8.7

Reviews of Atami Izusan Karaku 5 stars

413-0002 Shizuoka, Atami, Izusan 630-1, Japan

  • Lena

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review

    Excellent

    Super comfortable

  • Angela

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review

    Great views from the room. Both private and public baths were great.

    Some staff could use more training seemed very inexperienced. The lounge closed earlier than advertised.

  • Dominic

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review
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  • Atsuko

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    Rather buffet

    Vies from balcony. Couldn’t see ocean.

    Property response:

    Thank you for leaving your comment, and we appreciate to book our hotel. We are also glad to hear that you were satisfied with seasonal dishes at our restaurant. However, we apologize if you felt uncomfortable because some stuff are under training. We are going to endeavor to employee training. We are looking forward to seeing you again. ATAMI IZUSAN KARAKU Hiiragi Inagawa

    Thank you for leaving your comment, and we appreciate to book our hotel. We are also glad to hear that you were satisfied with seasonal dishes at our restaurant. However, we apologize if you felt uncomfortable because some stuff are under t… Show more

    Atami Izusan Karaku
    28 April 2025
  • Aurelie

    Reviewed: 19 February 2025 · Stayed in February 2025

    Verified review

    Everything was amazing, the view, the staff, the food, the room. I can’t wait to come back

    Property response:

    Thank you very much for choosing to stay at 熱海・伊豆山 佳ら久. We are truly honored to receive your kind words about how "everything was wonderful." We are delighted to know that your stay at our facility has left a lasting impression on you. We are also excited to hear that you cannot wait for your next visit, and we look forward to welcoming you again. Our entire team is committed to continually improving our service, and we hope that your next experience with us will exceed your expectations. We sincerely look forward to your next stay with us. 熱海・伊豆山 佳ら久 小野

    Thank you very much for choosing to stay at 熱海・伊豆山 佳ら久. We are truly honored to receive your kind words about how "everything was wonderful." We are delighted to know that your stay at our facility has left a lasting impression o… Show more

    Atami Izusan Karaku
    23 February 2025
  • Colman

    Reviewed: 17 December 2024 · Stayed in December 2024

    Verified review
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  • Lawrence

    Reviewed: 7 October 2024 · Stayed in July 2024

    Verified review

    Immaculate

    Property response:

    Thank you for your feedback in score 10! We are glad to know you had a good experience in Karaku. We are looking forward to seeing you again in the future. Best regards, Shiori / Karaku reservation

    Atami Izusan Karaku
    7 October 2024
  • Yolyn

    Reviewed: 20 July 2024 · Stayed in June 2024

    Verified review
  • Wing

    Reviewed: 5 July 2024 · Stayed in July 2024

    Verified review

    Good view when the weather is good. The service of their staff is excellent.

    It was hard for us to find the entrance when we drove to the hotel. Google map showed an incorrect route. Besides, many insects fell into the onsen at night but there wasn’t any tool provided in the room for removing the insects.

    Property response:

    Thank you for staying Atami and Izusan Karaku. Firstly, we apologize for any discomfort caused regarding the route you take and the open-air bath. Unfortunatelly, our hotel is not reflected in the navigation system sometimes, and we are guiding you along Route 135, but we will do our best to make it easier for you to get. Based on your opinions, we will strive to create even better facilities. We look forward to seeing you again. Atami, Izusan Karaku, Tanimoto

    Thank you for staying Atami and Izusan Karaku. Firstly, we apologize for any discomfort caused regarding the route you take and the open-air bath. Unfortunatelly, our hotel is not reflected in the navigation system sometimes, and we are gu… Show more

    Atami Izusan Karaku
    23 October 2024
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