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Reviews of Moto-Hakone Guest House 2 stars

250-0522 Kanagawa, Hakone, Moto-Hakone 103‐246, Japan

#5 of 19 B&Bs and Inns in Hakone

Guests' Choice

Review score

Based on 54 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    8.7

  • Facilities

    9.1

  • Staff

    9.8

  • Value for money

    9.5

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    To find the Place, wrong address from booking for Google map

    Clean and nice Place to stay, good host

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely typical Japanese room in a quiet sector. The guest house's manager is very welcoming and considerate. We had a lovely stay !

    Stayed in August 2025

  • Reviewed: 27 July 2025

    9.0
    Lovely place with lovely people!
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    If you click on the property address link on booking.com, Google maps will not take you to the correct location. You need to type in the name of the hotel rather than following the address link provided in the booking.com email.

    The building itself is older and humble, but it is extremely clean, well equipped, and very comfortable. The property manager was quite possibly one of the nicest people I've ever met in my life. There's a bus stop very close by that makes this location particularly convenient.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    I would highly recommend this house if you want a comfortable clean place to stay at a reasonable price.
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Google Maps brought me to a wrong location initially, and the owner of that property drove me to the guesthouse.

    The manager was so helpful. He even walked me to the bus stop the first morning to show me where it was.

    Stayed in July 2025

  • Reviewed: 4 June 2025

    10
    Perfect stay in Hakone
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights

    X

    The host was the best host ever, he is really helpful, kind and nice. I fully recommend you this guesthouse! Location was great, next to the bus stop with nice views. Traditional japanise house

    Stayed in May 2025

  • Reviewed: 26 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great, the host was amazing.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Very nice manager

    Stayed in May 2025

  • Reviewed: 15 May 2025

    10
    Lovely host
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a traditional Japanese house so the walls are quite thin and we could hear the people in the next room. Not a huge issue, everyone was quiet during quiet hours after 11pm :)

    The guest house manager greeted us warmly when we arrived and let us leave our bags as we were too early for check-in. He can only speak Japanese, but I saw other guests use Google translate no problem. The property is a 10-second walk from the Oshiba bus stop and a 15-minute walk down to Moto-Hakone and Lake Ashi, making it a very convenient location. Even though we went during a really busy holiday period, we were happy to find this property for a much cheaper price than other spots around Hakone. There are lots of facilities including TV in the room, free tea/coffee and ramen noodles that can be bought in the kitchen for 200 yen. The beds were comfy and there was lots of information available regarding what to do in Hakone. You can cook in the kitchen and store food in the fridge. There's also a smoking spot in front of the house. Great if you're looking to have the traditional Japanese home experience. The manager even let us take an umbrella as we were very unprepared for the rain on our last day.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Amazing stay
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 1 night
    • Submitted via mobile

    you have to walk a bit from the town centre. and the 10AM checkout means to leave the premises, not just the room. we thought we could have breakfast after checking out but had to rush

    spotless! more things than we expected like bath robe, air purifier, toothbrush and toothpaste and everything else you'd expect in a real hotel

    Stayed in May 2025

  • Reviewed: 13 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 1 night

    Accommodation was in a traditional Japanese style hostel - in a ryokan, on tatami mats. Nice experience, the room included a Japanese kimono.

    Stayed in March 2025

  • Reviewed: 7 April 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was perfect and the owner is the most kind and helpful person :)

    Stayed in April 2025

  • Reviewed: 23 March 2025

    10
    One of the highlights of our trip.
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The manager was so helpful and super friendly. Sugizaki went above and beyond with all our request. I love everything about the place and would recommend it easily to my friends.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The guest house had japanese style rooms with plenty of space. The futons were very comfortable, and the rooms ensured a comfortable and warm stay during the winter. Yukata and other amenities were also provided. In terms of location, the guest house has bus access right in front of it. Note that the walk to Motohakone by foot also isn't too bad if you're not movement impaired. However, the best part of the stay was definitely the host, which was very welcoming and made sure we had everything we needed for a pleasant stay, even with the language barrier. Would come again!

    Stayed in February 2025

  • Reviewed: 21 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    Super friendly host

    Stayed in February 2025

  • Reviewed: 26 January 2025

    10
    Amazing host. Clean, cosy, and affordable guest house.
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    If you are into late night snacking, you should be aware that there are no food options near the guest house. It is recommended that you take a quick bus ride down to the ‘town’ area to stock up for the night! There is a lawson mart there too.

