Reviews of HOTEL NOIR Kagoshima Chuo Station 3 stars
890-0053 Kagoshima, Kagoshima, 24-16 Chuo-machi, Japan
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewclean, fast check in (there's a check in machine available), cute robo doggies, and quiet. Great location too --near the station, multiple convenience stores, restaurants and bars. 10/10 would recommend and will stay again.
n/a
We are most grateful for your recent stay with us. It was a great pleasure for all our staff to see that you were satisfied with the smooth check-in process via our automated kiosk, the interaction with our robot dogs Noil-kun and Riri-chan, and the tranquil surroundings. We are also deeply appreciative of your kind words describing our location, with its station, convenience stores, and restaurants all within walking distance, as ‘excellent’. Your high rating of ‘10/10 and highly recommended’ is the greatest encouragement to us. We shall strive even harder to ensure your future stays are comfortable and pleasant. We sincerely look forward to welcoming you back.
We are most grateful for your recent stay with us. It was a great pleasure for all our staff to see that you were satisfied with the smooth check-in process via our automated kiosk, the interaction with our robot dogs Noil-kun and Riri-chan… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat location - 400m from Station. Entrance in a shopping arcade. New hotel with friendly electronic dogs at the lift entrance.
All good.
Thank you very much for staying with us. We are pleased that you appreciated our location, with its access from the station and at the entrance to a shopping arcade. We are pleased that you took an interest in our facilities and new services, as well as our electronic dog, named Noil, who stands in front of the elevator. All of our staff would be delighted if your trip was comfortable and left you with fond memories. We look forward to welcoming you back to our hotel.
Thank you very much for staying with us. We are pleased that you appreciated our location, with its access from the station and at the entrance to a shopping arcade. We are pleased that you took an interest in our facilities and new service… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewClean and new, room we stayed for 2 pax is big to house 2 huge luggages still have space to walk
Thank you very much for staying at our hotel. We are delighted that you were satisfied with the convenience of self check-in and the spaciousness and cleanliness of your room. We are especially pleased that we were able to provide you with a spacious room even with your large luggage during your stay as a couple. We will continue to strive to improve our services and maintain our facilities to ensure your comfort during your stay. We hope you will choose to stay with us again when you visit Kagoshima in the future. We sincerely look forward to welcoming you back.
Thank you very much for staying at our hotel. We are delighted that you were satisfied with the convenience of self check-in and the spaciousness and cleanliness of your room. We are especially pleased that we were able to provide you w… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewVery modern with plenty of space in the room
Nothing
Thank you very much for staying at our hotel. All of our staff were very pleased to read that you found the experience "very good" and that you praised the spaciousness and modern design of the room. We will continue to strive to provide our guests with a comfortable space and service. We hope you will use our hotel again when you visit Kagoshima. All of our staff look forward to welcoming you back.
Thank you very much for staying at our hotel. All of our staff were very pleased to read that you found the experience "very good" and that you praised the spaciousness and modern design of the room. We will continue to strive to … Show more
Reviewed: 16 June 2025 · Stayed in March 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewIt is so cheap, and really good at cleanliness, facilities and location. I loved it
Thank you very much for staying at our hotel. We are delighted to hear that you enjoyed your stay. We are encouraged by the fact that our guests were able to enjoy a comfortable stay thanks to the cleanliness, facilities, and location of our hotel. We will continue to strive to provide even better service, and we look forward to welcoming you back again.
Thank you very much for staying at our hotel. We are delighted to hear that you enjoyed your stay. We are encouraged by the fact that our guests were able to enjoy a comfortable stay thanks to the cleanliness, facilities, and location of ou… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewI stay for four days and wish to change error in booking, no help
customer service
Thank you for using our hotel. We apologize for any inconvenience caused with the reservation process. After checking your reservation details, we found that your stay was booked separately for each night, and that the confusion was caused by the reconciliation of on-site payment and advance payment. In addition, based on the cancellation policy, a 50% cancellation fee will be charged for cancellations made the day before your stay. We have explained this directly to the person in charge at Booking.com. There will be no duplicate payments other than the cancellation fee. If you have any further questions, please feel free to contact us. We will do our best to respond in a way that satisfies you, so we appreciate your cooperation. We look forward to seeing you again.
