lobby was slightly small, not many seats

clean and well maintained, good location

Stayed in August 2025

The hotel furniture and general structures are a bit run-down. It looks like it will need a deep renovation very soon. The hotel sento is not exactly comfortable and there is no sauna. Further, for some strange reason, elevators are apparently programmed to always stop at the second floor, where reception is located.

The location of the hotel is very good. Within a few hundred meters, you will find nice restaurants and access to the main subway hub in the city. Breakfast is also very good, with a variety of food that will please all kinds of palates.

Stayed in August 2025

I have no real complaints. If I had to pick one, I'd say location. However, it wasn't bad. I'd stay here again!

The staff were very friendly. The check-in machine was convenient, but my friend and I ran into a hiccup, due to her already living in Japan. They asked for her passport, even though the machine said we could skip that, if they lived in the country already. However, the staff resolved it quickly. I appreciated all of the amenities. I did laundry while there and my friend said the public bath was nice. I also liked that they held our bags for us, while we explored Nagoya.

Stayed in August 2025

Nothing

Convenient location, convenience store right at ground floor, clean and nice room, spa included in the hotel.

Stayed in August 2025

Only one pool in the onsen

Stayed in July 2025

the public baht is too small, and too many people waiting for the shower.

Very good location, can access the underground shopping just 50m. from the hotel.

Stayed in July 2025

Japanese style

Stayed in June 2025

Great location, super helpful staff. Nice spa and comfortable rooms.

Stayed in July 2025

I wanted to have some coffee or tea in the room.

It was a flat and straight road by walking from Nagoya station.

Stayed in June 2025

The public bath (onsen) had nothing special, just plain hot water. Also, the complimentary amenities (pick up) variety were limited and the facial packs/ salt are controlled and given at the reception. the receptionists english were limited.

The closeness to the station and the fact they had a Konbini in the building.

Stayed in May 2025

While the location is convenient, it is not exactly super near to the station and there is no escalator (only stairs) at the nearest underground exit.

Location is near an entrance to an underground mall called Unimall which links to the train station. Family Mart is right below. There are two washer-dryers onsite.

Stayed in June 2025

Very nice place, comfortable rooms with great bathrooms

Stayed in June 2025

The room is small

Location

Stayed in June 2025

I got a free room upgrade 🥰

Stayed in June 2025

showering in the bath tub.

Hotel is conveniently located near Nagoya station. Rooms size is normal by Japanese standards but clean. Only wished they had shower cubicles instead of showering in the bath tub. Wifi was good. Breakfast was over-rated for the price.

Stayed in May 2025

None.

Great location near the Nagoya Station. Nice breakfast. Family Mart close by. Staff is English speaking and very helpful.

Stayed in June 2025

Good location , near Nagoya station., underground mall all the way to the hotel area. Very comfortable.

Stayed in May 2025

Nothing much regarding the hotel. The only thing was it was hard to spot a coffee machine in the 2nd floor lobby as it was in between walls with no signs. Wished it had operated the machine early in the morning for those checking out early. Found out the hotel served free coffees via online comments, but the hotel staff was very kind to show us. The city really didn't offer much as a tourist destination. Suggest visiting Nagoya for a day via a high-speed train, while traveling in other places in Japan.

Close proximity to a train and subway station. The hotel was clean and very quiet. The small room is a norm in Japan; its bed was quite comfortable. The staff was very nice, and had no problem communicating in English. But Nagoya City itself seemed less accommodative to tourists when compared to Tokyo or Fukuoka. It'll be better for anyone to learn and speak basic Japanese before traveling to the city - which may be true for anyone seeking to visit any country.

Stayed in May 2025

Walking distance to nagoya station Connect to Family Mart Very close to Unimall

Stayed in May 2025

Great location with a Family mart right downstair. Staff was friendly and helpful and provide free kid amenities.

Stayed in May 2025

Small room, but that was expected. Good thing we travel light with carry on only or it would have been hard to open suitcases! Decor is a little dated, but we wanted lower budget and great location, so it was perfect for us.

Excellent location was 3 short blocks away from Nagoya Shinkansen station. There was a Mini-Mart on the ground floor for snacks and breakfast foods. Onsen was very clean at all times, open long hours, and never very crowded. Rooms were cleaned very well and new bottles of water given daily. AC worked well and we could control the settings.

Stayed in May 2025

Location and bath

Stayed in April 2025

Hotel room design is a bit strange, can't open the big suitcase. 😕

good location, hotel downstairs is Unimall and can walk to either the JR or subway. Very convenient.

Stayed in May 2025

Close to the station

Stayed in April 2025