Reviews of Nozawa Onsen Utopia 2 stars

We loved this property, it was clean, cosy, the perfect location and the beds were like CLOUDS. The view from the window on the third floor was absolutely beautiful. The host is an angel and extremely accommodating - she helped us organise our large suitcases to be delivered to Tokyo through Yamato Transport FROM the accommodation. The in-house onsen is a daily luxury and the perfect way to end a big day snowboarding. They also have a washing machine and dry room for all your clothes and snowboarding gear - laundry detergent supplied

Nothing to be honest.

Loved everything! The lady who runs the place was so helpful with any questions and recommendations Our room on the 3rd floor had amazing views and super comfortable beds perfect location 6min to lift and 2 min to center of town

Loved this place ! Will be back here if I come back to Nozawa. My room and bedding was lovely. Excellent service and really nice owner. Perfect location only 7 minutes away from the gondola and 1 minute away from the main street and best coffee shop in town. Advice for the hotel: Adding Yukatas and comfy slippers in the rooms would add a great touch.

Important to note : « Shared showers » are in the same room as the on-site Onsen. You do not get a private shower stall and many guests can share the room at once.

Private toilets would be an improvement.

breakfast and location

onsen could use renovation

Lovely staff, comfortable beds, close to town and slopes.

No elevator which made walking up 3 flights of stairs with a toddler challenging.

So close to everything, very clean

No private shower facilities with our room, only shared bath room

Stayed in a beautiful and spacious traditional style room. Beds were comfortable and shared bathing facilities were great all around. Lots of Onsens around and a good ski room for storing equipment. You get a nice discount on the delicious waffles next door if you want to have breakfast out.

Staff’s English is limited but they are very friendly and helpful. So it didn’t really matter.

Location

No

Exceptional value for money. The service was so genuine

Wonderful family-run lodging just a few minutes walk from the Chuo Bus Terminal, Nagasaka Gondola, and Yu Road! Stayed 5 nights in a loft room on the third floor, which was simple but spacious. There are shared sinks, toilets, and a fridge on each floor, as well as a communal bath on the main level. The shared facilities are always clean and not too busy. Breakfast is served on request and both Japanese/Western options were delicious! Kaori-san also gave lots of recommendations for places to eat and onsen to visit in the village.

Perfect location with close access to ski hills, onsens, and restaurants. Really helpful and wonderful staff

Nothing!

Friendly, hard-working staff. Helped me ship my skis, took care of them when I sent them over. Really enjoyed the tatami room. On site onsen, small but comparable in size to many public onsen.

Nothing. It wasn’t cheap but the price was fair given the experience. When going to Nozawa Onsen in general expect a ryokan experience. The only showers are in the onsen in bathrooms which, while outstandingly clean and sufficiently numerous, are shared

Good location and nice clean and spacious room. Very welcoming family run place with a nice lounge area they boasts a bar and fire place. The onsen is great after a long day in the snow!