Great location. Rooms are small, but have everything you need. The price point is perfect. The breakfast buffet was excellent. I would definitely recommend this hotel chain in Japan.

Stayed in April 2025

The only thing preventing this hotel from being a true 4 star hotel is a bar and a restaurant, and I could have used two more pillows.

Stayed in April 2025

Very well located. Loved the breakfast, delicious!

Stayed in February 2025

Nothing.

The hotel is easy to access for the Shizuoka Marathon. It is about 1KM from the starting point. Breakfast and the big bath are also not bad.

Stayed in March 2025

We loved everything

It was welcoming, clean, authentic Japanese breakfast and ideal situation

Stayed in March 2025

Excellent accommodation, staff very friendly and helpful. The walk was a bit further away from train station than anticipated but not too far to be a problem. Good location for getting around the local area. Loved the breakfast especially and the rooms were comfortable, clean and quiet. We had a great stay with our family.

Stayed in November 2024

One of our rooms was a little smaller and less comfortable.

Breakfast was excellent. Good choices, well prepared, abundant. The location is very good: within walking distance of the train station and the commercial area with a number of stores and many restaurants.

Stayed in November 2024

This is not a complaint, but a suggestion. I did not see a note explaining the proper way to use the "cold box." It was not clear, but it seemed as if ice should be put on one side and food on the other. Could you add a note to the "ice box" explaining how to use it? I`ve never seen one of them before.

I had a single room that was efficiently laid out. I appreciated the fan in the bathroom. The soap, shampoo, and conditioner were effective, easy to rinse off, and without a cloying, heavy perfume. The "cold box" appeared to need ice on one side and food on the other side. The pillows were comfortable. The staff were great at finding the perfect location for my room. I smoke and asked to be situated near a smoking "booth" - a small room with good airflow, ashtrays, and closed off so the smoke doesn`t get into the hallway. They put me across the hall from one of these rooms. All rooms are non-smoking, so I was glad to have convenient access to one of these special rooms. They are located on several floors. While smoking is frowned upon by most people, it is nice to know that smokers have a place to go and the smoke will not bother anyone else. Although I can speak a little Japanese, they quickly located a bilingual staff member to make communication easy. He even offered me his personal phone number in case of problems after he left (I thanked him but didn`t take it, as I think people should not be expected to work outside of their planned schedule). The rest of the staff used translation apps. The breakfast was incredible. It was a buffet with a wide range of food: I had salad, yogurt, dessert, bacon, eggs, miso soup, rice, curry, steamed dumplings, salmon, mackerel, fruit salad, and a variety of casseroles. The pork/tomato sauce/cheese casserole was especially tasty. This is only what I sampled - I avoid carbs and there were several containers with bread and similar items. Both times I had breakfast, I didn`t feel hungry again until dinnertime. I needed business documents completed and chose to do this at a quiet time the night before I left rather than at checkout time when the staff would be busy. They were surprised but completed the special forms at my request. The staff were cheerful and helpful.

Stayed in November 2024

The onsen is a plus for me and I like that they give you free breakfast.

Stayed in November 2024

Small room

Breakfast very good

Stayed in November 2024

NA

10 minute walk from train station, but needed google maps for quickest route which was a bit of the main track.

Stayed in October 2024

Estadía cómoda. Bo almorzo.

Stayed in October 2024

The onsen facilities were exceptional - very clean, well maintained and comfortable. Access was secure making for a highly relaxing experience. There was a great variety of dishes available at the breakfast buffet and complimentary drinks throughout the day in the pleasant reception area was much appreciated. The overall decor was understated and elegant.

Stayed in September 2024

They didn’t provide patches to cover the tattoo in order to enter the sauna.

Nice location and good views, the hotel looks very new and it is very comfortable

Stayed in September 2024

Onsen bath area was a bit small.

Convenient location, clean rooms and great breakfast!

Stayed in July 2024

A 12pm checkout instead of 11 would really be the icing on the cake, but generally, I have no complaints.

Exceptional value for money. Check in process was swift and easy. They have many leaflets with details in English about anyttyoj may need to ask about. The free curry and drinks at dinner were very tasty and although I missed the breakfast so can't comment on the quality, r is also included for free. So that's dinner and breakfast for free, as well as an onsen and laundry facilities on the top floor. Really can't fault it. It's probably the best budget hotel I've ever stayed at. Top Marks! If you're in Shizuoka, it would be silly not to stay here.

Stayed in June 2024

the hotel is clean and comfortable, the staff is very helpful, the breakfast is delicious, in front of the hotel there is a minimarket

Stayed in May 2024

Reception when it comes to English language skills not helpful

The breakfast choice was fantastic and the onsen facilities were great

Stayed in May 2024

Location, it’s a bit of walk from the JR station

New, clean and comfortable room with good amenities and Onsen is a plus

Stayed in May 2024

Nothing

Clean and according to the facilities and the breakfast, I will recommend friends or family to stay in this hotel if they go to Shizuoka.

Stayed in May 2024

None

Exceptional breakfast compare with the price . We stay here just for 2 nights but the breakfast were different and delicious. Plenty to choose .

Stayed in May 2024

Nothing really. Some may say mattress was a little too firm.

Close to station. Excellent buffet breakfast. Good bathing on 14th floor. Room layout was good. Maybe a little squashed for two. Good room for one. Plenty of water in shower as with most Japanese hotels. Staff very attentive.

Stayed in May 2024

Hot bath temperature was not hot enough.

Breakfast buffet was excellent!

Stayed in May 2024

Dust behind TV (connected HDMI of own device and noticed that dusting is needed; usually would not notice but still, small area of improvement). Cleaning staff was very friendly though. Bed light too bright, because from above, shining brightly from ceiling.

Convenient location, onsen / sento, breakfast buffet

Stayed in April 2024