We enjoyed it all.

We really enjoyed our stay. Comfortable, traditional Japanese style room. Amazing, multi course dinner, and traditional Japanese breakfast. The onsens were very nice, including the opportunity to use a private onsen. Very kind staff.

Stayed in July 2025

The food at this place was quite incredible - so many different dishes and the staff so helpful in explaining how to eat them. The private onsen was in a lovely outdoor setting. Our room was comfy (although didn’t personally like the style of pillows) and very quiet at night and it’s just a short walk to the bus stop to get that first bus (6.30am) to Kamikochi. Totally recommend staying here.

Stayed in May 2025

Nothing

Good location. Short walk from bus station. Friendly hosts. Private onsen for use. Enjoyed the breakfast and dinner. Cherry blossom tree outside the window was a bonus!

Stayed in April 2025

Loved the spacious room. The property has 2 private onsens that were amazing. The room has a smart tv, private restroom, and we had 4 futons. It was very comfortable and relaxing.

Stayed in May 2025

The rooms have thin walls so you can hear other guests, talking, walking etc. If you are a light sleeper, wear earplugs. The room halls and bathroom also have squeaky floors.

Location was only a few minutes walk from the Hirayu onsen bus stop. There are 2 private onsens to choose from, free of charge for guests to use. They serve free traditional breakfast with great presentation. The hosts kindly hold luggage before and after your stay. Traditional yukata and haori are provided for all guests and traditional slippers too. Free cookies and tea are provided.

Stayed in April 2025

None

Clean, friendly, kindly...

Stayed in April 2025

The only thing was that the pillows were hard and high. Bring your own pillow and it scores 10+

Spacious rooms, wonderful staff. The private onsen was lovely and the breakfast was first class. The staff were polite and helpful and everything was beautifully presented.

Stayed in March 2025

The only issue is that there isn't much in town - there's a general store but no konbini. Meals at the hotel are expensive but amazing and need to be booked in advance.

This is a beautiful hotel, clean, and with very friendly staff. It has private onsens as well as female and male ones. It's about a 10 min walk from the ski field and 5 mins from the bus station. The rooms are well heated and come with private bathrooms.

Stayed in January 2025

Beautiful place with excellent traditional Japanese food. Thanks for making my holiday memorable 💕

Stayed in December 2024

Nothing to dislike.

Location is perfect as its near to the Bus Terminal and small restaurants. The dine-in meals (breakfast and dinner) is good. The accommodation though is simple but it provides all the necessity and very clean. The futons are comfy and the accommodation has an inhouse family onsen.

Stayed in November 2024

Nothing. Everything is perfect.

This is the best ryokan we stayed considering their price range. Food is overflowing and their hospitality is unmatched! There is also a private onsen in the facility. They don't discriminate race or those with tattoos.

Stayed in November 2024

Everything was good. Service food people location were all good.

Stayed in November 2024

Clean, good breakfast, XL room, great tv, closer to bus Terminal.

Stayed in November 2024

I do not recall any inconveniences.

Very close to the bus station, we stopped here on our way from Matsumoto to Takayama. Japanese-style room (ryokan), on the table a Japanese tea set (a teapot and bowls) with good sencha tea is waiting. The available natural hot springs are a great place to rest and relax. Meals in an atmospheric atmosphere in a yakuta with haori. Dinner is really delicious, quite decent fine dining. Breakfast is equally good.

Stayed in October 2024

No elevator access though reception staff assisted in taking luggage up to room

Private onsen, free ticket to larger outdoor onsen, dinner and breakfast was generous and had a variety of food staff were very welcoming

Stayed in October 2024

The ONLY thing that might be less convenient for others(I personally didn’t have any problems with that) Is that only one window has “blinds”. Notice that natural light enters the room at all times.

I loved everything about my stay. I took the room with the private toilets and shower. It was so modern and clean, yet still very Japanese designed. They thought of everything! The room had all i needed. Even the lighting at the sink - was perfect for make up! The room was HUGE and could easily fit 3 futon beds. The lighting was so warm - loved the Led lights around the tatami stage!!! I stayed for two nights. On the first breakfast, i told the staff i can’t eat some stuff (pork and more). On the second breakfast, they remembered everything i said and prepared a breakfast especially for my needs!!! It was so lovely. I used the onsen only once - it was very relaxing

Stayed in October 2024

Nothing!

Extremely friendly and helpful staffs that made our stay a memorable and enjoyable one! It seems like a small-scale, family-run ryokan which turns out to be our best stay of the trip. Hospitality, food and cleanliness were top-notch. Both dinner and breakfast were delicious with generous portions. The location is right next to Hirayu onsen bus terminal.

Stayed in July 2024

Hot sprigs familiari

Stayed in July 2024

Breakfast was great. The room was also very clean and comfortable - has the traditional vibes which we were looking for. Also appreciated the private baths which is fairly uncommon. Staff were also very friendly and helpful.

Stayed in July 2024

The weather, raining cats and dogs at the end of the rainy season, but that’s not the ryokan’s fault 😀

Great room and wonderful dinner, experiencing so many different foods, flavors, tastes. Private onsen available to enjoy together the whole family

Stayed in July 2024

Clean, cozy, comfortable. Private onsen was free? The hosts held our luggage for us, the breakfast was delicious, we loved our stay here.

Stayed in June 2024

Interior a bit outdated

Very spacious room, beautiful private onsen. The food was delicious as well. Location next to the bus terminal to Kamikochi - could not be better for daytrips.

Stayed in June 2024

I have nothing to criticize this amazing Hotel. Consider staying here for a full japanese hotel experience. Outdoor hot spring was very realaxing. Staff were extremely friendly

Stayed in May 2024

Some parts of hotel need better maintenance.

The from desk lady was accommodating and flexible with our needs including safekeeping our luggage after check out while we visited kamikochi

Stayed in May 2024