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Reviews of Pension Razteca 2 stars

399-9301 Nagano, Hakuba, Hokujo 1278-21, Japan

#3 of 58 B&Bs and Inns in Hakuba

Guests' Choice

Review score

Based on 59 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.8

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.7

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 31 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Extra Bed and Private Shower
    • Stayed 3 nights
    • Submitted via mobile

    I stayed in big room with attach toilet. There is a washing machine..no dryer, but some hangers in your room. If there is a coin operated dryer it will be perfect. It was summer so it ia not as full as ski season. The quiet time is from 1030pm to 7am. Maybe this is not enough for some people. Ok for me

    The breakfast was 1100 Yen, it has eggs and sausage. Also rice, miso soup, cooked Japanese vegetables, bread, butter, milk, coffee and orange juice. Lady of the house was a warm and friendly host.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Had the best stay here! The shared area is cozy and decorated with lots of football memorabilia, the bed was comfortable and the bathrooms were always clean. The lady running the Pension is incredibly generous and her hospitality was next level. She picked me up from the train station when I arrived, and dropped me off at the station when I left Hakuba. This place definitely made my entire stay in Hakuba worth it.

    Stayed in May 2025

  • Reviewed: 14 March 2025

    10
    Amazing Guest House for every Season.
    • Leisure trip
    • People with friends
    • Twin Room with Shared Bathroom and Shower
    • Stayed 2 nights
    • Submitted via mobile

    Great people. Clean place. Free laundry. Kind host. Shuttle stop very close. The host even dropped us off at the train station at the end of our stay!

    Stayed in March 2025

  • Reviewed: 12 March 2025

    10
    Very cosy and relaxed house with mountain town charm. Super friendly hosts and conveniently located.
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom and Shower
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The house was cute and super homey, there was always a fire on and the staff created a relaxing atmosphere. The hostess was amazing, super helpful picking us up from the bus station and dropping us back on our last day. She was very friendly and great to chat too. Shuttles to all major ski slopes were ~5 minute walk away.

    Stayed in March 2025

  • Reviewed: 24 February 2025

    10
    I would return to this accomodation, it was fantastic!
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom and Shower
    • Stayed 4 nights
    • Submitted via mobile

    Nothing was wrong with the property. I would recommend looking at the bus time tables in advance as some of the bus shuttles come irregularly.

    The host went above and beyond to accomodate us. She was extremely helpful with directions. The beds were really comfortable and the communal areas were cosy and clean. Location was close to a bus stop that went to the main ski mountains.

    Stayed in February 2025

  • Reviewed: 21 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Shared Bathroom and Shower
    • Stayed 2 nights
    • Submitted via mobile

    the host was super sweet and helpful

    Stayed in February 2025

  • Reviewed: 16 February 2025

    10
    Best place to stay in Hakuba! Great location and lovely people who run the place. Definitely recommend!
    • Leisure trip
    • Couple
    • Double Room with Extra Bed and Private Shower
    • Stayed 4 nights
    • Submitted via mobile

    Great location, it is a short walk to a various bus stops, 711 and restaurants/bars. The owners gave a homely atmosphere and we felt very welcomed. The lady who runs it so sweet and will help you work out shuttles/rental gear and how to get to snow resorts. They are so lovely and even picked us up from the bus stops at night time when we arrived and dropped us off when we were leaving. This was our first time in Hakuba and we would highly recommend staying here if you are coming. It is the best place we have stayed in our Japan trip!

    Stayed in February 2025

  • Reviewed: 8 February 2025

    10
    It was very comfortable, conviently located and would definitely stay again.
    • Leisure trip
    • Couple
    • Double Room with Extra Bed and Private Shower
    • Stayed 4 nights
    • Submitted via mobile

    The stay was very cosy and it was in a great location. The owners were always very helpful and kind. Highly recommend this place.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    9.0
    Comfortable, welcoming host
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 2 nights
    • Submitted via mobile

    The host was incredibly helpful and responsive and drove us to the bus stop when we checked out. The room and facilities were clean and rooms were quiet. Interesting football theme.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Extra Bed and Private Shower
    • Stayed 10 nights
    • Submitted via mobile

    Nothing!

    Kazu San is a wonderful host! We had the best time in hakuba :D can't wait to come back!!! Breakfast everyday was super yummy, comfy beds and a bus stop just down the road!

    Stayed in February 2025

  • Reviewed: 29 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Extra Bed and Private Shower
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful stay and even more wonderful staff!

    Stayed in January 2025

  • Reviewed: 26 January 2025

    10
    Wonderful host, clean amenities and amazing snowboarding.
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 4 nights
    • Submitted via mobile

    The host, Kazuko-san, was so incredibly gracious and hospitable. She picked us up from the station, helped us ship our boards to the airport, and dropped us off. The property was clean, cozy, and comfortable. The meals each morning were delicious.

