The floor of the room kinda a bit dirty, the air conditioner filter was so dirty too, but they cleaned it after I requested.

The view of mount Fuji, the cold water felt so good since it was summer. The bathtub so clean

Stayed in August 2025

Not very high grade hotel but everything you need is there, especially Fuji mountain just in right out of your window.

Stayed in August 2025

Wifi was not working well. Only problem except all the others.

The sink in the main room was so helpful for people like us who have a child. Breakfast was so good. The outside view from the window was also amazing

Stayed in August 2025

This place clearly reflects a strict, disciplined Japanese culture. If you arrive by 2:59.999 pm they wont allow you to start checking in until is 3:00 pm. You must take your shoes off, which is normal and wear disposable slippers. You can’t walk on dirt areas with the slippers and don’t even intent to walk with your shoes into the carpets. There’s a clear line limiting area for shows and slippers and lockers with key + coin to store your shoes. Buffet breakfast was abundant and ok.

Stayed in July 2025

It was difficult to regulate a good temperature for the room.

I liked the view to mount Fuji. The location was convinient for us. The room was spacious enough. The breakfast was a pleasant surprise.

Stayed in June 2025

Although on the main street, the hotel is a bit far from public transportation. There are bus stops, but nothing in English. We took a cab from the Shinkansen station to the hotel. Once the room key is taken out, all power is shut off in the room, leaving it like a sauna when you return... we didn't get to see Mt. Fuji due to the weather, so check which month's are best for viewing.

The luggage wheels need to be cleaned at arrival and shoes put in lockers. There was a water dispenser and vending machines (beer, Cup Noodles) in the back. Amenities avaliable at the lobby and Japanese/western breakfast was very good! Staff was helpful and rooms were very clean. Many supermarkets within walking distance. Room faced Mt. Fuji (although it was cloudy).

Stayed in July 2025

There was quite the walk to the nearest stations and busses. Around 15-20 minutes, which isn't bad, but not ideal.

I thoroughly enjoyed my stay. The room was nice and clean. Very big compared to a lot of business hotels. More than enough space for luggage, and even a desk. The breakfast was nice. The staff was very nice and spoke English very well. There is a bus stop right outside of the hotel that goes to Fuji Station, which is very convenient.

Stayed in July 2025

Clean well presented room. Great breakfast included. Friendly helpful staff.

Stayed in July 2025

Unclean pillow case on arrival, but very apologetic. Confusing and annoyance from misworded instructions in the hotel guide in the room, that have been updated since. Almost denied entry to my room for cleaning as one guide said "stays over two nights, inform them you don't need cleaning" the more up to date one says "two nights or more" and was not provided as check-in.

The view from the Fuji side, staring right at the mountain

Stayed in June 2025

You have to spend some time at arrival cleaning the wheels of each bag before going to the room.

Good room size. Nice beds

Stayed in June 2025

Not exactly near train stations.

Stayed in June 2025

Even though it's non-smoking, the room smelled a bit of cigarettes. Vending machines & water spot occasionally out of use. Curtains didn't really block the light.

Cheap. Clean. Vending machines. OK breakfast. Amazing view to Mount Fuji.

Stayed in June 2025

The view was AMAZING on the Mt Fuji ! The breakfast was great too. Very calm and peaceful.

Stayed in April 2025

I dont really understand the problem to take some warm water from the breakfast venue to my own water bottle. I used a cup to carry the water and pour into my bottle because I need warm water. But I seemed to be scolded by a lady working at that venue to stop. I don’t understand Japanese, but her gesture was telling me to stop. If there is a water dispenser, but customers are not allowed to use it, then it would be quite unreasonable. It would be nice to have a sign in English to let customers know the rules. I’m happy to follow honestly.

The location is not hard to find and very easy to get to by bus (10min). I like the idea that we need to take off our shoes and wipe the wheels of our luggage before getting into the main area. It feels comfortable not to wear shoes everywhere. Nearby is a 24-hr supermarket which is very convenient if you are hungry late at night.

Stayed in May 2025

Hotel is very clean. Shoes have to be left in lockers in lobby and suitcase wheels are to be wiped before entering. More effort but result in a clean environment for all.

Stayed in May 2025

It was quite a basic hotel with basic amenities. There was a fridge in each room but the microwave was on the bottom floor, and there was a vending machine again on the bottom floor.

The hotel was perfect for what we needed. We wanted a quiet evening away from the cities between Tokyo and Nagoya, and we also wanted a chance to see Fuji in all of it's glory. It was a 45 minute walk from Shin-Fuji station which gave you stunning views of the mountain as you walked towards it. It was 2 minutes from a local supermarket, and 10 minutes from the town centre that had plenty of bars and restaurants for food and drink. The hotel staff were incredibly friendly and accommodating and there were documents in both Japanese and English that explained any information we needed. There were decent amenities, and this was exactly what we wanted from the hotel.

Stayed in April 2025

You have to take off your shoes every time when you enter the hotel. Bathroom sink is not in the bathroom and bot in the toilet, but in the room.

Stayed in May 2025

N/A

Best view,nice rooms,breakfast was very good, staff so cheerful.

Stayed in May 2025

A few things: Leaving shoes in a locker with a key was a hassle every time you had to go out. The cleaning of the suitcase wheels was excessive. Compared to other 3-star hotels in Japan, the breakfast is poor and the check-out time is relatively early.

The view of Fuji was wonderful.

Stayed in April 2025

This was our fault, but it was so far away from Mount Fuji, we got a bus to Mount Fuji which took over 2 hours.

Overall nice place to stay!

Stayed in April 2025

I wish the staff in the hotel industry spoke some English. Even ten minutes a day of learning English can be very useful to deal with guests comfortably

Stayed in March 2025

The camera facing the Fuji are beautiful but those behind (like us) they don't have a very nice view. The view with lights is nice at night

The receptionists were very very helpful! I spent several times asking them questions about travel routes and they did the utmost. They were very kind and supportive

Stayed in April 2025

Food was just OK, again nothing to note. Coffee was just OK, no choice of what kind of coffee you might prefer.

Room was fine, nothing special. The view of Mount Fuji from the window was spectacular.

Stayed in April 2025

The staff were friendly and very helpful. We loved that our window faced Mt Fuji. We actually saw Mt Fuji the day we left. The clouds lifted and it was a breathtaking sight. The breakfast buffet was delicious and had quite an assortment of Japanese foods as well as coffee, teas, and juices. We throughly enjoyed our two night stay.

Stayed in April 2025