    The bus ride up is pretty long but when you alight at moto hakone guest house’s bus stop, it is a mere 1-2 minute walk from it. The host is exceptional at his job. Very amicable. He always ensures that you are having a comfortable and enjoyable stay. Does his best to provide the most effective advice when needed too. Facilities are alright, the rooms are really nice though! Cleanliness throughout the property is observed - important for me! The home (especially the rooms) looks cosier in-person than in pictures too. Highly recommend!

    Stayed in December 2024

  • Reviewed: 8 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Quite off the beaten track if you're looking for nightlife. Getting there with pubblic transport takes a while and a little walk uphill is required, although nothing difficult.

    I liked this accommodation very much, from the traditional style bedroom with tatami floor and futon mattress to the kimono available for guest. A traditional experience for a relative cheap price. The host is very kind and attentive.

    Stayed in December 2024

  • Reviewed: 19 December 2024

    9.0
    Convenient location and good service.
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    NIL

    The location was convenient for me - bus stops are just a few steps away and the Motohakone port is within walking distance. The staff/ host was really kind and courteous.

    Stayed in November 2024

  • Reviewed: 17 December 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The house is traditionel, but ur gonna meet the most friendly host u'll ever met!

    Stayed in December 2024

  • Reviewed: 15 December 2024

    9.0
    Moto-Hakone Guesthouse was very cozy and charming, and it was great to be close to Lake Ashi.
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 2 nights

    This is just nitpicking, because what I liked about the location is that it is quiet and calm, but it isn’t really an area to walk around to take a stroll in at night because not many places are open nearby. But as I mentioned already, the bus stop is nearby if needed, and the room in the guesthouse is a nice place to relax in the evenings.

    The guesthouse was very charming and comfortable. I loved the Japanese style room with a futon and tatami mats, and also a yukata to wear. Coming back to the room after a chilly day exploring and being greeted by a fresh pot of hot water to make tea was perfect! The Japanese style bath was also very nice to relax after a long day. Even though it was a shared bathroom, it was well distributed - the toilet was near my room, and I didn’t really feel like I was sharing it with anyone else. I also really liked the location, it was in the quieter part of Hakone - a 10 minute walk to Lake Ashi, 15 minute walk to Hakone Shrine, and near the bus station which is very convenient. The manager was also very attentive and kind, always there to help and to answer any questions.

    Stayed in December 2024

  • Reviewed: 12 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Easily one of the best accomodations we have ever stayed at. The guesthouse is located on the other end of the Hakone loop, which is good if you're looking for some solitude away from the crowd. The guesthouse is at a walking distance from two bus stations - Oshiba on the H line and Kyu kaidoguchi on the the K line, which made it convenient to come from Hakone Yumoto as well as visit Tenzan Onsen. The guesthouse is just a 10 minute walk from Motohakone port from where you can start the Hakone loop by boarding the Cruise ship. The guesthouse itself is clean with traditional rooms. We were provided with Yukatas for our stay which was fascinating to wear. There was a well-equipped kitchen that we could access at all times. The owner is a young impressionable man who goes above and beyond to make your stay comfortable and answers all your queries promptly.

    Stayed in December 2024

  • Reviewed: 10 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is not very safe to walk to on the street. However the bus stop is across the street.

    Host was very friendly and helpful. Very good price with a useful kitchen.

    Stayed in December 2024

  • Reviewed: 18 November 2024

    10
    Exceptional
    • Couple
    • Japanese-Style Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Typically Japanese steep and intense stairs. Honestly, not a single other issue with this place.

    The location is literally steps from a major bus stop (Oshiba), so that really couldn't be better for those who aren't into staying at or near one of the busier areas. It's a guest house, so it's in that kind of hostel style, though it does have individual rooms. Ours was a good size for two people, and the place is spotlessly clean and comfortable. The host was incredible for communication and suggestions. Very helpful, and very conscientious about explaining everything from the common kitchen and bathroom areas, to how to use the air conditioning controller. Really personable and nice. The facilities are clean and easy to use, with bathrooms located on each floor. The futons were really comfortable, and the blankets were AMAZING. The provided yukata were good for our plus-sized selves, and also really comfortable. Honestly, this place was the best part of our time in Hakone.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    8.0
    Great guest house/hostel with easy access to bus and sight seeing.
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location close to the bus and Lake Ashi. Welcoming and helpful host. Comfortable traditional Japanese room and good communal amenities (kitchen, toilets, shower).

    Stayed in November 2024

  • Reviewed: 30 October 2024

    10
    Amazing sleep in a Japanese style room
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't an electric socket near bed.

    Loved it! The room was spacious and the bathroom and sink near the room. Manager was very helpful and nice! Kitchen had everything and even option to buy cup noodles.

    Stayed in October 2024

Showing 1 – 25

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