920-0902 Ishikawa, Kanazawa, Owari-cho 1-10-31, Japan
#47 of 127 hotels in Kanazawa
Guests' ChoiceBased on 146 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
9.5
Value for money
8.5
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 July 2025
Lorenzo
SwitzerlandVery kind and helpful staff (especially the girl that did my check in which I unfortunately missed her name) The onsen is small but clean and very nice Overall very clean and tidy
Stayed in July 2025
Reviewed: 25 June 2025
Marko
SerbiaNice public bath but the working hours were a bit limited
The staff truly did their best to deliver an amazing experience, the location was perfect and so were the meals. Would definitely come back
Stayed in June 2025
Reviewed: 12 June 2025
Likki
IndonesiaThe breakfast was insanely good, everything was very homely, clean and the onsen was just very relaxing. super quiet , perfect sleep guaranteed
Stayed in March 2025
Reviewed: 6 June 2025
Anne
United StatesAnything we ‘didn’t like’ was part of the experience and down to cultural differences.
Allowed us to enjoy ryokan experience at a reasonable price with incredible service.
Stayed in June 2025
Reviewed: 25 May 2025
Sheila
MexicoAll fine
I liked that ithe hotel was a genuine ryokan. The room was simple but adequate, the breakfasts, bountiful, and the public bath very nice. The staff was helpful. The location of the Nakayasu is excellent. Almost all the sites I wanted to see were in walking distance.
Stayed in May 2025
Reviewed: 4 May 2025
Joyce
United StatesThe room had ceiling damage from water and it was musty,
Location was decent tattoo friendly. Beds were very hard for a ryokan standards. Staff was very friendly. Public bath was good
Stayed in May 2025
Reviewed: 1 May 2025
Steve
SpainNothing to remark.
It was the real thing. Totally loved the japanese ryokan, onsen and breakfast experience. Staff was sooooo welcoming and eager to show us around. They even bought us presents as it was out honeymoon. Location is really good, super close to Kanazawa castle grounds.
Stayed in April 2025
Reviewed: 23 April 2025
Veronica
ItalyI would have loved a more detailed description of the food, since it was typical from Kanazawa, but the people speak very few English, so we had to guess by our own and taste.
Very typical ryokan, beautiful experience :) we had also the Japanese dinner and breakfast, very recommended! The staff was super kind and the property is near the centre and major attractions.
Stayed in April 2025
Reviewed: 14 April 2025
Giulia's
ItalyEverything was so welcoming and seemed like to be in a family. An unforgettable experience
Stayed in April 2025
Reviewed: 1 April 2025
Daniela
ItalyThe location is perfect , near to the main Kanazawa attractions . Hospitality was sublime and people around very kind . high level of breakfast as well , we had the Japanese version .Additionally, I had a small injuries before reaching the ryokan and they offered me support and some bends! Really nice place and hearted people
Stayed in April 2025
Reviewed: 25 March 2025
Nivedita
IndiaExtremely kind and helpful staff, lovely breakfast and delicious tea.
Stayed in March 2025
Reviewed: 17 March 2025
Walter
United KingdomNot a simply bus ride from train station so I just took a taxi. That's about the only issue I could find with the place, so no complaints at all!
My first real experience of a ryoken and it was excellent. The room was just a matress on the floor, a low table and cupboard. Basic, but super clean, comfortable and what I was looking for. I took the Japanese breakfast most mornings and it was excellent and had their Japanese dinner one evening which was quite an experience - in a good way :-) Everyone was very friendly - spoke some English or spoke it well enough (my Japanese is very poor by comparison) -the ryoken was spotlessly clean and it was in a nice area with access to the Castle, the River and older disctricts, plus the Onsen was excellent.
Stayed in February 2025
Reviewed: 16 February 2025
Samantha
United StatesWifi did not work well
It was my first time staying at a Ryokan, and it was super nice! The staff was kind and the room was clean and comfortable. There were not a lot of guests when I was there, so I had the onsen all to myself.
Stayed in February 2025
Reviewed: 12 February 2025
Nadine
AustraliaThe breakfast was amazing, the staff were so friendly and I loved ending the day in the onsen, looking out at the little garden through the window while it snowed. The location was great, really central to everything. We walked everywhere.
Stayed in January 2025
Reviewed: 9 January 2025
Jodie
AustraliaThe property itself is a bit dated.
Best place we stayed in Japan, the staff go above and beyond to make you feel welcome. Service is outstanding. We booked the dinner and it was incredible, such an amazing experience. The onsen was a delight as well and I had it pretty much to myself twice :)
Stayed in December 2024
Reviewed: 9 January 2025
Dalton
United StatesThe food is all fantastic
Stayed in January 2025
Reviewed: 2 January 2025
Michelle
United StatesDelicious meals, and everything was clean and comfortable. Location was also very convenient; we found it very easy to walk everywhere we wanted to visit.
Stayed in November 2024
Reviewed: 17 December 2024
Madeline
United StatesSuch a beautiful hotel. Loved the onsen’s, the comfort of the bed, and the ridiculous rooftop view + hot tub for our feet! & the popsicles were a huge plus!
Stayed in December 2024
Reviewed: 30 November 2024
Lisa
CanadaGood breakfast and onsen
Stayed in November 2024
Reviewed: 27 November 2024
Blanka
United StatesMy husband was not a fan of sleeping on the floor, but overall it was a GREAT experience!
Great location, very attentive staff, nice onsen and amazing dinner!!
Stayed in November 2024
Reviewed: 25 November 2024
Michelle
United StatesMeals were delicious, and the location was very central. Quick walk to Omicho Market, Kanazawa Castle Park and Higashi Chaya.
Stayed in November 2024
Reviewed: 15 November 2024
Sarah
AustraliaNakayasu Ryokan is a charming, homey feeling place to stay in an excellent location in Kanazawa. The staff were lovely and went out of their way to accommodate our 1-year old daughter. The room was spacious and clean and we were very comfortable on the traditional futons. The onsen is small and simple but all you need and I had it to myself most nights - the perfect way to end the day. The traditional Japanese breakfast each morning was delicious. Great value for money.
Stayed in November 2024
Reviewed: 10 November 2024
Lisa
United StatesThe experience.
Stayed in November 2024
Reviewed: 7 November 2024
Mihaela
FranceAuthenticity and very kind hosts... Easy to reach other sites of interest.
Stayed in November 2024
Paris, France
Berlin, Germany
Rye, Australia
Barcelona, Spain
Sand, Norway
Istanbul, Turkey
Chapel Hill, USA
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content