Reviews of Oyado Nozawaya 2 stars
389-2502 Nagano, Nozawa Onsen, Toyosato 9486, Japan

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Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewHad a wonderful stay at Oyado Nozawaya. This place is run by a kind family and the rooms are cosy and comfortable. I would gladly stay here again!
Thank you very much for choosing our inn out of the many options in Nozawa Onsen. Thank you for your review and for your kind words. We are glad that you enjoyed your stay in Nozawa Onsen. However, now that the ski season is over and spring is upon us, we have been working in the fields every day, so we didn't have much opportunity to see you, and we regret that. We are also sorry that we were unable to say hello to you when you checked out. We hope to be able to give you more advice on sightseeing and dining the next time you visit. Thank you very much. From the owner and staff of Nozawaya
Thank you very much for choosing our inn out of the many options in Nozawa Onsen. Thank you for your review and for your kind words. We are glad that you enjoyed your stay in Nozawa Onsen. However, now that the ski season is over and spring… Show more
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 April 2025 · Stayed in February 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewAmazing hospitality and service. It felt like a home stay the entire time. The Room/Bed was very comfortable, clean and quite. The Onsen was one of the best I have seen in Japan. Always clean and orderly.
Thank you very much for choosing our guesthouse out of the many options available. And we were very happy to have had the opportunity to meet you. We were delighted to hear many stories about your life in your home country and your family. We believe you enjoyed our Japanese food, Japanese futon beds, and hot springs, and ended up staying an extra two nights, enjoying all that Nozawa Onsen has to offer. If you have the opportunity, please come visit us again with your family. We look forward to meeting you again someday. The owner and all the staff at Nozawaya
Thank you very much for choosing our guesthouse out of the many options available. And we were very happy to have had the opportunity to meet you. We were delighted to hear many stories about your life in your home country and your family. … Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewThe location was perfect and the staff were some of the friendliest I've ever met.I don't speak a word of Japanese & the host went above & beyond to show me everything using google translate
I liked everything although I probably wouldn't do a long stay on a futon
Thank you very much for staying at Nozawaya, a homely inn. I'm not good at English. I make heavy use of translation apps on my phone to avoid making mistakes when talking with foreign guests. (*^^*) The issue of Japanese futons is a big problem. Many Japanese guests stay at our inn. They really like Japanese futons. We will consider this issue further and continue to listen to our guests' feedback as we work even harder to provide an even more comfortable resting space. Thank you for your review. The owner and staff of Nozawaya
Thank you very much for staying at Nozawaya, a homely inn. I'm not good at English. I make heavy use of translation apps on my phone to avoid making mistakes when talking with foreign guests. (*^^*) The issue of Japanese futons is a big… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewIt is a really lovely family run inn. The room we stayed in was quite spacious and they also have a private onsen. The doonas were very thick and cozy. Highlight for us was the breakfast and dinner meals. Delicious japanese style meals and very filling.
We stayed in a Japanese style room with futons which is something we wanted to experience but might not be for everyone. Same as the shared showering /bathing area as it is japanese style, but if you want to try something culturally different go for it. There is a 10:30pm curfew which is understandable but not ideal if you’re looking to stay out late.
Thank you very much for choosing our guesthouse from among the many inns in Nozawa Onsen. We appreciate your many compliments. m(_ _)m The room you stayed in is a completely Japanese-style room. Japanese-style rooms have futon beds, so first-time guests may be confused by the cultural differences. (*^^*) Also, thank you very much for eating breakfast and dinner. Our inn offers Japanese meals as an option. We serve dishes that we have created in addition to our own grown vegetables and homemade rice. This is Japanese cuisine unique to Japan. Our inn's curfew is 10:30 p.m. However, if you inform the staff in advance, we will try to allow you to go out after 10:30 p.m. as much as possible. (*^^*) However, small children are also staying at our inn. We strive to provide a safe and secure inn, so we would like you to stay quietly in your room after 10:30 p.m. as much as possible. Please come to Nozawa Onsen again if you have the opportunity. Thank you very much. The owner and staff of Nozawaya
Thank you very much for choosing our guesthouse from among the many inns in Nozawa Onsen. We appreciate your many compliments. m(_ _)m The room you stayed in is a completely Japanese-style room. Japanese-style rooms have futon beds, so firs… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewTommi and his family were so welcoming and helpful. We loved our stay and hope to return next year.
Thank you very much for using our inn. And we would like to express our sincere gratitude for your review. It was snowing on the day of your stay, and we were worried that you had come by car, but we were relieved when you arrived safely. You are a wonderful couple and we should all follow your example. Although you only enjoyed one day of winter sports, if you come to Nozawa Onsen again, please take it easy, including after-ski. We look forward to seeing you again. Thank you very much. The owner and staff of Nozawaya
Thank you very much for using our inn. And we would like to express our sincere gratitude for your review. It was snowing on the day of your stay, and we were worried that you had come by car, but we were relieved when you arrived safely. Y… Show more
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewSuper welcoming and friendly hosts. Great central location. Discounted lift tickets. Great food. Comfortable beds and great doonas.
