9.4

Reviews of Resol Poshtel Tokyo Asakusa 1 stars

111-0035 Tokyo-to, Taito-ku Nishiasakusa 2-25-1, Japan

  • Hoai

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    The beds were really nice, clean and with all the needed amenities.

    Property response:

    Thank you very much for choosing our hostel from among the many accommodation options available. Thanks to the dedicated efforts of our cleaning staff, we are able to provide clean and comfortable beds for our guests. We also strive to offer amenities that we believe guests would find helpful and pleasant to have during their stay. We will continue to improve our services to ensure our guests have a satisfying and enjoyable experience. We sincerely look forward to welcoming you again in the future. Front Desk: Tatsu

    Thank you very much for choosing our hostel from among the many accommodation options available. Thanks to the dedicated efforts of our cleaning staff, we are able to provide clean and comfortable beds for our guests. We also strive to offe… Show more

    Resol Poshtel Tokyo Asakusa
    1 September 2025
  • Nguyen

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Rodrigo

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Milagros

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Good location

    The bathroom was well-maintained, although the waste bin needed frequent emptying

    Property response:

    Thank you very much for choosing our hostel among the many lodging options available. We also sincerely appreciate you taking the time to share your valuable feedback. We are deeply honored that many guests choose to stay with us due to our convenient location near popular tourist attractions such as Sensoji Temple and Kaminarimon Gate. We are pleased to hear that the bathrooms were kept clean, but we sincerely apologize for the inconvenience caused by the insufficient frequency of trash collection. We have shared your feedback with the manager and will strive to improve by increasing the frequency of trash collection moving forward. All of our staff will continue to work hard to provide our guests with a comfortable stay. Thank you very much for your valuable feedback. We sincerely look forward to welcoming you back. Front Desk: Tatsu

    Thank you very much for choosing our hostel among the many lodging options available. We also sincerely appreciate you taking the time to share your valuable feedback. We are deeply honored that many guests choose to stay with us due to ou… Show more

    Resol Poshtel Tokyo Asakusa
    29 August 2025
  • Peter

    Reviewed: 28 August 2025 · Stayed in June 2025

    Verified review

    The most private "room" you'll get for a shared hostel. Good common space although it can get a bit loud if you plan to work there. Clean facilities. Luggage space under bed feels secure

    Wouldn't stay more than a couple of days but great otherwise

    Property response:

    Dear Peter, Thank you very much for staying with us and for taking the time to share your thoughtful feedback. We're glad to hear you appreciated the balance of privacy and value that our capsule-style rooms offer, as well as our clean facilities and secure luggage storage. It's also great to know you enjoyed our common space, though we understand it may not always be the quietest spot for working — your comment is helpful and we’ll keep it in mind as we continue to improve the guest experience. We truly appreciate your honest feedback and hope that if your travels bring you back to Tokyo, we’ll have the opportunity to welcome you again — even if just for a short stay! Best Regards, Front Flora

    Dear Peter, Thank you very much for staying with us and for taking the time to share your thoughtful feedback. We're glad to hear you appreciated the balance of privacy and value that our capsule-style rooms offer, as well as our clean … Show more

    Resol Poshtel Tokyo Asakusa
    29 August 2025
  • Jazmine

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Everything was really nice. Everything was super clean, and they provided clean towels and personal hygiene items every day. The beds were comfortable and spacious.

    The stay was very comfortable and the staff were kind and helpful. My only suggestion is to remind guests about quiet hours, as each night someone was packing very late, around 1 am. Otherwise, everything was great and I would recommend this hotel

    Property response:

    Dear Jazmine, Thank you for taking the time to share your experience of our hostel with us. We are very grateful for your comments, which motivate us to work even harder. We are pleased to hear that you found our staff kind and helpful. Our main focus is on providing a good environment that satisfies our guests. We take great pride in providing an excellent service. Moreover, we have multilingual staff at the front desk, including English and Chinese speakers, which makes communication easier for our guests. We hope you will also enjoy the variety of amenities provided at all times. We are very sorry for the inconvenience caused by another guest packing their things, which may have disturbed you. In any case, we greatly appreciate your valuable feedback and sincerely hope that you will consider us next time you visit Tokyo. Best regards: RESOL POSHTEL TOKYO ASAKUSA, Front desk: Sapkota