    Stayed in January 2025

  • Reviewed: 26 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Shared Bathroom and Shower
    • Stayed 5 nights
    • Submitted via mobile

    No

    the host of the hotel is a very kind and friendly lady. She helps us to solve all kinds of problems in Hakuba about skiing. also, the hotel is cozy and clean, you could grab a coffee or tea for free. It’s really a fantastic time in Hakuba. hope we could spend a happy time there for next year!

    Stayed in January 2025

  • Reviewed: 20 January 2025

    10
    Could not recommend this place more!
    • Leisure trip
    • People with friends
    • Japanese-Style Room
    • Stayed 5 nights
    • Submitted via mobile

    11/10!! The owner Kaz was the most wonderful host, going above and beyond to make us feel comfortable. Beds were comfy, facilities were perfect & the breakfast was really good too. Location was really good as well, within walking distance to Echoland main bus with closer bus stops outside too, and close to plenty of restaurants.

    Stayed in January 2025

  • Reviewed: 19 January 2025

    10
    A++ 11/10!!
    • Leisure trip
    • People with friends
    • Japanese-Style Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    I can see why this place is often sold out…. The host is an angel, super kind, and went above and beyond to provide us exceptional service - even picking us up and dropping us off to the nearest bus station upon arrival and departure respectively (free or charge!!). Everything was very clean, comfortable, and tidy, and the vibe and ambience was just what you want after a long day on the slopes. Convenient location, walking distance to Echoland and shuttle buses for all resorts in Hakuba. Cannot recommend this place enough!

    Stayed in January 2025

  • Reviewed: 19 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom and Shower
    • Stayed 2 nights
    • Submitted via mobile

    The lady owner is very nice and accommodating.

    Stayed in January 2025

  • Reviewed: 17 January 2025

    10
    Highlight of the trip.
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom and Shower
    • Stayed 3 nights
    • Submitted via mobile

    Location was pretty good for shuttle bus. Great beds and great breakfast. Host was absolutely fantastic and super accomodating. She made it the best place we stayed all trip.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Extra Bed and Private Shower
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    the room is really nice, big size, very comfortable and good taste of interior design.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    Highly recommend this guest house. Host Kazuko-san was very accommodating and really tries her best to ensure that our stay here is smooth and enjoyable. Breakfast was amazing, it was a homely Japanese style breakfast. Delicious! Location wise it is somewhat far from the slopes but there is a bus stop with shuttle buses just 5 minutes away. Not to mention that there is also a fully decked out 7-11 10 mins away from the accommodation. Kazuko-san picked us up from the Hakuba JR station Room wise, I loved it. I had the Japanese style room and it was the quintessential Japanese room with tatami flooring and futon beds. 10/10 would stay here again! Say hi to Kazuko-san for me!

    Stayed in January 2025

  • Reviewed: 27 December 2024

    10
    One of the best pension stay experience, especially the owner is very kind and sweet. .
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very warm, Cozy and clean. Excellent breakfast with locally grown ingredient. Good coffee, Very kind staff to go beyond her duty.

    Stayed in December 2024

  • Reviewed: 25 December 2024

    10
    Amazing and perfect!
    • Leisure trip
    • Couple
    • Triple Room with Shared Bathroom and Shower
    • Stayed 6 nights
    • Submitted via mobile

    The host is exceptionally kind, offering to pick us up and drop us off from the bus stop, and so helpful looking at bus timetables to get to the mountains! The property is just around the corner from bus stops to 47 and Goryu. The washing machine is also very handy! Overall such a warm, homely feel. An exceptional stay that we will not forget!

    Stayed in December 2024

  • Reviewed: 24 December 2024

    10
    Great encounter
    • Leisure trip
    • Solo traveller
    • Twin Room with Shared Bathroom and Shower
    • Stayed 3 nights
    • Submitted via mobile

    I had an excellent stay at the guesthouse! The host’s warm welcome and kindness are truly remarkable. The guesthouse is cozy, with a fireplace that makes the atmosphere even more inviting. There’s even a washing machine available, which is very convenient. The host is always available to answer questions or give us a ride, which is a great bonus. A wonderful encounter that I won’t forget anytime soon. I highly recommend staying here! Thank you again for everything!

    Stayed in December 2024

  • Reviewed: 24 February 2024

    10
    Host was amazing and we will be returning
    • Leisure trip
    • People with friends
    • Quadruple Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    It was honestly amazing, very clean and great location

    Stayed in February 2024

  • Reviewed: 24 February 2024

    10
    The staff were exceptionally kind, and helped us every step of the way. I strongly recommend for any traveler new to the
    • Leisure trip
    • Group
    • Quadruple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The staff were exceptionally kind, and helped us every step of the way. I strongly recommend for any traveler new to the area or returning. Had an absolutely lovely time

    Stayed in January 2024

Showing 1 – 25

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