Recensioni su Hotel New Otani Osaka 5 stelle

Thank you very much for choosing Hotel New Otani Osaka. We sincerely apologize for not being able to meet your expectations regarding our seasonal outdoor pool and for any inconvenience this may have caused. As our pool is a highly popular annual event, we carefully finalize the details each year, and unfortunately, at the time of your reservation prior to summer, the admission fees and operating hours had not yet been announced. In June, once the concept was determined, we published the details, including admission charges and hours, on our official website as well as on all major travel sites. However, we regret that the information was not communicated clearly enough. In addition, when you kindly inquired directly at the front desk and via email after your arrival, we endeavored to provide clear explanations, but it is truly unfortunate that we were unable to earn your full understanding. Moving forward, we will strive to ensure that our guidance is clearer and more readily available in advance, so that all our guests may have a more seamless experience. We kindly ask for your understanding, and we very much look forward to welcoming you again in the future. Customer Service Manager

Thank you very much for choosing Hotel New Otani Osaka. We sincerely apologize for not being able to meet your expectations regarding our seasonal outdoor pool and for any inconvenience this may have caused. As our pool is a highly popular … Mostra altro

Thank you very much for choosing to stay at Hotel New Otani Osaka. We are truly honored to hear that your stay exceeded your expectations — from our professional and carefully selected staff to the spacious guest room with its stunning view of Osaka Castle, as well as our excellent location and surrounding area. Your kind words, especially “I would choose this hotel first if I visit Osaka again,” mean a great deal to us and serve as a great encouragement for our entire team. We will continue striving to provide a consistently satisfying experience, and we sincerely look forward to welcoming you again in the future. Customer Service Manager

Thank you very much for choosing to stay at Hotel New Otani Osaka. We are truly honored to hear that your stay exceeded your expectations — from our professional and carefully selected staff to the spacious guest room with its stunning view… Mostra altro

Thank you for your recent stay at Hotel New Otani Osaka and for taking the time to share your feedback. We’re glad to hear you enjoyed the spaciousness of your room and our wide selection of restaurants. As you noted, our hotel features a large atrium lobby that extends up to the 4th floor—a rare and elegant space we are especially proud of. We regret that the room and bathroom did not fully meet your expectations. Your comments are sincerely appreciated and will be shared with our team as we continue working to improve our facilities. We hope to welcome you again in the future and provide you with an even more comfortable stay. Customer Service Manager

Thank you for your recent stay at Hotel New Otani Osaka and for taking the time to share your feedback. We’re glad to hear you enjoyed the spaciousness of your room and our wide selection of restaurants. As you noted, our hotel features a l… Mostra altro

Thank you very much for staying at Hotel New Otani Osaka. We would like to express our gratitude for your kind remarks about our staff and room cleaning. Please be informed that bathrobes may or may not be included based on the room category, however, we are able to provide them upon request. Please feel free to inquire during your next visit. We sincerely hope to welcome you back when you have the opportunity to visit Japan. Yours faithfully, Customer Service Manager

Thank you very much for staying at Hotel New Otani Osaka. We would like to express our gratitude for your kind remarks about our staff and room cleaning. Please be informed that bathrobes may or may not be included based on the room catego… Mostra altro