!
Stayed in July 2024
Reviewed: 21 June 2024
Clifford
United StatesI wasn't made aware that I would need to bring the bath towel when going to the onsen. Had difficulty finding Beppu Park, which I had hope to visit.
Location, very good buffet breakfast & value.
Stayed in June 2024
Reviewed: 1 June 2024
*lenlen*
Singapore- The room has a certain musty smell; we had to partially open the windows. It was ok after that. - The hotel could use an upgrade to its finishes. - The staff could be more friendly.
- Location is good, just beside the train. There are a lot of food establishments around, and tourist information center is also accessible. Bus terminal is also accessible by foot. - The onsen is nice, especially the open air bath. - Amenities are provided and can be collected at the hotel lobby. -The breakfast spread is great!
Stayed in May 2024
Reviewed: 24 May 2024
Peter
AustraliaNothing to dislike.
Very close to Beppu station. Breakfast was excellent. Public bath was very good.
Stayed in May 2024
Reviewed: 23 May 2024
Mohan
JapanOldish
The hot spring; proximity to the Station
Stayed in April 2024
Reviewed: 19 May 2024
Oleary
New ZealandGreat and affordable stay, helpful staff and has an onsen :)
Stayed in May 2024
Reviewed: 1 May 2024
Lay
SingaporeHotel is old style. Room decorations is dated
Hotel is just across the street from Beppu JR station. All necessary facilities are still available. Buffet breakfast has limited selections. Not much change in menu for consecutive days
Stayed in April 2024
Prague, Czech Republic
Virginia Beach, USA
Al Hofuf, Saudi Arabia
Trives, Spain
Nikiti, Greece
English Harbour Town, Antigua & Barbuda
Rio de Janeiro, Brazil
New Orleans, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content