    Dear Jazmine, Thank you for taking the time to share your experience of our hostel with us. We are very grateful for your comments, which motivate us to work even harder. We are pleased to hear that you found our staff kind and helpful. Our… Show more

    Resol Poshtel Tokyo Asakusa
    29 August 2025
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  • Timothy

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Elizabet

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Kars

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Jun

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Super clean, well designed, friendly staff.

    Seems no organized activities.

    Property response:

    Thank you very much for staying at our hostel and for writing such a wonderful review. We are truly happy to hear that you enjoyed your stay, as we place great importance on daily cleaning and incorporating traditional Japanese design throughout our hostel. We also sincerely appreciate your kind comments about our staff — your words are very encouraging and motivating for us. At our hostel, we often invite outside guests or instructors to hold special activities depending on the season or period. We hope to continue expanding these activities so that our guests can enjoy their stay even more. We look forward to welcoming you again in the future. Front: Saki

    Thank you very much for staying at our hostel and for writing such a wonderful review. We are truly happy to hear that you enjoyed your stay, as we place great importance on daily cleaning and incorporating traditional Japanese design throu… Show more

    Resol Poshtel Tokyo Asakusa
    27 August 2025
  • Catherine

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Sophia

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review

    Excellent value and an amazing, comfortable stay. Facilities were great, with very well maintained and clean beds + toilets. I liked that I was able to store my luggage under my bed. Convenient location, with a direct line to Narita airport and walking distance to the metro. Staff were very friendly and helpful.

    The (dimmer) lights in my pod stopped working and the locker was spoilt. Air-con temperature within the pod could be colder.

    Property response:

    Thank you very much for staying at our hostel and for taking the time to write such a kind review. We are truly glad to hear that you had a comfortable stay, as ensuring our guests’ comfort is our top priority. Our hostel is conveniently located not only near the station but also close to convenience stores and a large shopping mall. Each cabin is equipped with a luggage storage space and a safety box, allowing for a more convenient stay. However, we sincerely apologize for the inconvenience caused by the broken light and safety box, as well as the air conditioning being too cold. If you choose to stay here again in the future and encounter any issues, please don’t hesitate to let our front desk staff know — we’ll be more than happy to assist you. We look forward to welcoming you again in the future. Front: Saki

    Thank you very much for staying at our hostel and for taking the time to write such a kind review. We are truly glad to hear that you had a comfortable stay, as ensuring our guests’ comfort is our top priority. Our hostel is conveniently lo… Show more

    Resol Poshtel Tokyo Asakusa
    27 August 2025
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  • Mohammed

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Everything felt high class, whether that was the common rooms or my own bed.

    I don't know what it was, but during my first night here, my neck hurt a LOT after I woke up. Like, if you are staying here, it would be to your greatest interest to bring your own pillows.

    Property response:

    Dear Mohammed, Thank you for taking the time to share your experience of staying at our hostel. We are very grateful for your comments, which motivate us in our daily work. We are really sorry that you had a disturbed sleep due to the pillow. There may be other causes, but the pillow could be one of them. If you had told us earlier, we could have provided you with a soft pillow. We hope that you enjoyed the variety of amenities available. We greatly appreciate your valuable feedback and hope that you will consider us again when you next visit Tokyo. Best regards, RESOL POSHTEL TOKYO ASAKUSA Front Desk: Sapkota

    Dear Mohammed, Thank you for taking the time to share your experience of staying at our hostel. We are very grateful for your comments, which motivate us in our daily work. We are really sorry that you had a disturbed sleep due to the pillo… Show more

