Bed is not as comfy as it should be but meeting Japanese style

Breakfast is excellent as it has various menus

Stayed in September 2025

Great, varied breakfast. Great facilities. Full range of ammenities. Very friendly and helpful staff. Wonderfully positioned near the line that takes you straight to Ghibli Park and another train line m. Very convenient. Our son got very sick and they assisted us so well. The lovely Filipino staff member called Maribik was so wonderful translating and helping us with our son’s medical needs. She was so caring and professional and a real asset to the team here at Route Inn Grand Nagoya Thank you for everything!

Stayed in August 2025

I wanted to get some sleep and placed the no cleaning/do not disturb sign on the door. Staff called me on the phone at 10am to confirm I don't want housekeeping which kind of defeats the purpose.

Great location close to the train/subway station. Plenty of shops and restaurants around. Great starting point for going to the Toyota museum. Nagoya attractions are maybe half an hour away by subway.

Stayed in July 2025

As good a location as you can get for Ghibli Park. Onsen on site.

Stayed in July 2025

The bed was too hard

Breakfast was amazing, although filter coffee would have been even better

Stayed in May 2025

We couldn’t use the Onsen since 3 people out of our 4 had tattoos. It was very disappointing that we couldn’t enjoy this experience. Majority of foreign tourists have some sort of tattoo so it’s sad that we can’t participate in cultural experience just because of artistic expression.

It was close to the train station and the train line to Ghibli Park. We absolutely loved the fact that the hotel’s decor was in the spirit of the Ghibli theme and we enjoyed finding different characters throughout the hotel. It made the whole trip this little bit more magical. The breakfast menu was varied and delicious. Everyone found something that they liked. Staff was very helpful and friendly.

Stayed in May 2025

nothing

Beautiful and clean

Stayed in May 2025

Very clean and have enough space Very comfortable!

Stayed in April 2025

I was excited to book this brand new hotel for our reservation at Ghibli Park. The location is perfection, and Fujigaoka is a really nice area outside of Nagoya city. That said, the beds are as hard as rocks!!! After long days at the park and walking, whew, they were .. not great. Of course the rooms will be small, this is a standard Japanese hotel. It is what it is. The hotel did allow us to drop our bags off before check-in, so that was appreciated. The bathrooms were well equipped also. I would stay here again to visit Ghibli Park, but I wouldn’t be super thrilled about sleeping there again.

Stayed in March 2025

Beds are a little firm but still comfy

Clean and neat rooms and facilities, extremely friendly and polite staff! Super close to a subway station and amazing onsens on site !!

Stayed in April 2025

Due to its popularity, using the lifts / elevators in the morning around 7:00 - 8:00 can take a while because there's only two lifts, and if you're at a lower floor like me (floor no. 4) it will probably be full once it reaches you with all the people checking out at the same time from the higher floors. I would advise pressing 'Up' and going into the lift first and then wait until it goes all the way up (12th floor is the highest) then down to the lobby.

I liked the proximity to Fujigaoka Station. I wanted to visit the Ghibli Park so this place was a perfect in-between. It's at the end of the Higashiyama Line from Nagoya Station. To get to Ghibli you take the Limino line from Fujigaoka Stn and it takes just over 40 minutes of total travel (walking plus train). The room is really spacious and I liked the big desk with footrest in front of the TV. The bathroom had a bathtub and although small it has everything you need. There's a Lawson's kombini just outside the hotel that's 24-hour so if you feel hungry late at night it's very quick to go and buy some food. Everything was clean and tidy as well. Outside the lift/ elevator at each floor there's a microwave oven that anyone can use to heat up your food.

Stayed in March 2025

Everything was great during my stay. They have an Onsen which was a relaxing experience, I slept in, which means the place was very comfortable and quiet since I have light sleep. Staff was friendly and informative. It’s close to the bus station to go to Ghibli park, just a short walk which was convenient for the purpose of my trip.

Stayed in February 2025

extremely hard beds

Good breakfast, super onsen

Stayed in July 2025

The beds were awfully hard. The most uncomfortable beds which ruined our stay. When I got home I had a migraine and backing for 2 days straight as a result. Will not stay here. Not worth it for the price since the beds are bad

Everything but the beds was good.

Stayed in June 2025

Beds were like sleeping on the floor. Pillows were also hard. My wife and I could only 2-3 hours and woke up with headaches, stiff necks, and sore ears.

Cleanliness and responsive staff.

Stayed in March 2025

No water bottle

It clean

Stayed in February 2025

nil

came with no expectations, but the cleanliness, complimentary onsen and location of this hotel made me grow to like my stay so much more after i've checked in! the friendly staffs were so attentive and helpful too, they tried their best to help and i was surprised that they are able to understand english well. appreciate them so much! thank you for the wonderful stay :)

Stayed in July 2025

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Stayed in September 2025

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Stayed in August 2025

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Stayed in June 2025

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Stayed in July 2025

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Stayed in May 2025

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Stayed in May 2025

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Stayed in June 2025