Rooms a little dated

Reception area

Stayed in August 2025

The room felt a bit dated, and when we first arrived, it smelled of smoke, so we had to ask for it to be deodorised. We also found a cockroach in the room, but the staff handled it well and gave us a room upgrade, which we appreciated.

The location was super convenient—right near the main road that leads to the Hiroshima Peace Memorial Museum. I really enjoyed the little snack area in the afternoon with local treats, drinks, and coffee. Breakfast was also very good. The corner bath with a view over the city was a lovely touch. The staff were kind and helpful, especially when we needed assistance.

Stayed in June 2025

The room wasn’t very clean: loads of dust especially behind the fridge!

Staff was friendly and good location

Stayed in July 2025

My room was oldie with strange smell in the bathroom

The staff is amazing, the breakfast was good enough.

Stayed in June 2025

All good! Wifi was not the best

Comfortable, they offered snacks for free in the afternoon. Kind stuff.

Stayed in June 2025

the bre1akfast food quality as other hotel , but expensive than others.

The location.

Stayed in June 2025

Room size, old furniture, TV from the late 2000s and small, Facility doesnt offer much that other 4 Star Hotels offer like Pool, nice Gym etc.

Location and Window View

Stayed in June 2025

Nicely situated in the centre of Hiroshima with short walking distances to peace park, restaurants and shops.

Stayed in May 2025

Parking garage is only 1.55M high. Needed to use a nearby parking garage.

Public areas were nice but rooms were a bit tired.

Stayed in May 2025

The tech in the room was a little outdated (namely the TV) and a knob in the headboard of the console didn't work.

The hotel is close to many places to visit. A 10 minute walk to Hiroshima Dome and just behind the hotel is a flurry of nightlife catering to all tastes. The hotel itself had some very nice touches, such the room was a good size, (compared to other hotels in Japan) there was a fresh pair of pyjamas on the bed every night and the room was cleaned every day without fail. There was a nice ambience in the lobby with a sort of snack bar available to guests every day from 3pm, that had cake and a few different types of crackers and several types of beverages. There was also a counter to amenities at the bottom of the lift, so you could help yourself to toothbrushes etc....

Stayed in May 2025

It was pretty noisy. We could hear the people in the room next to us arguing with their kids, we heard it when they would shower, when they would blow dry their hair, etc. This was something we didn't expect from this type of hotel. The shower was also kind of annoying, because you couldn't stand under it without spraying the entire room.

The hotel is very good located, within easy walking distance of the Peace Memorial Park. The station was a 30 minute walk. The room was large and had a very nice view of the Peace Boulevard. Breakfast was good.

Stayed in May 2025

The "corner room,' we booked was oddly designed- the bathtub was stuck in an odd and tight triangle corner without a shower curtain, which means getting in and out of the tub was a danger and the bathroom floor was already flooded after the shower. The room door opened to hit the sofa, and the bathroom door and the closet door open into each other. there was very little space for your "stuff" so we constantly had to put things back in the suitcase. It's not really a typical "corner room" so don't waste your money on it.

Most staff people were kind and nice. We had some negative experience at check in. We arrived around noon and were told that check in was 3pm. We told them we could come back to pick up the key at 3pm but we wanted to complete the check in process first. They would not allow that. I said I've never heard of this and every hotel I stayed with would check the guests in when they arrive even if it means rooms are not ready. Upon our insistence they let us check in. When we went to our room, we found that it wasn't the room we had booked and paid for, so we had to go down to the receptionist and asked them to give us the correct room. They first told me the room we had booked was full but they offered an upgrade for two nights. I responded that an upgrade is fine but we are there for 6 nights, not 2 nights. The lady seemed not aware of that. She went to check and came back with a key to the right room we booked.

Stayed in May 2025

For some reason before 6am, there was no cold water in the bathroom. Everything came out super hot to the point it was hard to shower

Good location and good value for money for what I paid for two nights

Stayed in April 2025

Great location, very good value hotel with good breakfast, very clean and comfortable.

Stayed in April 2025

Nothing really. Only slight issue was.the lack.of English spoken by Reception staff, which I found surprising for an international hotel. They were all super-helpful and professional though, and Google translate saved the day!

A very plush hotel, right in the centre of Hiroshima, an easy 10 minute walk from the peace garden and other tourist spots. No shortage of excellent, and very good value eateries nearby (make sure to try the Hiroshima-style Okonomiyaki - completely delicious!). A great buffet breakfast too - well worth it, to set you up for the day. Welcome snacks and soft drinks available early evening, which is a good place to relax after a busy day out & about.

Stayed in March 2025

Room sitting a table and chair could have been provided instead of a sofa cum bed. Laundry service even if you are willing to pay for the laundry the staff discourage you to give laundry saying it is expensive. Also second day laundry was redelivered to me without washing and explanation by staff was sorry I cannot speak English.

Breakfast, location, staff.

Stayed in March 2025

Breakfast alittle under whelming

Location was perfect, easy walking to so many places

Stayed in March 2025

The room and bath were smaller than expected. The tub lid was not sealing properly and so it was draining quickly.

Amazing view of the city and excellent location!

Stayed in January 2025

Very nice! Clean and good service

Stayed in November 2024

Not particularly close to any public transport.

Clean, although a little dated. Staff were very helpful. Bed was comfortable. Reasonably quiet location.

Stayed in November 2024

Breakfast was generous but hot European food disappointing (eg. liquidy scramble egg, wrongly cook potatoes n saucisses)

Location, great staff and facilities. Free refreshment at reception.

Stayed in October 2024

Room size but that’s normal for Japan, the corners of the rooms and other spots were filthy

Location , free snacks and drinks in the foyer,breakfast not too bad

Stayed in October 2024

The pillows were extremely hard and uncomfortable which is a shame because the bed was really comfortable. We would have given this hotel a 10 had it not been for the terrible pillows

Staff were welcoming and professing. The hotel and the room were spotless. The room was quiet despite being next to the laundry supply room and laundry. Quiet once the washing machine stopped. The bed was comfortable and the toilet and shower being separate was a bonus. Great view from the 20th floor. The included breakfast was local focussed and had a good range for most tastes. The location was brilliant with a bus stamp outside the door and across the road. This made travelling to and from the train station easy. The location was in easy walking distance to the Peace Park. There were many restaurants within easy walking distance as well.

Stayed in October 2024

a bit expensive for what it is

Good location, nice welcome drinks. Good size room.

Stayed in October 2024