Staff were too formal. Bit of a walk from nearest bus stop.

Onsens. View from Room. Complimentary Yukata.

Stayed in July 2025

Tricky Parking: The parking area is a bit far from the hotel, and accessing it via the narrow streets can be a bit challenging.

Authentic Japanese Experience: This is a truly traditional Japanese hotel (ryokan), offering a unique and immersive stay. Serene Location & Views: Nestled on a hill in a quiet neighborhood with narrow streets, it offers magnificent views. Beautiful Design: The hotel's design is both charming and inviting, making for a very pleasant atmosphere. Spacious Traditional Rooms: The Japanese-style rooms are exceptionally large, providing plenty of space to relax. Tasty Breakfast Box: Breakfast comes conveniently in a box with two delicious options to choose from. Good Local Dining: There are several excellent restaurants located nearby.

Stayed in May 2025

Big bath facilities, with a sauna Option for Breakfast to be served in the room

Stayed in May 2025

Onsen

Cleanliness

Stayed in April 2025

Spacious room with cosy bed and great views. Lovely onsen areas. Asamaonsen onsen is a lovely place, too.

Stayed in March 2025

Parking is 200 meter from the hotel. The water pressure in toilet flushing bowl is very low. We have to wait for 2 mins for the next flush.

Onsen is great. The view from the room is nice. The room is size is quite big.

Stayed in March 2025

Breakfast is kind of monotonous

Very conveniently located, friendly and hard working staff, excellent house-keeping, good onsen and quality service.

Stayed in February 2025

Loved this hotel - the room was huge, comfortable and had a great view. The onsen was also really nice. Plus, they offer a free shuttle bus to Matsumoto station in the morning.

Stayed in November 2024

We did not profit from the option of breakfast unfortunately. Understanding there are translation problems, we suggest making the need to order breakfast the previous day a priority.

Stayed in November 2024

The bedroom and bathroom have not been updated but functional

The public onsens are on the top floor with beautiful view. The staff were very helpful. One them guided us to the parking lot

Stayed in November 2024

The in room private bath is very small with no shampoo or condtioner. Nearby restsurants are very limited. Kadoya (soba and tempura) staff speak no english. But the ramen and fried chicken at Gattabozu were excellent snd the younger staff do speak english. Its a funky little place next to a gas station with quite a fresh water aquarium and turtle tanks inside.

Omoto is located on the outskirts of matsumoto. So it is in a “quieter” area than around the castle which is busy and rather rundown looking. But you will need a car or taxi to get there. It is an onsen hotel so expect to wash and bathe in the public (gender separated) bathing areas. Since the location is remote, the staff does go out of your way to help you find where to go.

Stayed in November 2024

The perfect hotel to unwind. Situated in a tranquil street overlooking the mountains, during fall it was such a pretty place to visit with the foliage. We visited after spending busy days in Tokyo, and the quieter area was very much welcomed. We stayed in a traditional room, which was very big, overlooking the mountains. The staff were very friendly and helpful. The breakfast was very tasty and the onsen was excellent. There are some lovely cafes in the neighbouring streets and only a 10 minute drive into Matsumoto. Highly recommend!

Stayed in November 2024

Clean and comfortable rooms Adorable mama-san delivering delicious breakfast!

Stayed in November 2024

Breakfast was a bit too little compare to the price they charged.

The bed is so comfy. The onsen facilities are good.

Stayed in November 2024

The space of our room was wonderful. Beautiful bedding and…..that view!!! The Onsen’s were beautifully equipped, clean and spacious. The private Onsen, a definite must. A pleasant surprise to have a shuttle bus available to the train station.

Stayed in October 2024

Really I would not have changed anything!

This was just an incredible experience! The view from our mountain view room was stunning, the room was huge and comfortable, the onsen facilities were lovely, and staff were incredibly polite and helpful. The breakfast was delicious and beautifully presented. The miso soup was the best we tasted anywhere. Being able to enjoy it in our room looking at a view of the mountains made a great start to the day. A shuttle bus was provided to Matsumoto station in the mornings, which made it easy to enjoy the town as well. There are several local eating options and a map provided by the hotel. Not all are open every day, so if there is something you specifically want to try, you may want to eat further afield or plan ahead.

Stayed in September 2024

Just that there aren't always many restaurants around the area. We stayed over a weekday and most of them were closed. I would also have loved to be able to buy the Yukata in the hotel shop :)

Very nice Onsen hotel close to the mountains with perfect view of the city from our room. Very lovely Japanese room with tatami but real beds (for my friend a must), quite big as well, with TV (with English NHK World). I loved the onsen, it was beautiful, clean, hot and so relaxing with a great view. The staff was very nice as usual, and we had a shuttle service in the morning back to the station. The breakfast box was great, I loved not having to leave the room, but eat in peace and quiet. We choose the Japanese bento box, which was delicious!

Stayed in May 2024

nothing

the onsen with a view is fantastic

Stayed in April 2024

Nice hotel and very clean and tidy and nice style, as some wrote a bit older but still very nice. The private onsen is renovated and was very nice aswell as the public onsen. The service was very nice and you could choose between two breakfasts and if this would be sent to your room or be eaten in the dining area. Prebookable free shuttle to the train station, which was very convenient to use. The hotel is in the outskirts of Matsumoto and just next to a forest and small mountain for those who like to take a run or hike there. Cute shop and bakery located nearby as some nice restaurants.

Stayed in March 2024

Lovely onsen

Stayed in January 2024

Is far from town and not convenient

There have private onsen

Stayed in August 2023

difficult to reach via public transport.

the room was spacious and the view was amazing!

Stayed in May 2023

Air conditioner only heated the room - if it got too hot then we just had to open the windows. We also got a little allergic when sleeping in the bed. Shower products were missing from our room so we had to request them from the front desk- and it’s in these small little packets which isn’t ideal.

It was very stylish and nice, it did not seem dated at all despite still using keys instead of keycards. Staff were also very helpful.

Stayed in February 2023

Very friendly staff, comfortable room and good facilities

Stayed in November 2022