Excellent location with friendly n helpful staff

Stayed in September 2025

The number of switch plugs in the room was not enough

I liked the location of the hotel and the building was very nice

Stayed in August 2025

Great hotel with good amenities! Staff were helpful & friendly. Buffet breakfast was fantastic and highly encourage anyone to add it to their stay Would recommend to anyone staying in Kyoto

Stayed in September 2025

Perfect location, emazing architectural concept, helpful and friendly staff, the spa, the refreshments and coffee in the lobby

Stayed in August 2025

No complaints at all

5 minute walk from the station. Room was bigger ( had a sofa and seating area) a good sized balcony, bathroom was more spacious. Great guest laundry Breakfast buffet was very good Many choices of western and local Free drinks ( tea, coffee) all day in lobby and laundry area. Free drink at the bar nightly. A small freezer with popsicles near the desk for guests. Staff were excellent. - also helped sort and download our expo passes Many small restaurants in the area.

Stayed in September 2025

Slow internet

Welcome drink and free drinks during the day, amazing rooms, perfect location

Stayed in September 2025

My stay at Sakura terrace hotel was fantastic! For the price, the spacious, clean room, modern amenities, exceeded expectations. The staff was exceptional—warm, professional, and genuinely helpful, from the friendly check-in to personalized dining recommendations. The value for money is unbeatable, with top-notch service making it feel like a luxury stay. Can’t wait to return!

Stayed in September 2025

I would have like the outlet next to the bed for my phone. Also, I would have like the tv to be programmed into English so I could enjoy what was said on the broadcast channels.

The place looked like the picture. It was clean, airy, clean and the staff were great! However, the shower-head was was exceptional. I want to purchase it for my home in NY. I would definitely recommend this hotel and go back.

Stayed in September 2025

The hotel is very conveniently located as it is so close to Kyoto Station, but is on a quiet road so it is still peaceful. All of the facilities were very clean and well kept. There was live music in the bar/restaurant each night and the public bathroom (Onsen) was great. This hotel is amazing value for money and I would recommend it to anyone staying in Kyoto. It's not the most fancy, but it is still very pretty little hotel and realistically you're not here in Kyoto to spend your whole time in the hotel!

Stayed in August 2025

It’s convince to station and great facilities

Awsome location … great staff and management … restaurant was fantastic

Stayed in August 2025

-All great

-Everything was good! I tried the breakfast for one day and it was so delicious. Limited seating so go early but worth it. Generous when it comes to free coffee/tea and the onsen was great! Highly recommend and would go stay here again and in fact I extended one more night with them. Room was also bigger than usual with ample space for my 1 big suitcase and possibly another small one can fit comfortably.

Stayed in August 2025

The bed was a bit hard. Only one small flat pillow each

Great location, clean good bar and restaurant and lovely staff

Stayed in August 2025

Free coffee and laundry

Stayed in July 2025

Lounging area does not have AC so it’s a little warm where the bar is

Very nice and upscale

Stayed in August 2025

Very thin walls. Not an issue in general unless you have "noisy" neighbours

Close to the train station and a very nice hotel in general! The restaurant is very good as well. Staff is friendly and inviting.

Stayed in July 2025

Some staff were quite abrupt and impatient No water/coffee in the room (it was downstairs in another block or in the communal area) No Smart TV TV is small Very small room

Location Welcome drinks Balcony and the view Massage chair Music Lobby area

Stayed in August 2025

the gym could be updated. perhaps dumbbells.

The free drinks, breakfast, public bathroom was really good

Stayed in August 2025

Nothing, all good.

Location was great. The breakfast was amazing, so much choice and delicious. The staff were friendly and the free drink every evening was an added bonus. I tried the onsen which was a sauna and hot bath with lots of skin cleansing products. All in all a great stay.

Stayed in August 2025

Waiting for the lift a busy times!

We had a room with balcony which was perfect - a lot of space. Comfortable, clean room with access to many hotel facilities. Breakfast a huge array of foods! Convenient for Kyoto Station.

Stayed in August 2025

Bed wasnt comfy enough, bathroom eh.

Location, ambiance

Stayed in July 2025

Very nice hotel, with comfortable rooms, on the bigger size as compared to the average japanese hotel room. The staff were very nice and friendly. Breakfast was excellent, with a wide choice both continental and asian/japanese. The free drink every evening was a very nice touch, especially with the live music which was always excellent.

Stayed in August 2025

Nothing

Everything

Stayed in August 2025

Nothing

Free music, free welcome drinks everyday, free usage of the laundry machines

Stayed in August 2025

Nothing

Free welcome drinks everyday, free usage of laundry machines, good music at the restaurant

Stayed in August 2025