We had an amazing stay at the Metropolitan Hotel! The staff were the kindest, most generous and helpful we’ve met in Japan, truly the best hospitality we experienced. They even surprised us with a thoughtful birthday gift, which made our stay extra special. On top of that, the location was perfect and rooms were great. Highly recommended!

Stayed in September 2025

Very nice staff, lovely and clean Spaces

Stayed in September 2025

There is no gym in hotel and shops nearby close early 7pm

The shops are nearby and can be noisy at times. Staff and reception helpful to send luggage to Kyoto

Stayed in September 2025

Get some road noise if on that side of hotel, but quiet by about 11pm so not too bad.

Great location, just a few minutes walk from the train station. Lots of good different food options nearby. Hotel has a chilled vibe, like a wee oasis. Modern and minimslist. Coin operated washing machine was super, you can check online from room when will be available. Room is compact but has all you need. Comfy bed. We walked straight down road to the beach each day - easy.

Stayed in August 2025

Nothing to dislike

Great location and good size rooms for Japan with lots of little extra’s

Stayed in August 2025

Nothing, it was great :)

Great location, really close to the station but still very quiet and peaceful, and only a few minutes walk from Komachi street. Staff were lovely. Hotel is beautiful and rooms were very nice and comfortable. Couldn’t recommend this hotel more!

Stayed in August 2025

- rooms that are on the main road are very very noisy

- spatious room - Nice location (proximity with station and temples)

Stayed in August 2025

It would be great if there were more vegan options available for breakfast.

This was our second 2 night stay and we will be back! The front desk staff were wonderful - so helpful and professional. The housekeeping staff were also great - always accommodating and cheerful with a warm greeting. The bed was comfortable. The room was very clean and well-appointed. The shower room was spacious and bathroom had a large counter for all our toiletries. The lobby was tastefully decorated and serene. Delicious coffee was available in the morning in the lobby.

Stayed in August 2025

Quite new hotel with nice architecture, comfortable and close to Kamakura Station. Breakfast with a good selection of Japanese and western dishes.

Stayed in August 2025

Staff were very friendly and helpful. Rooms were clean, modern, and well maintained. General areas also provide a nice atmosphere.

Stayed in August 2025

My husband felt the mattress was a bit soft.

The location is great.

Stayed in August 2025

An unforgettable first visit to Kamakura, with the hotel perfectly situated in the heart of the district, overlooking the pedestrian walkway leading to the iconic Tsurugaoka Hachimangu Shrine. The rooms were clean, spacious, and modern, with a charming TV-sofa corner offering views of the lively walkway below. The location is ideal for exploring Kamakura, and we wished we could have stayed longer. The hotel’s free rickshaw experience tour was a highlight, adding to the charm of the district. Absolutely loved it and will definitely return!

Stayed in August 2025

Was more than we pay in most of the hotels we stayed but I understand they gave you and amazing service and great rooms. Definitely not a hotel if you travel on a budget but worth it if you wanna treat yourself !

The staff ! Very helpful and friendly, they speak very good English. The room is huge comparing with the other hotels we stayed, amazing bathtub and japanese shower, with lots of complementaries (bath salts, sponge, etc). Great a/c, they gave you a tea set with kettle and everything to relax after a tiring day! Location is great if practicality in front of the station, next to a combini and in front of a supermarket.

Stayed in July 2025

We had a lovely stay – the room was comfortable and the staff were welcoming.

Stayed in July 2025

Some hair on the bathroom wall from the previous guest was still there :(

Location, service

Stayed in July 2025

Can't remember anything I didn't like.

I’ve never been disappointed by a hotel room in Japan, but this one was exceptional. The rooms were spotless and spacious, with comfortable, generously sized beds and all the necessary amenities. The location couldn’t be more convenient, just a one‑minute walk from the train station. We rented bikes from the shop by the station and explored Kamakura, which was perfect. Highly recommended!

Stayed in July 2025

Great location, close to transport, temples, a stroll to the beach, and shops/restaurants

Stayed in July 2025

Clean good size room Good location

Stayed in July 2025

Great location. Close to shopping district, train station and busses.

Stayed in July 2025

Everything was great really. However, the room seemed a little tight/small even though it is apparently 20 meters squared.

The staff were great. Everyone we spoke with could speak English and they were very helpful. The room was very clean and well-appointed. We appreciated the complimentary water and coffee. The shower room is large and the shower itself was great. The entrance and lobby are very tranquil with welcoming decor and aroma. Having a coffee machine available for use in the lobby in the morning was a nice touch. The hotel was very quiet - as was our room - and the bedding was very comfortable.

Stayed in July 2025

Can’t think of anything

Big room, clean, near train station

Stayed in June 2025

There was some road works at night and the traffic can be a bit noisy

Conveniently located close to the train station so could walk there easily with our cases. The hotel staff, as everywhere in Japan, were extremely helpful. The breakfast was excellent with a huge range

Stayed in July 2025

Excellent facilities and very close to the train station, shrine and wonderful cafes and restaurants nearby.

Stayed in July 2025

Having to leave - wish we could have stayed

Location, decoration clean

Stayed in June 2025