Reviews of Suiun 4 stars
250-0408 Kanagawa, Hakone, Gora 1300-61, Japan
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Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewUnlimited snack and drinks and late night ramen
Nothing
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewAmazing location, traditional Japanese experience with all amenities of a luxury hotel. Can only highly recommend!
N/a
Reviewed: 23 July 2025 · Stayed in May 2025
Verified reviewThe room was spacious and comfortable. It is close to the station. So convenient having snacks and drinks to grab and bring into the room. Complimentary ramen. Beds were comfortable, loved it here.
Did not like that steep hill to get to the property…but I suppose the climb was still good for me
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewEverything!
Nothing!
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLovely accommodation
Guest could have been escorted to room upon arrival, rather than having to find your own way to your room upon initial arrival.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewEverything! We loved the facilities, the room, the onsen. Staff was very friendly
Nothing
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewOnce in a lifetime authentic Japanese experience - from food to staff to room/onsen. Absolutely amazing!
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewWe liked everything about this ryokan. The room was fantastic with private onsen which was lovely. The food was great with a lot of variety, both dinner and breakfast. The best thing about this ryokan was the staff and cleanliness.
Nothing to dislike.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe Ryokan is in the Gora area of Hakone and has a lot of attractions nearby. The hotels staff was very friendly and professional. This was probably one of the best hotels I have ever stayed in. I enjoyed the bath on the deck as well as the Ryokan's hot springs and private baths. The dinner has been the best meal I have had on my trip and I am glad I included it on my booking. The next time I come back to Japan, I want to come back here for a longer visit.
The Ryokan was perfect, I wish I had booked a longer stay.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe open air bath was great. We had a quad which was basically 2 adjoining rooms and was quite spacious. Loved the communal and family private open air hot springs . Loved the elegance of the place. Breakfast was good spa treatments ? We paid extra for these ) were excellent . Location was great
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewIt was a pristine hotel with great service. It was a lots of fun to immerse ourselves in the Japanese culture! I highly recommend!
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewIt was very enjoyable experiencing traditional Japanese cuisine. The service was especially welcoming and I'm amazed at the respect, gratitude and attention afforded us by the entire staff.
Electronic entry keys, only because I lost mine temporarily (I later found it but decided to accept my penalty of an exorbitant fee and have the key for a souvenir)
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe bedroom was absolutely beautiful with an outside bathtub with hot spring water. There was plenty of free amenities. The breakfast was plentiful. The beds were also very comfortable.
Nothing.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewIncredible experience overall, from staff to food to the private hot springs. The perfect place to get out of the city and relax
If you're taking public transportation, expect an uphill hike for a bit