There was only one shower for all the ladies at the property which made things a bit tricky but honestly wasn’t that much of an issue.

Friendly staff which are happy to help and made us instantly feel at home. There is a beautiful fire place in the common area which is perfect to sit by after a day on the mountain. The location is perfect and the room was spacious.

Stayed in February 2025

Everything was clean and well looked after. No complaints.

The location was awesome, quiet and tucked away but 30 seconds to Main Street echoland. The downstairs common area was soothing and relaxing, warm and inviting. I can’t say enough about Matsua and his hospitality and willingness to help. I HIGHLY suggest Pension Marrionette for several reasons. I’m solo but had two beds and upstairs loft that was either for morning relaxing yoga or to house another two individuals. I hope I return and can enjoy the Marionette again soon.

Stayed in March 2025

Having the ability to pay for breakfast would be nice.

Nice place and great customer service. Rooms are spacious and exactly as pictured in the listing.

Stayed in February 2025

We loved our stay here. Musata went above and beyond for us. Picking us up at the train station and even taking us to the luggage transport hub to get our luggage as they hadn't delivered it yet. Location is amazing. We knew when we booked it was single beds and they weren't the most comfy but they sufficed. Bathroom facilities were awesome. I didn't realize until the last day that there was a deep hot tub in the shower room! Ugggh it was amazing too, wish I had of used it every night lol. So if you go lift the lid in the shower to find a deep deep tub filled with the hottest water. Thankyou so much for a wonderful stay x

Stayed in February 2025

Nothing

I can’t explain enough how glad I am to have stayed at this property. I received amazing customer service throughout the stay, from check in to even after check out as I had left a few important things behind! Staff were so friendly. Communication was great, with fast responses through the app. In person, google translate also worked a treat. I loved that there was hot water and green tea available to drink. Location was great, just a short walk away from the shuttle buses to the snow fields. I would definitely stay here again, based on the customer service alone!

Stayed in February 2025

It was crowded when we were there and the dry room was packed. The beds weren't that soft, but my friend didn't complain, so could just be me.

Great spot in the middle of echoland. Massa is a lovely person and works hard to keep the place nice. The living space is wonderful and comfortable with a nice fireplace to sit by at night. The rooms are spacious enough, and the place is warm during the snow. The bath was super hot too which was relaxing after a lot of snowboarding. If you had a big group this place would be great. There was just two of us and there were 2 groups in the place that filled the hotel.

Stayed in February 2025

It is communal so be aware that there is a curfew at 11pm. Although Masuda was lenient and happy to stay out longer if you are quiet on return.

Masuda was very nice, and the property was clean and cozy. Location was great

Stayed in February 2025

rooms were spacious, staff were friendly, good location within ecoland

Stayed in February 2025

Everything was great

Location was exceptional and the owner was fantastic

Stayed in February 2025

Host were amazing, even gave us a lift to town to catch our bus!

Stayed in January 2025

Nothing!

Amazing location! So close to all the restaurants and the convenient store. Mesuda was an amazing host and made us feel at home. Cozy home with an amazing shared space. Definitely met amazing people during my stay!

Stayed in February 2025

Amazing place! Location is very convenient with a 2 min walk to Echoland Main St for shuttle buses and restaurants, cafes and bars. Very cosy cottage with fireplace and nice bath to use at the end of the day. Host was great and provided transportation to Hakuba Bus Terminal on my day of departure. Great value for money. Highly recommended. Will definitely be staying again 😀

Stayed in January 2025

The hosts were very accomodating!! Allowed me to use the hotel phone to call locally & assisted with transport around Echoland. Very clean facilities and convenient location, close to restaurants & cafes. Great stay!

Stayed in January 2025

Washing facilities would have been nice.

Great location, 100m from main bus pickups. Large rooms. Heating in rooms (and common areas) worked great. Onsen was nice and hot!

Stayed in January 2025

If you are tall, most doorways are short, so be mindful. The beds are quite firm, and we found sleeping on the futons more comfortable than the beds. There is also only one women's shower and one men's shower for all guests staying, so sometimes there was a little wait.

Amazing little bnb right by echoland. A beautiful couple runs this and they were incredibly helpful and welcoming. The bath was so good after a busy day. And reading by the fire was a dream. We really loved our stay!

Stayed in January 2025

Lovely host, great location, excellent value for money for a family who like to ski an art fussed about basic accommodation. This is our fourth time staying here..

Stayed in January 2025

There was no communal kitchen so only microwave and toaster for cooking but very close to restaurants

Amazing location, great hospitality from staff, lovely and clean with everything we needed.

Stayed in December 2024

None

Location and service

Stayed in December 2024

Walls were not very sound proof - could hear woman next to us coughing all night.

Really nice staff, amazing rooms, beautiful Japanese style loft gives a lot of space. The decoration was so lovely, I felt very at home. It was super warm and had a cozy dry room for all our ski gear.

Stayed in December 2024

For the price it was perfect.

Nice vibe, cozy and warm

Stayed in December 2024

Nothing very good

Location fantastic for ski buses and restaurants

Stayed in March 2024

There is a food option but you needed to have booked on their site.

Quiet location away from main road but short walk to shops, buses and restaurants.

Stayed in March 2024

Such a nice feel and in the best spot ever.

Stayed in March 2024

Sometimes youth parties in the nearby rooms until AM. A bit noisy but hey who didn’t do the same back in time?

Very friendly owner came to pick me up at Happo Bus Station and dropped me off at departure with no charge. Room has a wooden loft that’s where I slept I also liked the “classic “wallpaper! Lounge with plenty of space and big Japanese style bathroom with hot tub

Stayed in February 2024