Uncomfortable pillows

Great location. Comfortable room though one more pillow would have been nice. Second time staying here. Will come again. Happy hour fantastic 😊

Stayed in September 2025

all the staff is polite and willing to accomodate immediately. Location is just perfect, lots of things neatby without too much crowd

Stayed in September 2025

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Breakfast, great view

Stayed in August 2025

The third bed they add for 3 people is a little small. The washing machines are not very clean. Would not use them again.

We had an amazing stay. The location is great.

Stayed in August 2025

Booking

The place and the staff was great

Stayed in August 2025

Pillows

Great location, shower was amazing

Stayed in August 2025

Location

Spacious room and view of the tokyo skytree

Stayed in August 2025

The room itself and bathroom area are a bit on the small side. In terms of transportation, the hotel location is somewhat far from the Asakusa subway station for the main train lines (Ginza, Toei, Tobu).

The location is extremely close to the Sensoji Main Temple, Don Quijote, Asakusa Hanayashiki Amusement Park, Ichiran Ramen, and many local restaurants. Uniqlo is on the 1st and 2nd floors of the same building, making shopping a breeze. The stunning view of the Skytree Tower and Sensoji Temple area from room window was absolutely incredible. Breakfast was also excellent with lots of varieties. Was blown away by the orange juice squeezing machine and the grapefruit juice being served whole. Roast beef was the best we’ve ever had.

Stayed in August 2025

Nice hotel in a great location! Friendly staff and good breakfast. Lots of restaurants nearby.

Stayed in August 2025

The Room was very clean

Stayed in August 2025

Location is very good, the room was larger than we expected, breakfast was also nice.

Stayed in July 2025

Breakfast in the restaurant can be busy some mornings and similar choice most days

Location

Stayed in August 2025

Entrance was a bit hard to find.

Very clean, good location.

Stayed in August 2025

Clean, staff were extremely helpful and polite.

Stayed in August 2025

Free coffee all day Certain times for extra complimentary drinks and snacks in evening Really helpful speaks good English Helped us transport our luggage to Kyoto

Stayed in August 2025

The only complain is that the hotel location is a bit too far from the Ginza line

The buffet breakfast was supreme with fresh squeezed OJ. The hotel offers two welcome drink sessions daily, which was super refreshing in the hot summer.

Stayed in August 2025

Elevators were busy with tour groups, you need a concierge at the floor level to manage the quantity of persons checking in - which hold up free and easy access to already checked in customers.

Richmond was great, nothing short of a perfect Hotel (except for no swimming pool). (As opposed to onsen…)

Stayed in August 2025

The room was a wee bit small for a couple.

Great location with Senso-ji Temple on your doorstep. An impressive breakfast buffet with a large variety of dishes. High-tech facilities in the bathroom.

Stayed in August 2025

Rooms are a bit small, but thats standard for Japan. Amazing stay overall.

Great breakfast, very clean, great location, amazing staff, the welcome drinks are a nice touch. Great view of the Skytree and Senso-Ji.

Stayed in August 2025

The beds were not comfortable. Room was small but this is Tokyo so you know that when booking.

The staff are absolutely lovely at the hotel. It's in the perfect location near to everything you could possibly need. The hotel also stocks lovely amenities at reception and a coffee machine. Everything was clean and maintained.

Stayed in July 2025

Everything was great really. Just be prepared for a small bathroom, however it has everything we needed, and the hotel was very generous with different amenities for guests to help themselves to should they wish

The staff were so helpful and kind, assisting us readily to help organise baggage forwarding services, and to check in easily and efficiently. The welcome drinks were so appreciated after a long .day sightseeing. The breakfast was delicious and generous with so many cultures catered for. The lovely staff member who helped organise the busy breakfast sittings was a delight- so polite, kind and got us all seated with only a waiting time of about five minutes. We couldn't believe how efficient she was. We were sad to leave to enjoy the rest of Japan! We would definitely stay again

Stayed in August 2025

Small space in the room. Not a huge deal unless you have big luggages. Beds are comfy though.

Location!!! It’s in the middle of the bustling area of Asakusa. A ton, i mean A TON of restaurants and shops nearby. Very accomodating and nice staff. Food was great!

Stayed in July 2025

Our primary areas of satisfaction were the location, the accommodations, and the provided amenities.

Stayed in July 2025

Location is very good, very close to Asakusa Temple and Donki, there are a lot of restaurants nearby as well.

Stayed in July 2025