Thank you for using our hotel. We apologize for any inconvenience caused with the reservation process. After checking your reservation details, we found that your stay was booked separately for each night, and that the confusion was caused … Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewHotel Noir is a lovely boutique hotel, very close to Kagoshima Station and inside a shopping mall. Make sure you take the exit towards the bus stands to locate it quickly. There are drinks machines just a couple of meters from the hotel and lots of restaurant choices. Staff were friendly, helpful and polite. Enjoyed the layout of the room and size of bed and the lighting features. I would be very happy to rebook this hotel again as it's easy to get to different locations from there.
Thank you very much for choosing our hotel. We are delighted to hear that you were satisfied with our location, facilities, room layout and lighting. Your pleasant stay is an encouragement to us. We would also like to thank you for your compliments regarding our staff. We are very pleased to hear that you are considering making a reservation for your next visit. We look forward to making your stay in Kagoshima even more wonderful. All of our staff look forward to welcoming you soon.
Thank you very much for choosing our hotel. We are delighted to hear that you were satisfied with our location, facilities, room layout and lighting. Your pleasant stay is an encouragement to us. We would also like to thank you for your com… Show more
Reviewed: 21 May 2025 · Stayed in April 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe location and cosy hotel
Thank you very much for choosing our hotel. We are delighted to hear that you were satisfied with our location and comfort. It is our greatest pleasure to ensure that you have a pleasant stay with us. We look forward to welcoming you next time.
Thank you very much for choosing our hotel. We are delighted to hear that you were satisfied with our location and comfort. It is our greatest pleasure to ensure that you have a pleasant stay with us. We look forward to welcoming you next t… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in March 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewThin walls
Thank you very much for choosing our hotel. We are delighted to hear your compliments on the cleanliness, convenience of the location and the staff. We apologise for any inconvenience caused by the thickness of the walls. We will look into areas where we can improve and strive to improve our services to make your stay more comfortable. We hope that you will have the opportunity to stay with us again. Our staff look forward to serving you again.
Thank you very much for choosing our hotel. We are delighted to hear your compliments on the cleanliness, convenience of the location and the staff. We apologise for any inconvenience caused by the thickness of the walls. We will look into … Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewHotel is in great location, really close to the metro so you can get to down town easily. There are also restaurants and cafes right out side the street. They lend me an unmbrella when it raind and was very helpfull and generus. The room quality is 10/10, and really liked it. For the price, location and quallity of room, this hotel is totally recommanded!
The parking of the hotel is the other side of the street, so if you come navigating with Google maps, go to the other side of the street (As the street of the hotel is no-entry for cars)
Thank you for using our hotel. We are also very pleased to receive your kind words. All of our staff are very honored to hear that you were pleased with our location, convenient access, and the comfort of our room. We hope that the umbrella rental service was helpful and that it made your stay at our hotel a little more comfortable. We also thank you for your valuable feedback regarding the parking information. We will continue to strive to provide clearer information in the future. It is our greatest pleasure to be able to support our customers in enjoying their stay. We look forward to welcoming you back to our hotel.
Thank you for using our hotel. We are also very pleased to receive your kind words. All of our staff are very honored to hear that you were pleased with our location, convenient access, and the comfort of our room. We hope that the umbrella… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewGreat location by the train station. The Malloy was in was lively with good restaurants right out the door.
Thank you for using our hotel. We are very pleased to hear that you enjoyed our location and the surrounding environment. We are located in a lively area with a wide variety of dining options, and we hope that you enjoyed your stay. All of our staff will continue to provide our sincere service to ensure that our guests have a comfortable stay. We look forward to welcoming you back.
Thank you for using our hotel. We are very pleased to hear that you enjoyed our location and the surrounding environment. We are located in a lively area with a wide variety of dining options, and we hope that you enjoyed your stay. All of … Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReally nice location at an unbeatable price! Some extra amenities such as ironing boards etc can be borrowed as needed. Newly built
Thank you very much for choosing our hotel. ‘Great location, great price!’ We are delighted to hear that you enjoyed your stay with us. We are also relieved to hear that you found our new facilities and the amenities available for hire, such as an ironing board, useful. We are encouraged by your kind words and will continue to strive to provide you with even better service and facilities in the future. We would be delighted if you could use our hotel again next time. All of our staff look forward to serving you.
Thank you very much for choosing our hotel. ‘Great location, great price!’ We are delighted to hear that you enjoyed your stay with us. We are also relieved to hear that you found our new facilities and the amenities available for hire, suc… Show more
Reviewed: 26 April 2025 · Stayed in March 2025
Verified review