    Resol Poshtel Tokyo Asakusa
    25 August 2025
  • Julia

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Lea

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Honestly I don’t even know where to start. I been to 40 countries in my life, I’m still young (21 years), and therefore I been at many hostels in my life (probably around 40 since I mostly travel solo). And this is honestly the best hostel I ever been to. I stayed here for 9 nights and honestly wish I spent some extra nights here. For a woman especially this is perfect. They provide with spacious makeup room that has everything you need! Facials, makeup remover, makeup pads, hair curler/straightener and a lot more! The room itself is spacious, I was able to fit my 2 luggages under the bed which is perfect, and the bed was very comfortable as well. I didn’t feel trapped which I feel like sometimes at other hostels. They also have a very good common area in the second floor which I loved! They also had some games like monopoly that I played with my friend there. The staff is also wonderful and helped me with everything needed. Location is also 10/10. If I could I would honestly write a whole A4 page of how good this place is. I will definitely come back here another time!

    Everything was PERFECT, no negative things at all.

    Property response:

    Dear Lea, Thank you for taking the time to share your positive experience of our hostel with us. We are very grateful for your comments, which provide us with additional motivation and impetus. We are pleased to hear that you found our staff very friendly and helpful. Our main focus is on providing a good environment that will satisfy our guests. We also agree with your statement that you enjoyed the many amenities provided by our hostel. As you mentioned, we have a specially designed cosmetic room in the female dormitory, which is accessible to all female guests. We have two living rooms (Lobby) where guests can eat and do personal work such as telephone conversations and computer work. In the future, we will gradually increase the variety of amenities. We take great pride in providing excellent service. We really appreciate your valuable feedback and hope that you will consider us again when you visit Tokyo next time. Best regards: RESOL POSHTEL TOKYO ASAKUSA, Front: Sapkota

    Dear Lea, Thank you for taking the time to share your positive experience of our hostel with us. We are very grateful for your comments, which provide us with additional motivation and impetus. We are pleased to hear that you found our staf… Show more

    Resol Poshtel Tokyo Asakusa
    22 August 2025
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  • Anonymous

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Hospitality and clean place

    I liked it all

    Property response:

    Dear 匿名,Thank you for taking the time to share your experience of our hostel with us in such a short and sweet sentences. We are very grateful for your comments, which provide us with more impetus and motivation. We are pleased to hear that you found our staff to be very friendly and helpful, and that they provided proper hospitality. Our main focus is on providing a good environment that satisfies our guests. We take great pride in providing an excellent service. We greatly appreciate your valuable feedback and hope you will consider us again when you visit Tokyo next time. Best regards: RESOL POSHTEL TOKYO ASAKUSA, Front: Sapkota

    Dear 匿名,Thank you for taking the time to share your experience of our hostel with us in such a short and sweet sentences. We are very grateful for your comments, which provide us with more impetus and motivation. We are pleased to hear that… Show more

    Resol Poshtel Tokyo Asakusa
    19 August 2025
  • Farzin

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Kakyeong

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Clean, cozy, had both makeup room and shower room (for females), can receive a bag with towels, slippers, and toothbrush, toothpaste.

    Location near a tourist destination, the majority is foreigners, a bit loud. Slightly pricey for a capsule hotel, only had one tie lock for luggage storage.

    Property response:

    Dear Kakyeong, Thank you very much for staying at our hostel and for taking the time to leave us your valuable review. At our hostel, we strive above all to ensure that our guests have a comfortable and pleasant stay. Therefore, we are truly delighted to hear that you were able to enjoy your time with us. For guests staying multiple nights, we provide fresh towels, toothbrushes, and slippers each day. In addition to these amenities, we also offer a variety of other items to enhance your stay. We sincerely apologize for any noise you experienced in your room. We take this matter seriously and will work to improve our noise reduction measures so that all our guests can enjoy a peaceful stay. As for the security chain lock, if one is not sufficient, additional locks are available at the front desk upon request. Please don’t hesitate to let us know if needed. We truly hope to have the opportunity to welcome you again in the future. Best regards: RESOL POSHTEL TOKYO ASAKUSA, Front desk: Saki

