Reviews of Atami Fuga 3 stars

Clean, nice hot spring, staffs are very professional and kind. Food was amazing.

No convenient store nearby.

The Hotel advertises new rooms which are inthe new building, they are probably nice. The onsen looked nice on the pictures as well, I still ended up not going..

They advertise the new rooms in the new building, if you end up getting an old room in the old building, the name is program. The rooms are very much rundown in every aspect! the bedding is stained, loght switches fall appart, ghe carpet has countless stains everywhere, the wood and tatami floors look stained and dirty, the insect screen door on the balcony dissintegrates when trying to operate it, there are numerous stains all over the walls everywhere. Standard facilities like coin laundry are not available and also there is no ensuite bathroom… All in all substantially subpar value for money! on the pictures it looks like an upper middleclass hotel, as soon as you leave the lobby area, this image fades very quickly. Also the information provided by them on booking.com after booking, is missleading and incomplete.. And finally the place is such a hassle getting to, that I ended up getting a taxi, which just added to the cost of the quite unpleasant stay. And even if the restaurant is still open and half empty, they won‘t serve you anything if you don‘t have a reservation!…

Enjoyed the friendly staff and wonderful restaurant. Appreciate the chef accommodating my dairy intolerance. Large meals and delicious!! The hotel onsen was nice too!!

The location is far from shops and restaurants and I wouldn’t recommend walking on the narrow winding road but beautiful view of the bay

Gorgeous room and view, fantastic onsen - the hotel is stunning.

It's at the top of the hill so was a bit of a hike up but that was okay. I was also hoping for Japanese style evening meal and breakfast but it was Japanese western and I didn't like it at all so that was a shame.

The staff is great and the facility is clean and well maintained. There were welcome drinks upon arrival and the dinner course was wonderful !

We were extremely disappointed with our room. It was not like in the pictures but rather shabby. There were stains on the carpets. The hotel features to have a hot spring and public bath but it was just one indoors public bath with probably water from a hot spring. Those looking for an actual hot spring experience shouldn’t go there. The only nice thing was the dinner and breakfast. For us it was a complete waste of money.

Great view from the room

its a very quite place .. no bodies around even on the onsen im alone. little bit sad and scared. but its good for meditation..the room was big compare to the other hotels. and breakfast was good ... friendly staff to.

no any other people on the onsen ..im alone and little bit scared🥲

The hotel itself is lovely, and it is in a quiet neighbourhood. Onsen is relaxing, and the room is spacious. Staff are friendly, and have tried their best to accommodate guests.

The location. You need to walk through the plum garden if you take local transportation. While I would be very happy to do so in the morning, without luggage, I became quite nervous and felt reluctant to do so at night. Even though I feel confident about japan's social security it was disturbing for single woman to go through an ill-lit park. Also the slope was steep and even though the nearest bus stop is only 800 meters away it made me exhausted to carry my luggage up. Shuttle bus is available though, but there is time limits so if you want to stay here make good plans and avoid coming back after sunset.

The bath and hot spring

There is a separation on the floor in the room which caused me fell down every time when passing by... The location is up on the hill, not convenient for traveling to the town.

The property is tucked away in a quiet hilly neighbourhood. Very calming atmosphere throughout the property. Very spacious and comfortable room. very clean and spacious layout of the public bath area, and they even provide complimentary cold drink as well which was refreshing after the onsen. The food provided were excellent, especially the steak.

The check in/out system is contactless, however I didn't like the fact that I had to key in my card details manually, which kind of slows down the process and defeats the purpose. Maybe have a POS machine at the check in/out kiosk so guests could just scan their cards for payment. I also don't like that I had to book my meal timings in advance, while I was on the go during the day. I'm here on vacation, to relax and enjoy, so I really don't want to be stressing about all this. I was kind of disappointing that the property didn't provide Japanese meals. Some of the public baths facilities are separated. For example: saunas in male, while bedrock bath in female. Female side has facial steamer, while male side don't. I'm a male, but I would like to enjoy bedrock bath and facial steamer too.

The room with bath was nice and specious. The staff were friendly.

They have open bath and hot room. my room was bigger than any of the places I have stayed

The distance from everything. I signed up for breakfast, it was one of the worst breakfast.

The ONSENN bathroom was great