Reviews of Rose Hotel Yokohama, The Distinctive Collection By WORLDHOTELS 4 stars

Cheerfulness of staff

Improve on communication especially translation

Excellent breakfast and the friendly staff. From the from desk to the restaurant and room cleaners

Check in time 3pm . We arrived in the morning and stayed for several hours.

The attention to detail with the staff

Near the underground station

Poor living conditions, poor communication experience, the hotel facilities and interior design are very old, renovation is necessary!

The staff, location and pool are great.

The hotel rooms could do with a refurbishment. We were going to stay two nights but changed to one on arrival due to the overall feeling of the hotel, it somehow felt a bit rundown and sad.

I liked the room, location, helpful staff.

Swimming pool requires additional expensive payment

Excellent location.

Additional charge of $2000 to $3500 yen per person for the pool. (no family rate)This wasn’t indicated when booking. Additional fee of $2200 yen for car parking. It would be appreciated if all additional fees were detailed prior to booking.

I like the location very near at the chinatown and a station🥰 the staff are so friendly and nice.

Loved the location in the heart of Chinatown. Our room had a view of Chinatown lights and streets. The room had enough space with a closet, 2 full sized beds and a small table with a chair. Things seemed dated but clean. We really enjoyed the breakfast buffet. It offered a great assortment of breads, croissants, danish pastries, a chef taking egg orders, alongside pre-made scrambled eggs, sausage, bacon. There were Chinese items like congee, mapo tofu, stir fried noodles and rice. A yogurt bar with some fresh fruit and other toppings. A lovely salad bar with 3 types of dressings. Assorted fresh juices, teas and coffee.

There was the smell of smoke in the room, but we opened the window and there was an air purifier, so that helped. Also the parking in the garage was well staffed, but very tight.

Good location! Right in China town, very convenient for different cousins and fun places around.

The front desk staff members are pretty ridged on checkout timing not even an hour flexibility allowed. Stupid enough!!!

The Rose Hotel is a great one. A beautiful, Classical styled Hotel. Situated at the beginning of Chinatown in Yokohama. A great location. The staff were very welcoming and kind. They hold your luggage for you if you arrive too early for check in, which is at 3pm. Everything is within walking distance. Konbinis, Chinatown restaurants, Metro, and Yamashita Park is a 5 min walk away. It’s a beautiful classic Hotel. With a Chinese Restaurant inside as well as their store, to buy food items. I added the breakfast included. Which is a nice buffet of both Western and Eastern food. Also, they give you a voucher for free drinks and snacks from 4-9pm. A very nice compliment! I used it every night. Thank You to the Hotel for this. My room was nice. A 2-Queen size beds with window view of back street. Refrigerator, safe, and complimentary amenities, including slippers. food,location, Hotel and staff, were more than wonderful! I will definitely be staying again in the future.

Good property

The area close to china town