Nothing!

It was everything I needed it to be: clean, courteous service, good options for breakfast, etc.

Stayed in April 2025

Room is small, but this is expected. Blanket a bit too warm for spring and summer.

Onsen is nice and the breakfast is above average.

Stayed in March 2025

Check in time is 3 pm although baggage can be left. No washrooms available for travellers who get there early so take a restroom break before getting to hotel. Staff are polite but not accommodating and know rudimentary English.

Very close to Awaza station. Easy to get to. Beds are comfortable. Rooms are clean. Breakfast is great with good choice for non Japanese travellers.

Stayed in February 2025

Noise from toilet system at night.

Good location

Stayed in November 2024

I believe nothing really, it was a perfect experience staying here for the price/quality aspect.

Mixed types of foods on breakfasts restaurant, quiet place, overall good experience with the room

Stayed in November 2024

The nearby station does not have elevator. Clearly need to upgrade their toilet seats or change the shower curtain

Staff are very helpful. Has luggage scale, free good breakfast. Room is big enough to open luggage. Quiet neighborhood There is a big store nearby Has a public bath area

Stayed in October 2024

The breakfast timing arrangement is too early and too short. I also have difficulties communicating with the staff but it was small issue.

The hotel location is a stone throw away from Awaza station so it is not too tiring to drag the luggage from the station although the exit is only with stairs. Vending machine in every level is super good!

Stayed in December 2023

The room is abit small although we booked for a double room.

Breakfast was good.

Stayed in November 2023

almost everything

Stayed in December 2022

Room was small which I know is standard for Japan but it seemed smaller than Japanese rooms I'd used in the past. I had quite a bit of luggage and it was difficult to fit it all in the room! I booked a smoking room by mistake and when I asked to change they said I couldn't. The Aircon blew hot air despite being on the coldest setting and the extractor just seemed to bring in more of the smoky smell.

Good location close to the metro and the in house onsen was nice. Breakfast ok for western preference.

Stayed in December 2022

I enjoyed everything about my stay! The staff was super nice and helpful, for the breakfast many Japanese dishes were served which was extremely delicious! The location is great as well, it is relatively close to all of the attraction, and if someone prefers subway, subway station is like 5 minutes away. There are many conveniences stores around :)

Stayed in March 2025

It's very near the station

Stayed in August 2024

i call them night late and ask them aout parking, they told me they have availible parking. but i arrived 00:40 at the hotel but at that time after long long drive they told me they dont have parking. after that answer also they are not continue to help me and i should just search by myself and found parking around hote. they accept i leave my car front of hotel after my complain room was small, there were no goods at the bathroom, the first hotel in japan i've been and they didn't put the bottle of water in room, breakfast time people are too much and food was not enough. not water when i shower it was only hot water

i didnt like anythink at this hotel

Stayed in August 2023

there's nice breakfast and hot springs. the location is comfortable,too.

Stayed in July 2023

The hotel staff didn’t give any reply to queries. They refused to give me the receipt of my stay and are still continuing to neglect my request for the receipt. For business purposes, a receipt from hotel is very important. And a behavior like this is not acceptable. It can lead to the monetary loss to your customer. If there’s any confusion between the hotel and booking.com, they should solve it by themselves and customer should not be involved in this mess.

Common Bath, breakfast.

Stayed in December 2022

Very good breakfast included with room.

Stayed in November 2022

Room very small. Ancient A/C was noisy. Better to take advantage of paying for an upgrade offered by Booking.Com

Breakfast very good. Complimentary coffee in the lobby .

Stayed in October 2022

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in March 2023