The only downside is that the hotel itself is on the 8th floor of the building, so every time you go in or out you have to take the elevator up first before actually reaching the lobby. It’s not a big problem, but it can feel a little inconvenient if you’re going in and out often.

I really enjoyed my stay here. The location is perfect—right in Nagoya Station, with an elevator that takes you straight down to the subway. Super convenient, especially in the summer when you don’t want to walk outside in the heat. The underground area also connects to a shopping mall with plenty of food, clothes, and convenience stores, so you’ve got everything nearby. From my room, I could see Nagoya Castle and other iconic landmarks directly, which made the view extra special. The hotel also has a lot of useful tools and items you can borrow from the front desk, which was really handy.

Stayed in August 2025

nothing

We enjoyed the onsen and the breakfast. Rooms were clean, very small room. The hotel is on 8th floor, when on ground floor, we have the option of taking the elevator to the under ground mall which lead to the train station.

Stayed in July 2025

I was not eating breakfast but wanted to buy coffee only. I could not do that so I had to go outside and get it.

The bath and toilet are separate. The bed was comfortable as well. It is very reasonable for what they offer.

Stayed in July 2025

Only one elevator from the basement (Unimall) to 8th floor (reception), wish they have at least two.

I like the breakfast, spa and the view of my room. Staff service was also good. They will try to help in anyway even they hardly speak English.

Stayed in June 2025

It will be helpful to display a map of Nagoya station, such as where the JR and the Meitetsu airport train lines are.

I did not have breakfast at the hotel.

Stayed in June 2025

The attention to detail in every aspect was impeccable. We stayed in the Fukuske concept room which was an amazing experience, clearly a lot of love has gone into it. The staff were extremely attentive and made this our favourite stay ever.

Stayed in June 2025

Only 1 lift to street, fake onsen too small

Nice modern well thought out hotel.

Stayed in June 2025

Convenient location for us. The hotel could be accessed through an underground street connecting to the train station. The spa was nice and clean. We had a comfortable stay.

Stayed in April 2025

NA

The location is good.

Stayed in May 2025

None.

Location, exceptional amenities provided, cleanliness, excellent staff and super breakfast.

Stayed in May 2025

Convenient location, more or less spacious room, hotel provides any amenities you need

Stayed in May 2025

No bottled water provided unless opt out for room cleaning . Standard double Room is too small for 2 pax. Unable to move around the room with open luggage. Toilet and shower room is ok for Asian size but will be challenging for non-Asian visitors.

Location is near to most attractions. Onsen bath available after a long day. Staff is very polite.

Stayed in May 2025

n.a

very good

Stayed in April 2025

Excellent location and excellent staffs and spa.

Stayed in May 2025

-

The staff are very helpful.

Stayed in May 2025

Nothing in particular, I think it would be a four star hotel if the room was a little bit bigger.

The hotel is above the Uni Mall(underground), which is very large with a good range of shops and restaurants. Plus the Uni Mall connects all the way to Nagoya station, super convenient to catch the train and shinkansen. The hotel is also very new, of great quality, though the room is a little small which is typical in Japan. The breakfast has plenty of choices. Also really like the on-site bath, excellent.

Stayed in May 2025

Breakfast selection was relatively limited, but this might be a view of a European person…

A very good location, train station accessible practically directly from the hotel. A spa in the hotel available to guests.

Stayed in April 2025

About 10 minutes walk by foot to Nagoya station

The breakfast and the spa is perfect.

Stayed in April 2025

The room had little space for luggage even though we only traveled with cabin luggage.

Budget hotel close to Nagoya station. It was clean and the personal was friendly. Breakfast was good.

Stayed in April 2025

NA

Location above the underground mall was nice

Stayed in April 2025

Room is a bit small. But has everything you need!

Breakfast was great! Perfection location.

Stayed in April 2025

Great Hotel people we friendly and welcoming

Stayed in April 2025

Excellent location . Very convenient for access to Nagoya station . Onsen was very nice after a day of travel

Stayed in March 2025

Most friendly staff throughout a 3 week trip to Japan. They couldn’t be more helpful. The location was great and the hotel modern. Only negative was loud banging vibrations, i assume from the nearby construction site (which is outside the hotels control).

Stayed in April 2025