Proximity to train station.

Stayed in August 2025

The lockers didn't work, they didn't give us keys, they said they lost the keys

The staff was really nice, and were on the hostel or nearby 24/7

Stayed in August 2025

I was a little confused because the entrance glass door was closed but you're supposed to force it by hand. I didn't appreciate how my ID was given back to me after making a copy of it, it felt like it was thrown back on the counter, really not was I got used to in Japan in term of quality of service and politeness. I would have appreciated just a smile or a word of welcome, I understand that the employee might not speak English well but it felt very cold and unwelcoming. The place is not dirty but it definitely dusty and smells weird. The bedding wasn't very confortable, you have to make your own bed which is not an issue but the linen wasn't soft at all. I was in the deluxe dorm and I was the only one there that night.

Very convenient location, there's also a cheap supermarket within 5 minutes walking

Stayed in August 2025

Very dated and old. The toilet didn’t really work nor did the air conditioning in the second room. The hotel was quite run down and looked to be undergoing repair.

Convenient location

Stayed in July 2025

The place was not homey, kinda dirty, uncomfortable, and was mid constracrion.

Close to a supermarket, the train station and many good cafes.

Stayed in June 2025

The shower water temperature was a bit complicated to control. Also the kitchen doesn't have a place where to cook (only a microwave), although I think that's enough for a short term trip.

Very convenient location, it's in front of the train station. And at some meters from a supermarket where you can buy a lot of stuff for eating and others.

Stayed in April 2025

From the outside looks very scary and it was more hostile like.

We came with a family of 4 and booked a small room. The receptionist saw our family and gave us two rooms free of charge.

Stayed in April 2025

Missing a kitchen or a space to eat at the time

It's Cosy and comfy, and its pretty clean, good location

Stayed in April 2025

The stairs (to be used in case of fire or earthquake) were used for storage and blocked by the stuff. That's not right. There were only two plates provided for the 4 bed accommodation (seriously, why?). The kitchen was also lacking in other things, like glasses and utensils. Instead of the two single beds in the living room area a sofa bed would be more practical. The two beds take up all the space. (but the separate bedroom is quite big and there's a wardrobe for unpacking). If you're taller than 185cm, beware. There are beams and cupboards and doorframes hanging low. You might hit your head and generally feel a cramped in this room (I don't know about the other rooms)

Family Room: Excellent location just opposite Tobu Nikko station / Nikko bus terminal and near a supermarket. There isn't a picture of the second room (a bedroom with a queen sized comfy bed) on booking.com (negligence on the hotel's part) but I assure you there is one, and it's quite good. The heating was enough (even though it was April, it snowed during our stay). The bathtub is quite long compared to most hotels in Japan.

Stayed in April 2025

No free drinking water and paper cup, bed is not too comfort and too soft.

Location is nice, and facilities are just as mentioned

Stayed in March 2025

The entire building was very dated. Cleaning could have been improved as there was still a bag of clothes left by the previous tenant. Rust was evident in the walls of the bathroom, mold was also present. Heating only worked in the living room/bedroom. Going to the unheated bathroom and shower was not pleasant. Wall paper was also peeling

Property is in a great location near the Tobu-Nikko station, close to a shopping center and close to the Bus and Taxi ranks. I got a double room which turned out to be a small apartment.

Stayed in December 2024

They had a mix up in the reservation so we got someone's else's bed and had to move the second night. They just took out all our things and put them out in the hallway when we were out of the hostel instead of asking us to do it. The staff is mostly not there and you have to contact them somehow for them to come and give service. The beds were dusty. One of the showers has a problem where water concentrates in a poil in the middle instead of draining.

The double beds are very large and comfortable with plenty of space do even bags inside. The location is great and price is cheap.

Stayed in November 2024

Room relatively small and entrance was hard to find.

Location was close to station

Stayed in December 2024

While no smoking, smelled of past smoke. Curb appeal lacking.

Location was great! While drafty, hearing blanket was provided.

Stayed in December 2024

It was quite basic

Great location

Stayed in November 2024

The facilities and there's a smell that I dont like.

The location.

Stayed in November 2024

Well, the shower needs to be refurbished in my humble opinion.

Great location, the staff is really friendly. Close to the supermarket and walking distance to the most of interest.

Stayed in November 2024

There are used towels in the roo and underwear or sock behide microwave.

Stayed in November 2024

Old building, very small and shared bathroom. Small room.

Great location outside the train station.

Stayed in October 2024

Showers ran out of hot water quickly and lack or privacy from a unsecured lock, room gets stuffy with four bunk beds, lack of slippers by the shoes.

Great location near Tobu Station, has a heated blanket on the bed.

Stayed in November 2024

The location is perfect, right in front of the station!

Stayed in November 2024

The building entrance is smelly and unappealing. The WiFi was very mixed, ranging from ok to poor and occasionally dropping out.

Our room was large and clean. It had a microwave and some comfortable chairs. The beds were ok. The location is excellent.

Stayed in October 2024

Some kitchen tools were provided but for the most part you need to get what you plan to use at the grocery store. There is a nice one a short walk away.

The location by the bus and train stations was useful and the checkin was easy. Amenities are pretty basic but adequate.

Stayed in October 2024

Not very clean. Smells like a public toilet. Beds creak with every movement. Floor sinks under the weight of the person walking. Towel the size of a handkerchief. On the plus side, heated blankets on the bed.

Stayed in October 2024