    Dear Kakyeong, Thank you very much for staying at our hostel and for taking the time to leave us your valuable review. At our hostel, we strive above all to ensure that our guests have a comfortable and pleasant stay. Therefore, we are trul… Show more

    Resol Poshtel Tokyo Asakusa
    17 August 2025
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  • Ciara

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Michael

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • Kerry

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Ciara

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Adele

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    An amazing finish for my trip Japan. Great cabins, clean bathrooms, nice separation between the male and female floors and amazing location (8 min walk from the nearest metro station, 5 min walk to senso ji)

    The small of the soaps in the showers wasnt good to say the least so maybe they should consider replacing those, and the staff was very strict with the check out time - not allowing even one extra hour even though there was no one checking in after me and they were far from being fully booked. they could easily have allowed me to check out at 11 instead of 10 but chose to refuse and only allow that for a fee. My first time encountering something like that in all of my travels

    Property response:

    Dear Adele, Thank you for taking the time to share your experience of our hostel with us. We are very grateful for your comments, which give us more impetus and attention. We are pleased to hear that you liked the location and cleanliness of our hostel. Our hostel is located in a prime location with very comfortable train access to everywhere. Our main focus is on providing a good environment for our guests. We are very sorry for the inconvenience caused by the checkout time, which was disturbing for you. Actually, we ask our guests to check out by 10 am. If they would like to check out later, the guest need to inform the front desk. This makes it easier for us to prepare the room for the next guest. This is because we need to prepare for the next guest. In any case, we apologies for your comments. We greatly appreciate your valuable feedback and sincerely hope that you will consider us next time you visit Tokyo. Best regards: RESOL POSHTEL TOKYO ASAKUSA, Front desk: Sapkota

    Dear Adele, Thank you for taking the time to share your experience of our hostel with us. We are very grateful for your comments, which give us more impetus and attention. We are pleased to hear that you liked the location and cleanliness o… Show more

    Resol Poshtel Tokyo Asakusa
    10 August 2025
  • Kars

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
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  • Dani

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    After two nights, I have decide to extended one more night in this nice same place! It was a great experience in this nice place...like to be in an hotel! It's located in Asakusa, one of most popular place in Tokyo and with the excellent trains it's very simple to arrive from the airport of Narita or Haneda. Train and metro station are also very near to the Resol Poshtel and it's easy to moving around the city. The room it's very cleaning, silent and spacious, there is much space for place your luggage under the bed and there is also a small safe box near the bed. The big bathrooms are always very cleaning like also the shower and every day you have at disposal new towels, slippers and toothbrush! All the staff of the reception it's very kindly and available for have many information, at my arrival they gave me a nice origami and a small packet of peanuts. Congratulations and thanks very much, absolutely I want to return of a future trip in Tokyo and I advise to all this place!

    Nothing, it was all perfect!

    Property response:

    Dear Dani, We are very grateful for your extension of your stay to our hostel and specially thank you for taking the time to share your extensive experience of our hostel with us. We are very grateful for your kind comments for two times, which encourage us greatly and gives us further impetus. We are pleased to hear that you found the location of our hostel to be an ideal and great. It is easily accessible from Narita and Haneda airports without having to change trains. We are also glad that you found our staff to be very friendly and helpful. Our main focus is on providing a good environment to satisfy our guests. Our guests enjoy the free amenities. We also have a living lobby where free water and coffee are provided. We also have English- and Chinese-speaking staff, which we hope will make our guests feel more comfortable. We also provide a gift to our guests at check-in. We take great pride in providing excellent service. We greatly appreciate your valuable feedback and sincerely hope that you will consider us the next time you visit Tokyo. Best regards: RESOL POSHTEL TOKYO ASAKUSA, Front desk: Sapkota

    Dear Dani, We are very grateful for your extension of your stay to our hostel and specially thank you for taking the time to share your extensive experience of our hostel with us. We are very grateful for your kind comments for two times, w… Show more

    Resol Poshtel Tokyo Asakusa
    7 August 2025
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