321-1662 Tochigi, Nikko, Yumoto 2549-5, Japan
#47 of 88 hotels in Nikko
Guests' ChoiceBased on 75 hotel reviews
7.5Cleanliness
7.5
Comfort
7.7
Location
8.3
Facilities
6.8
Staff
8.9
Value for money
7.4
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 2 September 2025
Kim
AustraliaFirst time got to experience the milk onsen, was nice. Facilities dated but it was the biggest room we had for stay, and the food was great. We saw deer out the window and monkeys on the way to the area. Staff made so much effort to communicate with us
Stayed in August 2025
Reviewed: 23 May 2025
Holly
United KingdomI did not order breakfast or dinner, which was expensive and a bit fancy. Unfortunately, there are no other options for dining in the area. Overall, overpriced (with a 'hidden onsen tax'), and rooms are too large for what you need if you're a solo traveller. Would have liked details on how to arrange private onsen access.
Staff were very pleasant, the room was comfortable and the location was beautiful and peaceful.
Stayed in May 2025
Reviewed: 19 May 2025
Stephan
New ZealandBooking.com states the restaurant is open, while it is, you need to reserve dinner in advance. When I arrived at 5pm, the only dinner I could get was from the hotel convenience store and its microwave. I would have been great to know this in advance, as there were no other restaurants around. Also, everything in the hotel is quite dated, the pictures provided seem quite old in comparison.
It’s in a great location and has a nice onsen. Breakfast was great.
Stayed in May 2025
Reviewed: 3 January 2025
Emijaneb
CanadaProperty was definitely dated - could use some updates for furniture & room designs/decor. Wish they had a kotatsu in the room!
Staff were very friendly, shuttle bus option was excellent, lobby was comfy with a fire and lots of seating, restaurant and staff were excellent - we had a male server that spoke really good English who we really enjoyed for dinner & breakfast, private onsen was great, yukata & slippers provided were great.
Stayed in December 2024
Reviewed: 15 December 2024
Andrew
United StatesDinner was good but kind of expensive
Professional and courteous staff . Price reasonable. Nice onsen.
Stayed in November 2024
Reviewed: 9 December 2024
Debra
United StatesThe staff, meals and location were excellent! The hotel has a beautiful onsen and retains the traditional ryokan level of service. Easy walking distance to Yunoko Lake. Definitely want to return!
Stayed in November 2024
Reviewed: 30 November 2024
Hung
United StatesFood was okay. We were not impressed.
Stayed in November 2024
Reviewed: 17 November 2024
Aurélie
BelgiumRooms are getting old
Meal was delicious, beds were comfortable, room was huge, staff was very nice, and onsen were great. You can book a private onsen for an extra fee, totally worth it!
Stayed in November 2024
Reviewed: 15 November 2024
Odile
CanadaThe hotel had a tiered look It was as if you were thrown back in the 60th or 70 th
The location and the onzen with a natural hot spring was very relaxing The fact that we got picked up and brought back was great. The meal was delicious but very expensive Book the room with meals included The room was very spacious
Stayed in November 2024
Reviewed: 13 November 2024
Katherine
JapanOur room got very warm at night and we couldn’t figure out how to adjust or control the temp since there was no ceiling unit.
The location was beautiful and the staff were wonderful. In fact, the staff at this hotel was our favorite part about this property. They were so friendly and helpful and made us feel welcome.
Stayed in November 2024
Reviewed: 31 October 2024
Amir
IsraelLocated a few minutes,by foot, from the bus stop. Great onsen, the opaque white water were great to my sore muscles after climbing mount Nantai. Staff were very friendly and helpful. Amazing dinner and breakfast. Has this ryokan seen some years? Yes, but this only serves to give it a rustic character and inviting atmosphere.
Stayed in October 2024
Reviewed: 21 September 2024
Hanna
DenmarkVery very old rooms, no aircon
Onsen, location, service and food
Stayed in September 2024
Reviewed: 6 June 2024
Mr
ThailandLittle old
Onsen is good
Stayed in May 2024
Reviewed: 2 December 2023
Jannis
JapanSome of the facilities are old and show wear.
Excellent and diverse Japanese breakfast and dinner for a good price. The staff is very friendly and supportive. Very good location in walking distance to Senjougahara and Mt. Shirane.
Stayed in September 2023
Reviewed: 28 November 2023
Laura
United KingdomHotel was a bit outdated and tatty and in need of repair, renovation.
Wonderful location with beautiful magical setting. Very good value and quality food and special presentation. The hotel staff were very attentive and kind, nothing was too much trouble making it a great overall experience. Loved the very Authentic hot spring and cozy open fire :)
Stayed in November 2023
Reviewed: 1 November 2023
Ashlee
ThailandSome parts are nit clean
More cleaning needed
Stayed in October 2023
Reviewed: 30 October 2023
Damiano
ItalyEnglish isn't widely spoken
Nice outdoor onsen
Stayed in October 2023
Reviewed: 23 October 2023
Stephane
JapanHotel a bit old
The dinner and the breakfast were really good Excellent service and kind staff
Stayed in October 2023
Reviewed: 22 October 2023
Gento55
JapanA bit old
Good food and Onsen
Stayed in October 2023
Reviewed: 16 October 2023
Paanu
ThailandNo air conditioning No bottle of water provided
The dinner was superb, kaiseiki style Excellence onsen both indoor and outdoor Very large room with tatami area Good vibes
Stayed in September 2023
Reviewed: 30 September 2023
Jq
SingaporeThe building needs updating
Good dinner and breakfast.
Stayed in September 2023
Reviewed: 20 September 2023
Reuben
JapanWe chose not to eat there because the course menu was focused on beef, and we are not big meat eaters, so some other options might be nice.
The location was beautiful, and the walk around the lake and down to the waterfall absolutely stunning. I also enjoyed the natural onsen, which was quite hot! Staff were friendly.
Stayed in September 2023
Reviewed: 27 August 2023
Alberto
ItalyDinner was one of the best we had in our stay. Rotenburo good for the location but a bit small.
Stayed in August 2023
Reviewed: 21 August 2023
Junri
ThailandSmell of the food in the staircase in the property
Near the lake Dinner Nice for hiking area
Stayed in August 2023
Showing 1 – 25
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