The accommodation was excellent, and the location was amazing — right in the historic area of Nikko. The staff were very friendly and also spoke English.

Stayed in June 2025

The place need an update

Everything

Stayed in May 2025

The showers are to far from the bedrooms. The breakfast was odd

The location in the woods

Stayed in April 2025

I loved the hot springs experience and the traditional breakfast. They were also able to easily and quickly give us another room when we asked for another one. Close proximity to the shrines. At the end of our stay, they gave us a small gift, which I appreciate.

Stayed in April 2025

Room can be a bit cold Walls/floors a bit too thin, noisy upstairs visitors

Traditional ryokan stay Onsen Excellent dinner

Stayed in April 2025

Right next to the main temple Good onsen indore and outdoor Great traditional breakfast Traditional room sleeping with futon sleeping Good gift shop at the hotel Very helpful lady at the reception. We came late for check-in at 22:00 and she waited for us

Stayed in March 2025

Our room was a little cold, but the weather had been exceptionally cold and snowy.

This is a great traditional ryokan. I loved the old fashioned ‘retro’ style and hope that it never changes as it is charming. The dinner and breakfast were delicious and beautifully presented. Portions are generous. The onsen facilities are up to date and everything worked well. It was a delight. A relaxing stay.

Stayed in March 2025

Very nice Ryokan close to the world heritage site, with public onsen inside. The room is very nice, with tatami so they ask you to be careful on using sandals and carrying luggages. The staff was super friendly, the dinner and breakfast were excellent (we had the vegetarian options). Only mildly negative point, we were there in winter while it was snowing and the temperature in some common spaces was a bit low. After closing the doors, however, it was very comfortable in the room

Stayed in March 2025

The description is slightly misleading, mentioning that you can make a reservation for private onsen. However, reservation was not an option when we visited, and as such you could end up with more people.

The location was great, very close to all the temples and ideal for a night walk. The staff was very polite and friendly and they always greeted us with a smile. The food was also great and quite authentic.

Stayed in February 2025

Had a faded glamour old school style. Good food. Decent space. Great location. Good value.

Stayed in December 2024

The facility a little tired . The dust in the onsen changing room . The common sleepers , it’s better to have your own . It was mention free shuttle however wasn’t available in day we arrive , we informed arrival time day before . But rest was good , food , staff and location

The dining experience is amazing . The breakfast and dinner exceed all expectations, the staff were extremely helpful and polite. Location was perfect near heritage temples.

Stayed in December 2024

The open air bath was wonderful. The staff was very considerate and helpful even during our later than expected check in. The facilities are clean and the meals were delicious.

Stayed in November 2024

The sink basin could have been maintained better, it was continuously leaking

Location and the meals. The staff was well trained.

Stayed in June 2024

Outstanding traditional stay in the forest. Loved being able to walk straight out the front door into the shrines. Slept like a baby on the tatami and ate like a queen. Enjoyed the outside onsen after long hours of walking each day, great experience.

Stayed in April 2024

Property feels a bit tired but you can’t complain at the price. Futon based are thin - I used two for better comfort.

Great location and few minutes walk from the main shrines. Good sized tatami mat rooms and indoor/outdoor onsen. Good dinner and breakfast included.

Stayed in April 2024

No shower in the room, they say they have a shuttle but they don’t. We know it was tatami and futons but for us oldies a thicker mattress under the futon would bE great

The staff was great. Food very good and location was in easy reach of the temples

Stayed in April 2024

Shared bathroom doesn’t offer privacy.

Great location & great value

Stayed in April 2024

I didn't enjoy the cold sensation inside the room. They saldy did not provide a heater; and the cold during the mornings is freezing.

I enjoyed the hot tub located in the facility. Also the Meals provided for lunch and dinner were fabulous. A truly japanese experience. Also is really close to so Manu attractions so that's a huge plus.

Stayed in April 2024

We are not Japanese so not really use to sleep on tatami bed. There is a kid running around and you can hear it clearly.

Good location, near to the main attractions. Love the onsen in the hotel too, not too crowded. They can pick you up from the train station before 11am or after 3. But I couldn’t make it within the time, I am able to take bus from the train station to the hotel, not so far takes around 15-20 mins. The dinner is good, breakfast is nice too. Thanks to the staff send me to train station the day i leave, it’s heavy rain that day, thanks a lot really enjoy my stay.

Stayed in March 2024

The toilet and vanity facilities need to be refurbished. Food presentation is good for dinner and breakfast. However, the quality of food can be improved.

The location is great just a stroll away from the Nikko Toshogu Shrine. We enjoy the traditional Japanese decor of the hotel, and sleeping in futons. The room is clean. The outdoor onsen is great.

Stayed in March 2024

The onsen pools are small in size - one inside and one outside. Luckily there weren't a lot of other guests so I could enjoy them in peace. The portions of the food served at breakfast and dinner were big but each time you'd get something similar with the previous one so you kind of get tired of it.

The staff was very kind. The room was spacious. The location is top. The area is very quit and peaceful.

Stayed in March 2024

Place looks a bit worn Staff said they would help with transportation when we arrived, but then did not

Onsen was lovely Meals were good

Stayed in February 2024

The staff was a little aloof.

Very nice ryokan /hotel, with osen. Perfect location, very good food.

Stayed in February 2024

Nothing

Great food for breakfast and dinner. Onsen was good

Stayed in February 2024