It was all good.

The Staff were courteous, kind, helpful, supportive and attentive to my needs and requests. The room was comfortable, clean and provided the amenities that were needed. The location next to the subway stop was ideal. Thank you.

Stayed in August 2025

rooms for 4 people are small like most hotels in Japan

good location, in a park near subway. staff was very helpful

Stayed in August 2025

The room equipment and facilities are a bit old.

The common area is clean and gorgeous. The Japanese breakfast was also awesome for the price!

Stayed in July 2025

hotel is quite far from shopping area but easy to go by Taxi.

room is good, staff is helpful.

Stayed in July 2025

Our room was quite dated and a bit rough around the edges, needs an upgrade. The beds were very hard and bony and the room had a musty smell. If I had booked the room on the same day I would have got a much better rate, there is no reason to book ahead.

The breakfast buffet was fantastic, delicious selection of food. We really loved the view from the dining area too, the garden is beautiful. And we loved the staff, they were kind and respectful.

Stayed in July 2025

View of the park Location Staff

Stayed in July 2025

Spacious rooms, great proximity to the train station and amazing service from absolutely lovely staff members

Stayed in July 2025

I mean, my room wasn't huge, but I got the cheapest room and I'm in Japan, so this is to be expected. If you want a big room in Japan, it's not going to happen at budget prices :)

The location is pretty excellent. It's right on the park. There is a nice coffee stand in the park that is open early - which is really unusual in Sapporo, so that's worth a lot if you like good coffee-snob-level coffee before 10am. There are also good restaurants nearby. The staff was extremely professional. The breakfast is kind of a standard Japanese breakfast buffet, but they also had a few pastries and coffee (many hotel breakfasts only have tea). It's worth having because there aren't many restaurants in Japan that are open for breakfast, so eating a hotel breakfast is kind of your only option in most neighborhoods.

Stayed in June 2025

2200Y per night to hire a baby cot is absurd. Western breakfast was cold.

The staff were so friendly and attentive. Beautiful room with a view of the river. Japanese traditional breakfast was great. Great location, right next to subway and out of the hustle and bustle but still only a 10min walk to Susukino. Lawson across the road.

Stayed in July 2025

The location couldn’t have been better, and the staff were both professional and genuinely welcoming.

Stayed in July 2025

It’s an old hotel since 1964 so do expect vintage vibes. The rooms are really dated so while I expected vintage but it’s not what I like. The hotel is a business hotel, hotel staff service is a hit and miss.

The hotel’s only selling point is its location right next to a beautiful park. The early morning walk through the park left me wow-ed. The hotel itself has a very lovely Japanese garden with water feature also. The little window from the hotel shows a beautiful scenic view out there. The breakfast is awesome with plenty of options made of local produce.

Stayed in May 2025

Manual key is used to lock the room and it needs to be returned to the lobby every time you go out.

Location, free drink if no clean up required

Stayed in May 2025

Lack of air in rooms, extremely stuffy. This really took away from an otherwise perfect room

Location, park views

Stayed in May 2025

Very well maintained and ideally located next to metro

Stayed in May 2025

Nothing.

Hotel is in a great location. Near a subway. And opens up to a beautiful park. Staff were very friendly and helpful. Room was clean and comfortable.

Stayed in May 2025

Some stains on the mattress/ beadspread

Very good buffet- hotel is located away from the hustle/ bustle of the entertainment district.

Stayed in May 2025

Nothing

Love the place!! Great location because it's beside nakajima koen station. The staff was very kind, helpful and nice. The room its self isnt very wide but it was understandable in japan. Overall amazing stay! Definitely gonna come back here one day 😆

Stayed in May 2025

All fine!

All good! Nice, clean, good location etc

Stayed in April 2025

The hotel just next to the station that’s the selling point. It’s classic hotel and bit like pricey the food in its restaurants but we just can go by train one stop to find lots of foods choices.

Stayed in March 2025

Nostalgic late 90s early 2000s style hotel that is maintained exceptionally pristine. It reminded me of travelling with my parents in the early 2000s, so it feels homely and warm. The staff helped me with bringing my luggage and even assisted me with directions to onsens and good ramen spots in Sapporo, fantastic 11/10 service.

Stayed in April 2025

Facilities

Location and price

Stayed in March 2025

Everytime you leave the hotel you gotta pass your keys back to the reception & you collect it the moment you return. The keys are manual so it's not like it's for saving electricity, money or anything. Anything you need that isn't a default arrangement requires a maneuver from a staff to use. Case in point is when the room got a little stuffy but the window can't be opened without a lever that was intentionally detached. According to the receptionist, for security reasons. I'm on the 8th floor. The window doesn't even open beyond 30° angle. Ok sure I guess. They actually sent a housekeeping staff with a lever to my room, just to open a window to let air in. 😂 I feel like an aristocrat, & not in a good way.

I specifically chose a room with a window view of the park, & it did not disappoint. A truly breathtaking sight. Wifi was also consistently fast. They had 2 attendants tag along to show me to my room & insisted on dragging my single (1) medium-sized luggage all the way to my room at the end of the 8th floor. Also offered to explain the room amenities to me. Like okay...I'm sure somebody would like this but it's a little much for me.

Stayed in March 2025

some hardware pretty out of style, like TV and bath room equipment. Need to up to date.

Front deck service and room services both very well and nicely to guests

Stayed in March 2025

Nothing

The room was Hugh and have a wide window but the most things that I love is it just right next to the metro, the airport bus stop and especially the park!

Stayed in March 2025