Scrambled eggs were too soft and runny.

Oishii and variety

Stayed in April 2025

We were on the 4th floor and traffic noise was pretty bad while you’re trying to enjoy a nice soak in your open air bath. For some reason we didn’t get any hot water from the sink until 2 hours before departing. I’m sure if I’d of mentioned it to staff that they would have fixed the issue though. Although the breakfast item choice was good, the staff could have been less micro managing the service. It felt they were watching your every move while you load your plate. But over all it was a good stay.

The view from our room was outstanding and the open air bath was really nice too.

Stayed in February 2025

No shuttle

breakfast is good

Stayed in December 2024

Rooms are insanely small

Onsen but no tattoos allowed

Stayed in October 2024

This is an awful choice if the weather is bad. Google maps shows this hotel just 15 mins walk from the station but it’s 15 minutes down several hills and steps which is really unpleasant with luggage, especially in the pouring rain. The hotel does not have any sort of shuttle service meaning that you’re relying on taxis or buses to go back to the station for your onward train. The location was doubly annoying as the station area has lively shopping streets, restaurants, karaoke and convenience stores while this area doesn’t. The outside onsen was not the romantic experience we were expecting. It’s a big black stone tub crammed in a dark depressing corner of the balcony, with a messy flapping mesh privacy screen, that makes it feel like you are in a cooking pot in a building site. Somehow I expected it to be flowing and full, like a normal onsen, but it was empty and we turned the taps on to fill it ourselves. The onsen is completely screened in but our shower room was partially visible to neighbouring buildings. Room was annoying with the only plug sockets available being IN the bed, between the 2 of us. So we had green lights and wires in our faces the whole night. After the long walk in the rain we were waiting in line to check in and a guest just walked up and was checked in before us which was annoying. Everything about this hotel after that annoyed us and we could not wait to leave.

Impressive breakfast buffet. Front desk staff were kind enough to call us a taxi at the end of our stay.

Stayed in October 2024

Not to convinced our room was a non smoking room.

Swimming pool with a great view.

Stayed in August 2024

they don't have a shuttle bus

I like the pool and inside room bath.

Stayed in August 2024

This should not be called a resort. Its just a decent hotel. Went up to the beautiful pool, it was filthy and full of algae. Only realized when I jumped in with my kid. Pool is very deep and unsafe for kids. I booked this hotel for the rooftop pool which has lovely views. I went down to the staff to let them know about the filthy green water pool. They said sorry the pool is closed till next week. At no point was this communicated to me during checkin process or at the pool through signs. Even the doors to the pool were open. Very disappointed as I paid a lot of money for this hotel. Also they charge an extra fee at check-in for the room baths. Without these pool services this hotel is not value for money.

Buffet breakfast, staff friendliness, room, bath on balcony

Stayed in June 2024

That there was no carpark space available and the recommended coin parking area was more expensive than what we expected. We were told by the staff to park at a specific coin parking which would charge us ¥1700 for 16 hours but although we stayed way below 16 hours we had to pay over ¥2000 for parking. Proper information regarding car park would have been appreciated.

The meals were good and the staff friendly and helpful.

Stayed in June 2024

It could use some detailing to elevate it. For example, the privacy curtain at our private onsen was torn and raggedy. But no complaints that brought down the stay as a whole.

Good location, close to bus route, nice onsen bath, pool has a beautiful view. Staff were able to store our luggage for us. No complaints

Stayed in October 2023

The leaking hot tub The extortionate price for what we paid for could have been a 5 star hotel instead ended up with a 3 star mess

Fantastic facilities and staff good location

Stayed in October 2023

The onsen (small bathtub) on the terrace was great to use for 2 people. The hotel was a small walking distance to the local beach. Room was nice and spacious. Would recommend.

Stayed in June 2023

Just checked about the roof’s pool and maybe it’s better to put some observation about sandals, bikinis, etc, at the home page. Sincerely I didn’t know we need to arrange some .And particularly, the large public bath wasn’t so clean on the floor, maybe a little slimy…it makes the place a little dangerous for children cause they just are used to run around….

Tried to write in Japanese but it wasn’t possible , maybe cause of this application but almost all the hotel service were good, the staffs were kind and cared about us.

Stayed in August 2023

I can't see the sea and city view coz the old building is hidden.It’not relax.

Breakfast and dinner are very delicious.

Stayed in July 2023

Nothing in particular.

I loved the private onsen on the balcony. The shared onsen was also very nice, with a beautiful view on the castle. Comfortable bed.

Stayed in June 2023

The room itself was relatively small to sit back and relax. I should have searched for accommodations with spacious rooms.

It is located at the center of the high-profile sightseeing spot in Atami, yet, very convenient and safe. The individual bath was the great bonus amenity for all guests.

Stayed in June 2023

if there are a shuttle service to the train station, it will be good.

Breakfast is not bad, the view is fantastic. Seaview or cherry blossom view

Stayed in February 2023

The quality of buffet dinner and breakfast are just ok.

Although the price is a bit high, it’s a very good place to stay for firework festival because we can see the fireworks at the balcony of ocean view room. Room is not big but everything is fine and the private onsen is good. Staff are very nice too.

Stayed in December 2022

Photos make it look way better than it actually was, had a weird smell to it. The shower had lots of thick white scum stuck all through it & smelt gross. The bed and pillows were so uncomfortable, we had the worst night sleep ever. the blinds in the room were awful didn’t block out any light and as you are on the main road there is alot of light and noise coming through. Loud noise coming from drain all night long. Breakfast was very average. There was nothing really around to go for dinner either and we asked reception they couldn’t recommend anything. We were meant to stay for 2 nights and left early.

The open air bath on balcony was nice and fit 2 people.

Stayed in June 2025

Big and clean room, helpful and polite staff, private onsen. Convenient store and restaurant nearby.

Stayed in January 2025

The Onsen was beautiful and the balcony n outside bath were lovely. Breakfast was a good choice

Stayed in November 2024

Where do i start

Great location

Stayed in June 2024

Everything was great

Loved the hot tub in our room

Stayed in March 2024

Highly insufficient room cleanliness, holes in the walls, broken towel hanger stand, very small shower space, unpleasant deodorant at hotel entrance, insects in the balcony, very small onsen tub, the water in the tub cannot kept warm so each time you need to refill the tub to get the warm water.

Only the onsen tub, but it was still very small.

Stayed in November 2023