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Thank you for visiting Nozawa Onsen and choosing our inn. Thank you for your review and for your kind words and many compliments. We are very happy to hear that you enjoyed the meals and time with our staff during your stay. The three guests were healthy, very cheerful and lovely people. You made lots of memories enjoying snow sports and the snow monkey tour. We look forward to seeing you again the next time you visit Nozawa Onsen. Please be careful on your way back to your home country. Thank you very much. The owner and staff of Nozawaya
Thank you for visiting Nozawa Onsen and choosing our inn. Thank you for your review and for your kind words and many compliments. We are very happy to hear that you enjoyed the meals and time with our staff during your stay. The three guest… Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewThe Japanise breakfast was outstanding. So well prepared and presented.
Thank you very much for choosing our inn out of the many inns in Nozawa Onsen. Thank you very much for your review. We are very happy that you were satisfied with the food at our inn. We also apologize for the mistake on our part that prevented us from providing breakfast on the one day. m(_ _)m The food is made from vegetables grown in our own fields that were harvested in the fall and carefully preserved for use in the winter season. Although we are a small guesthouse, we prepare Japanese food with the feelings of the people who will be eating in mind. Please visit Nozawa Onsen again if you have the opportunity. Thank you very much. The owner and staff of Nozawaya
Thank you very much for choosing our inn out of the many inns in Nozawa Onsen. Thank you very much for your review. We are very happy that you were satisfied with the food at our inn. We also apologize for the mistake on our part that preve… Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewWarm cozy feeling, great welcome from hosts very friendly and accommodating
Thank you very much for choosing our inn from the many options available in Nozawa Onsen. This time you only stayed for one day and had a tight schedule. If you have the opportunity to come to Nozawa Onsen again, I hope you can relax a little more. (*^^*) Please come back again. All our staff will be looking forward to seeing you then. The owner and staff of Nozawaya
Thank you very much for choosing our inn from the many options available in Nozawa Onsen. This time you only stayed for one day and had a tight schedule. If you have the opportunity to come to Nozawa Onsen again, I hope you can relax a litt… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewConvenient location, very warm and welcoming hosts, clean and comfortable, lovely warm onsen
We loved everything!
Thank you very much for visiting Nozawa Onsen and choosing our inn. Thank you so much for staying with us for 8 nights this trip. We had a lot of snow this year, so you had a lot of fun with snow sports. It seems like you also had fun after skiing, so it was a very enjoyable trip. If you have the opportunity, please come to Nozawa Onsen again. We look forward to seeing you again. The owner and staff of Nozawaya
Thank you very much for visiting Nozawa Onsen and choosing our inn. Thank you so much for staying with us for 8 nights this trip. We had a lot of snow this year, so you had a lot of fun with snow sports. It seems like you also had fun after… Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewExceptionally friendly family who looked after us beautifully. The onsen on the property was so relaxing, great not to have to go out to the public Onsen Room was quite large and very comfortable beds. Located right in tne centre of town but on a quiet side street.
Thank you very much for your connection with Nozawaya. We would like to thank you again for your kind words and various impressions. Our hot spring is a free-flowing spring. We clean and replace the hot spring every day. It is a very clean hot spring. Although it is a small hot spring, we are very happy to receive praise from our guests. Also, since your visit, a cold wave has hit this area and it has become very cold. How are you feeling since then? Please take good care of yourself. The owner and staff of Nozawaya
Thank you very much for your connection with Nozawaya. We would like to thank you again for your kind words and various impressions. Our hot spring is a free-flowing spring. We clean and replace the hot spring every day. It is a very clean … Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewThis is a lovely inn in a very convenient location within the village, easy walking distance to ski lifts. Our room was spacious, warm and comfortable. The hosts were exceptionally kind and helpful, they made us feel very welcome. The dinner was fresh and delicious. Overall a wonderful experience and we hope to stay here again!
