Everything is perfect!

Location is close to the local train station. It was rainy and the host offered umbrella and welcomed us when we arrived. The view of the room was breathtaking and spectacular and we can enjoy complementary tea and snacks while enjoying the river view. Dinner and breakfast were delicious and we had a variety of dishes, like a Michelin star restaurant. The room was exceptionally clean and we had a wonderful experience.

Stayed in September 2025

great facilities, great staff.

Stayed in July 2025

None.

Very welcoming atmosphere and politeness. Clean facility. The view from hot spring bath was amazing. Dinner and breakfast were delicious!

Stayed in May 2025

Highly recommended, from the room to the food and the service and of course the Onsen. Everything was above expectations. Staff are friendly and attentive and the facilities are great! Would come back here again.

Stayed in January 2025

The private onsen was a bit expensive but I understand it is to limit use of guests using it as there were only two and I think only one was in use when we were there. The food took some time getting used to as it was traditional old Japanese style food, but the lay out of it was stunning that I kept taking pictures!

We loved our wonderful stay here at Nanaeyae. We are english tourists on our honeymoon and they accommodated us in the best possible way as there was a little bit of a language barrier, but the staff were all wonderful and so patient. We loved experiencing the traditional Japanese lifestyle and food, and the public onsen was luscious with gorgeous views of the autumn forest on the mountains. It was a good location if you want to relax up in the mountains and take the train with beautiful views to visit Nikko's main highlights: Shinkyõ Bridge and other places.

Stayed in November 2024

Some of the service was missing little bits, such as a courtesy call to dinner (we seem to have surprised them when we arrived at our scheduled time), making tea for you after dinner, etc. maybe these are not standard. But overall it is a very minor point and the staff were very polite and earnest.

Great views, amazing food, lovely staff, exceptional bath that had an incredible outdoor section.

Stayed in December 2024

Incredible experience. We loved the traditional bedding and the beautiful multi course dinner was amazing. The onsen was just like the photos, so stunning. Expensive for a family of five but worth it as it was a real highlight of our trip.

Stayed in November 2024

Nothing

Excellent staff. Excellent food. Excellent location. We loved our stay at Nanaeyae. The staff was incredibly attentive and professional. They made our stay really special. And even more so as it was my birthday and they had prepared a bday message for me. We are very grateful for the presents too. This is the best place to experience the traditional Japan. The food is delicious and prepared with care; we loved the variety and the opportunity to try different things; the hot spring was the best ending to our day. The rooms are nicely decorated and have gorgeous views (at least ours had!). But the service is what makes this place so special. Thank you again for such great experience. Cristina & Nicholas

Stayed in October 2024

.

Perfect. Elegant traditional inn. Excellent food & impeccable service. Thank you for our gift, we will think of our stay each time we use them. Merci beaucoup pour tout.

Stayed in October 2024

Nothing in particular--just remember to close the window at night because there might be insects coming in!

It was our first time staying in a ryokan, and it did gave us a really good impression. Property itself was nice, located in a small town beside the river. Room was facing the river so we can hear the soothing noise from the river. Dinner was excellent--food kept on coming, great quality, great variety. They even managed to cater our diet (without pork and alcohol). I love the outdoor onsen. It's very relaxing to soak in the hot water facing the river.

Stayed in June 2024

The hot springs were wonderful.

Stayed in June 2024

The structure is very nice and the onsen has a beautiful view

Stayed in May 2024

The futon is very low and thin

It’s nice view and good circumstance with good food.

Stayed in April 2024

Breakfast too much toufu

Excellant dinner but breakfast was average. Good facilities

Stayed in April 2024

Nothing

-Superb meals and service, friendly and polite staff -Good views in the hotel room and onsen -Great location (around 5 mins walk from the station)

Stayed in November 2023

Everything!

Stayed in November 2023

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in March 2024