It was very dark, kind of creepy. We were on the 3rd or 4th floor. I do not recall. There was no shower in our room so I had to come down and wash up where the onsen is kept. It was very dimly lit and honestly, walking up the stairs in the dark, creeped me out. There was no AC either, only fans.

I liked the location, the onsen and the staff.

Stayed in June 2025

It is quite a lot of walk from the station and while you can probably use some buses they run only so often. The rooms were clean but generally the premises would probably benefit from more cleaning. The default onsen temperature is extra high and it is hard to stay there, you however have an option of diluting with cold water but it takes a lot of water to cool this down. The town itself is a bit sleepy.

While the hotel is dated, the stay was above my expectations of the budget price. You have onsen in the hotel but it can be extra hot. Very convenient location of you want to go see monkeys next day.

Stayed in May 2025

Additional fees for towels, parking, etc. ¥1000 yen to park at the hostel, or ¥500 to park about 10-15 min walk away.

Located at the north end of Shibu Onsen and only about a 15 min drive to Shiga Kogen, this was the perfect location for our ski trip.

Stayed in March 2025

You do not get access to the rest of the onsens in the town if you stay here. The woman's onsen in comparison to the men's is awful. Barely any room. It was like a small hole you could barely fit a few people (according to my gf). She was really upset about the quality of it and that she couldn't use the other ones in the area. It seemed like it was built as an after thought and was not a good place to relax after a long day. In comparison the mens indoor onsen was large and the outdoor one had nice landscaping. The room was also not ready when I arrived and had to wait until they cleaned it. Arrived a few hours after check in. Food options are slim at night. Make sure you bring cash as many restaurants don't take card and the single ATM in town is closed at night.

The location is nice. The men's onsen is really nice. The lady in the front is pleasant. The room was also nice and roomy.

Stayed in February 2025

Communal kitchen area could be cleaned, was a bit dirty and needs more utensils; mugs, cutlery, bowls etc. If you stay here you cannot access the 9 special onsens, you need to stay at a local ryokan. You need to rent towels, or bring your own. No ski drying area so we just dried stuff in the bedroom. A few power cuts whilst we were here but the staff were helpful in trying to get it fixed.

Location was great, in proximity to the snow monkeys and the bus stop to shiga kogen. Very large bedroom with toilet. Enjoyed the onsen in the hostel, there is an inside one and an outside one each for men and women. Washing machine available which was really handy. More bedding provided if needed.

Stayed in February 2025

Whole property including our room was worn out, dimly lit, dusty and cold. Power outlets seemed a bit dodgy - some hanging out of the wall etc. Room heating was a kerosene heater but no guidance was provided about safe ventilation (thankfully we’d encountered these before). Staff often weren’t at reception e.g. we arrived just before 4pm to check in and nobody turned up until ~4.15pm, nor was anyone around one morning when our heater ran out of gas. Would recommend having a car if staying here - buses were infrequent and unreliable / sometimes didn’t turn up. Walking is ~30 mins to main town area in one direction, and same to Snow Monkeys in the opposite direction - which isn’t ideal in slippery -5 degree weather!

Room was spacious and had a private toilet. Shared kitchen, laundry, Wifi and showers/onsen were great, and we were able to leave our luggage before check in and after check out. We also loved the kotatsu - a must have in the winter! Great value for money. Location great for bus routes to Shiga Kogen, Snow Monkeys and Yudanaka Station. There was a small superette a few doors down, and a few small family restaurants nearby too.

Stayed in December 2024

The property is kind of dirty, could be cleaner for sure. Although the bath area was clean. My room had some dead bugs which made me uncomfortable. You can really hear other people talking in your room.

The hostel is traditional ryokan which I really liked, it has separate indoor onsen and small outdoor bath. The owner is very friendly. I’m a remote worker and internet worked really well. Close walk or a bus ride to both Monkey Park and the station.

Stayed in October 2024

It is old and very used, but it was clean.

Our room was big and with a private toilet, which was nice.

Stayed in October 2024

the extra fees for EVERYTHING. It just makes more sense to include the parking fee into the price.

Honestly- I don’t know why this place gets such bad reviews! I stayed here one night and I had a very pleasant stay! I liked my room a lot, it was comfortable spacious and clean and I thought that the owners were very pleasant as well! The room I stayed in was with a shared bathroom. I though the bathroom was clean and I also stashed some food in the refrigerator and that was very clean as well! Of course the building is quite old so overall the place could use a little TLC. But it’s in a great location! The town is cute and quiet, with several onsens, temples and cute shops. But I do agree with every one else akin regards to the extra charges- especially the parking.

Stayed in September 2024

It was cold The pillows Only bathroom is on the first floor

The onsen

Stayed in January 2024

Lovely town, helpful staff

Stayed in January 2024

The onsen bath wasn’t clean as it had a cluster of hair that was dried up on the wall. The communal kitchen could have been tidier. Weren’t aware of the parking fee we had to pay to park at the hotel on the weekend.

Size of the room was decent and it was nice to have your own toilet and sink. Having an onsen in the hostel was handy too.

Stayed in January 2024

One of the rooms that I rented, did not have hot water at all. I had no reason to complain about it because I would go over to the other one when it was required.

This is a great place to stay if you want to save money to spend on other things in your vacation! The rooms were very nice compared to what you pay for, which should not be overlooked.

Stayed in January 2024

It's too old and smell. They must to upgrade this. The toilet have the trouble

Have the osen and it's clean. We can take the bus go anywhere easily.

Stayed in January 2024

The rooms are really cold in winter, parking is a hassle

Great location, nice in-house onsen

Stayed in December 2023

Onsen not hot enough.

Very big room. vintage atmosphere.

Stayed in November 2023

Not possible to pay with card. The onsen for women is ok but the outside one is very small

It was a traditional Japanese room with private toilet. I liked it.

Stayed in October 2023

1. Futons and quilts were dusty, causing discomfort for my allergic daughter and me. We left the stay with allergic sneezing and fever. 2. There was an additional onsen tax that we had to pay at check-in. This was never mentioned during booking. 3. One of the rooms didn't have a washlet, and both rooms lacked a hot water supply. During the cold season, it was quite troublesome, especially with younger kids. 4. We booked rooms for two families and expected two equally sized rooms. However, one room was larger, and the other was smaller, accommodating only two. As a result, each family couldn't sleep in the same room.

It was on a prime spot accessible to anyone visiting the place first time.

Stayed in October 2023

Bad smell from toilet, far from conbini.

Beautiful surroundings and a comfortable onsen.

Stayed in August 2023

The toilets were two floors down and away from our room.

Great location, very welcoming and accommodating staff. Clean and spacious room. Lovely view!

Stayed in July 2023

it wasn’t clean

onsen

Stayed in March 2023

The bedrolls and pillows could be more comfortable. The only available showers were in the basement where the onsen is. Some rooms dont have attached toilets, so again in the basement. It was very cold.

The onsen was very pleasant and the price cant be beat. They provide heaters because the insulation isnt great.

Stayed in February 2023

There was insufficient sheets and pillow cases and it was difficult to find a staff member. When I finally found someone they were very lovely.

Onsen

Stayed in March 2023

It was incredibly dirty! The walls are peeling off and they just cover them with pretty wallpaper. The bathroom in the room was absolutely disgusting. The lady at the reception didn't know absolutely anything about the city (bus routes, places to go...)

The room was very wide; onsen was pleasant (and they accept tattoos). It's very cheap and the location was great, just in the middle of the town.

Stayed in March 2023