Thank you very much for choosing our inn out of the many inns in Nozawa Onsen. We also sincerely thank you for your kind words. We are very pleased that you were satisfied with our dinner. We use home-grown vegetables, and we carefully manage and cook them so that we can serve the vegetables harvested in the fall in the winter. One guest was unable to eat dinner at our inn this time, but if you have the opportunity, please come and enjoy our dinner again. We look forward to meeting your family again. Thank you very much. The owner and staff of Nozawaya
Thank you very much for choosing our inn out of the many inns in Nozawa Onsen. We also sincerely thank you for your kind words. We are very pleased that you were satisfied with our dinner. We use home-grown vegetables, and we carefully mana… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewVery friendly and helpful staff
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Thank you very much for choosing Nozawaya, a homely guesthouse. We sincerely thank you for your review. Thank you for having our guests drink with my relatives after dinner at our inn. They were also very happy. (*^^*) We have no vacancies at our inn so you will be staying at another inn from today, but please continue to enjoy Nozawa Onsen. Thank you very much. The owner and staff of Nozawaya
Thank you very much for choosing Nozawaya, a homely guesthouse. We sincerely thank you for your review. Thank you for having our guests drink with my relatives after dinner at our inn. They were also very happy. (*^^*) We have no vacancies … Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in January 2025
Verified reviewReviewed: 4 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewThe nicest family runs this place. Incredibly helpful and kind. They were just SO nice! The room that we had was nicely updated, two beds and two futons. The mattress was on a firm side, I'm happy with that but ymmv. Very clean. Japanese breakfast and dinner were amazing- definitely ask for them. Delicious dishes, vegetables and rice were home grown:) A short walk to the bus stop and the ski gondola. A hidden gem
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Thank you very much for choosing our inn from the many inns in Nozawa Onsen. We would also like to express our sincere gratitude for your review and for all the compliments. We are also very happy that you enjoyed our food. We use home-grown vegetables for both dinner and breakfast, and we manage our produce carefully so that we can serve vegetables harvested in the fall in the winter. Thank you for calling our inn a hidden gem. We are a small inn, so we run it at a leisurely pace. If you have the opportunity, please come visit Nozawa Onsen again. Thank you. The owner and staff of Nozawaya
Thank you very much for choosing our inn from the many inns in Nozawa Onsen. We would also like to express our sincere gratitude for your review and for all the compliments. We are also very happy that you enjoyed our food. We use home-grow… Show more
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewCosy space near the ski resort and main walking street. Both dinner and breakfast prepared using fresh farm ingredients were very memorable. The room was so comfortable.
Thank you very much for choosing Nozawaya. Thank you very much for your comment and for your kind words. We are very happy that you enjoyed the snow sports, after-ski, and breakfast and dinner at our inn during your trip. We were also very impressed to see you buying a souvenir for your mother. Please come visit Nozawa Onsen again if you have the opportunity. Thank you very much. The owner and staff of Nozawaya
Thank you very much for choosing Nozawaya. Thank you very much for your comment and for your kind words. We are very happy that you enjoyed the snow sports, after-ski, and breakfast and dinner at our inn during your trip. We were also very … Show more
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewLovely family run inn. The family were very welcoming and really went out of their way to help us with anything we needed. The food at the breakfast was tasty and great value. The location is also convenient, as it is next to the main street and also only a short walk to the ski slopes. Would definitely recommend a stay here.
Thank you very much for your connection with Nozawa Onsen and the homey "Oyado Nozawaya". And thank you for your many compliments. We are very happy that you were satisfied with our cuisine. The meals served are mainly made with home-grown vegetables harvested in the fall. This time, you also enjoyed both snow sports and the after-ski. We are very glad that our customers were pleased. Please come to Nozawa Onsen again if you have the opportunity. Thank you very much. The owner and staff of Nozawaya
Thank you very much for your connection with Nozawa Onsen and the homey "Oyado Nozawaya". And thank you for your many compliments. We are very happy that you were satisfied with our cuisine. The meals served are mainly made with h… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewThe owner and his family was very friendly and hospitable to us, despite the language barrier. They went out of their way to make our stay comfortable and even helped us on our way when we were rushing for a ski lesson at the ski school. Oyado Nozawaya has its own private onsen if you prefer not to go to the public baths. We also opted for dinner on one of the nights and it was a wonderful experience with all the dishes cooked using produce from the owner's own farms. Overall, we felt like we were staying in a ryokan just without the yukata.
The Nagasaka gondola station is quite a bit of a uphill walk from Oyado Nozawaya, however it is right in the middle of the onsen town where the restaurants and public baths are, and not too far from the Chuo bus terminal too.
Thank you very much for choosing our guesthouse from among the many lodgings in Nozawa Onsen. This was your first time in Nozawa Onsen, so I'm sure there were many things you didn't know. We are very glad that we were able to help you, even if only a little. In addition, we use our own grown vegetables and as many local ingredients as possible for our cuisine, and with the motto of "serve hot food while it's still hot," we strive to create a guesthouse that satisfies our guests. Although the location of the guesthouse is a little far from the ski resort, it is in the center of the hot spring town, so it is in a great location near restaurants and bus stops. After checking out of our guesthouse, I believe you went to Toyama Prefecture. Toyama Prefecture is now also a very popular tourist spot. Did you enjoy this packed trip? If you have the opportunity, please come visit Nozawa Onsen again. Thank you very much. The owner and staff of Nozawaya
Thank you very much for choosing our guesthouse from among the many lodgings in Nozawa Onsen. This was your first time in Nozawa Onsen, so I'm sure there were many things you didn't know. We are very glad that we were able to help y… Show more
Reviewed: 24 January 2025 · Stayed in January 2025
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