Reviews of Seaside Hotel Maiko Villa Kobe 4 stars

The rooms were wonderful. Especially the views. We had three rooms as there were five of us. It is a bit out of the way from the town center but that was okay as transportation was very easy to walk to. I would definitely recommend this place. There was a spa, gym and other.

We were travelling as a family of three. The room was spacious and comfortable for all of us, and the view from the room was absolutely stunning. Overall, it was a great experience. The only downside is that the location is quite far from Kobe city center — about 35 minutes away.

The location is quite far from Kobe city center, about 35 mins away.

Great location

Beds too hard in twin room

Evrything

Amazing view. Generous size room. Great location for many destinations.

Great view and breakfast buffet.

It would be great if the TV was updated to allow connections to Netflix, Prime Video, etc. Additionally, many facilities such as the gym, bathhouse, and karaoke were unavailable. It would also be great to have the option to choose between a breakfast or lunch buffet.

Excellent location good for disabled customers

Nothing

Gorgeous view from seaside rooms, fantastic breakfast

A bit more better English speaking staff could be helpful for people from Europe. Be all of them were nice and we finally got the informations needed

The hotel staff are highly unprofessional. They entered my room without permission, unilaterally changed the payment plan, and demanded that I pay before my scheduled check-out date—threatening to call the police if I didn’t comply. The mattress is as hard as a rock, making it difficult to get a good night’s sleep. The room remains excessively dry even with the air conditioner off and the humidifier running, forcing me to wake up twice every night due to a painfully dry throat. Additionally, the hotel is located right next to the railway, and the trains start making loud noises as early as 4 AM, disrupting any chance of rest. Worst of all, the hotel ignores customer reviews and fails to take action to improve its hospitality, showing a complete disregard for guest experience.

the view is nice, that's the only thing that's nice about the hotel.

The hotel staff are highly unprofessional. They entered my room without permission, unilaterally changed the payment plan, and demanded that I pay before my scheduled check-out date—threatening to call the police if I didn’t comply. The mattress is as hard as a rock, making it difficult to get a good night’s sleep. The room remains excessively dry even with the air conditioner off and the humidifier running, forcing me to wake up twice every night due to a painfully dry throat. Additionally, the hotel is located right next to the railway, and the trains start making loud noises as early as 4 AM, disrupting any chance of rest. Worst of all, the hotel ignores customer reviews and fails to take action to improve its hospitality, showing a complete disregard for guest experience.

Beautiful view from the room that is worth everything. Also the room is very spacious and comfortable. The breakfast is perfect! On-site parking, which was free of charge.

The spa is closed until the spring season. Little bit tricky to get to the train station, but it's only for the first time. It would be better to have an air purifier in the room to reduce the amount of dust.

Look really nice

It was far from everything

The hotel is located outside Kobe near a train station (about 7-10m walk). There are signs on the train station that guide you to the hotel. The train runs pretty often but less often than in the city. The room with a view of the bridge was excellent. We enjoyed watching the ships and traffic. The hotel itself is magnificent. The breakfast had a lot of choice and was really good.

Everything was perfect!

The room overlooking the Asahi Kaikyo Bridge was brilliant.

Perfection.

Beautiful view and friendly and helpful staff.

Climate control is not very stable and controllable.