The futons were a little hard to sleep on, but with some getting used to they are fine. The dining hall location is quite unclear, our group did not know it was exclusively located in the other building until a couple days of our stay had already passed. The A/C in our room (412) is a little noisy when used for prolonged periods of time.

The indoor public bath was always clean, and extremely accessible throughout the day. The quality of the food in the cafe restaurant of the hotel was amazing and very affordable. The staff was always very friendly and polite. We were able to check into the hotel until quite late due to some delays in travel.

Stayed in July 2025

Front desk staff was very supportive to accomodate all our needs, even to the extent that lady guided us to nearby restaurant at the next street when we were not able to understand directions. Very delicious traditional breakfast. Even breakfast officealy starts at 7:00 AM, on the day of our departure they servedfull breakfast for us in separate room at 6:45 not to let us miss our bullet train to Tokyo.

Stayed in May 2025

My only complaint is that I wish the food had been served hotter. The selection for the Western breakfast was limited, but I suppose that's to be expected

Although the hotel is older, everything was well-maintained, clean and fully functional. It had a charming, traditional atmosphere that felt authentically Japanese. I really appreciated the peaceful setting and how close it was to the cherry blossoms along the Kamo River. Some of the staff spoke English, and everyone was very friendly.

Stayed in April 2025

Dryers

I liked the excellent service provided by the staff, the quietness of the hotel, the communal room where we can deliver our food and the car park (same price as the other ones around). Great location, we mainly walked to the sites but the access to public transport is easy and close by. The room is well equipped and we were happy to test a Japanese style room. The futons were a bit thin. The duvets are short so I had to add a second one which was available in the room to cover my feet. The laundry is in the second hotel across the road. The washing machine is efficient but not the dryers. We had to make it run for 2h at 100yen per 30 min.

Stayed in April 2025

Nothing

Nice big ryokan style room. Has a onsen and a very traditional Japanese style breakfast

Stayed in April 2025

Some of the staff were super helpful. I didn't like that there were signs that they wouldn't call a cab for you. Thought it was a bit expensive for the room compared to the other hotels we stayed at. The location was a bit far from all the places I was visiting.

Stayed in April 2025

Traditional style ryokan. Friendly staff. Went to the bath every night during my stay, was very relaxing. Great traditional breakfast. Highly recommended!

Stayed in April 2025

Perfect honestly. Just not enough plug sockets in the room.

Great traditional experience, amenities were great (fresh towels every day, public bath etc). Very spacious room. Staff were lovely and helpful.

Stayed in April 2025

We came by bike and they did not have secure parking or storage for our bikes. They found an off site place to store our bikes, but it was not secure or safe. When we returned to get our bikes, someone had cut through our locks and moved our bikes to an open area. The locks were stolen.

Stayed in April 2025

Ishicho is beautiful and well maintained. Our room was large, comfortable and had a balcony with mountain views 😍 It's a great location as well - short walk to many shops, restaurants and Kyoto Gyoen National Garden. The staff is super friendly but some information was lost in translation but not too bad. Overall it was a great experience and we highly recommend Ishicho to anyone looking to stay at a traditional japanese ryoken.

Stayed in April 2025

The staff were really lovely and keen to help. The room was clean. Beds are laid out on the tatami mats in the evening. I used the Onsen, which I’m glad I experienced. The water is very hot. The location is fantastic, especially its proximity to the river. A great stay in Kyoto.

Stayed in April 2025

It is a little bit of a walk from a metro station. The main one (city hall) is a 10 minute walk. Not too big a deal, unless you have bigger bags. Also it's a little away from central part of Kyoto (Gion etc), maybe a 30-35 min walk.

The room was cozy, and extremely clean. It had a nice outside garden. Definitely recommend the ryokan style room for the living space that turns in to a bedroom. Also they help you with setting up the bed, and the room cleaning service was impeccable. My fav thing about this hotel was the ONSEN! It was fantastic, and not too crowded. There were two for men in every wing, so lot of space.

Stayed in April 2025

The restaurant like so many ryokans refused to cater for gluten free. We understood this as the chefs are very well trained and have seasonal dishes. We had planned to eat takeaway but it was really disappointing to be so left out after seeing the beautiful dining hall and the other guests being served things. We could not even just get served a cut down menu even for full price. This meant we did not experience any meals, we did not wear the robes in the dining hall and we felt quite alienated from the other guests and the full experience, like we did not really fit in there. It meant we were sitting in our room eating Uber eats that came late and we had no means to heat anything up and it was really depressing. The guys came to make the beds up very early for us as it was noted at reception that we were not being served a meal but they forgot to consider that we still need to eat in our room. So we stepped over our beds and sat eating squashed in next to the wall. While I can see this is supposed to be a nice experience I would NOT recommend a ryokan that does not offer gluten free food to anyone who has Coealic Disease. You will not enjoy yourself as you expect even with the baths. This is not to say this ryokan is not a wonderful experience for those who can eat there as I am sure it is.

Everything was wonderful about the baths and rooms. It was nice to have a room divider too.

Stayed in December 2024

Nothing, everything was as expected and it provided us with a Japanese experience.

The area was very quiet and close by to a family mart which is essential during a Japan trip.

Stayed in October 2024

Room was a bit too small for 4 persons. No free parking for hotel guest.

Japanese style accomodation (sleeping on tatami, great japanese style breakfast and onsen facility on site). Very good location.

Stayed in June 2024

no complaints

the meals were amazing! It was helpful to have laundry facilities on site The onsen was nice too

Stayed in July 2024

Great fun to stay at as a family and experience sleeping on the ground. The staff very friendly and let us check in early and minded our luggage on the day we left. Great to have the Onsen on site too

Stayed in July 2024

I wish the beds were made before we checked in.

Breakfast was a good value with an assortment of Japanese and western foods. Room was spacious. It was clean. The bathhouse in the hotel was good too.

Stayed in April 2024

Nothing significant.

I liked the location and the authenticity of the rooms. I enjoyed the accommodation and the friendliness of the staff, as well as the great location.

Stayed in March 2024

room furnishing was showing age. not as clean as it could be. Japanese style furnishing may be a challenge for some guests.

good location - walking distance to subway and not too far from some of the sights. room was big and was furnished in Japanese style. nice sunny windows. there is a spa on site.

Stayed in March 2024

N/A

Beautiful and clean rooms, many nice places to eat nearby and the staff were very friendly. Breakfast was also amazing.

Stayed in April 2024

Staff were friendly but don't arrange taxis.

Traditional room was spacious, had mod cons and robes. Staff reconfigure the room for dining and sleeping. Futons were reasonably comfy. Nice quiet location. Was good to try the onsen.

Stayed in April 2024

The sleeping, but this is simply because our backs were not used to ryokan style sleeping...

A genuine ryokan with onsen and a good breakfast.

Stayed in April 2024

I am a bit old for sleeping on a futon, so the beds were a bit too hard for my back.

The onsen was very nice. Staff was super helpful and informative.

Stayed in April 2024