Lukewarm staff at reception desk

Excellent breakfast, easy parking

Stayed in August 2025

🤷🏽‍♀️

At first the hotel looked too dark and kind of old. But actually everything was very comfortable. The onsen was beautiful, especially the outside one. Considering it was just a stop on my long journey from east to west of Japan, I had an unexpected good stay. I would come back for a more deep experience of Monbetsu, especially in winter.

Stayed in August 2025

Rooms were spacious and clean..

Stayed in July 2025

The family room was a bit small for 4 with luggage but ok for one room.

The onsen is fabulous, it has a sauna and a cold bath too. In general the hotel is pleasant and doesn't provide kitchen but does provide micro mave, ice, water.

Stayed in July 2025

room size

浴場

Stayed in July 2025

Nice and clean room Very good breakfast

Stayed in May 2025

The toilet and shower cubicle was super tiny and required to launch a high step to get inside. I have knee arthritis and this was a chore getting in and out of the toilet. There was hardly any place to put your own Toiletries bag and i couldn'tfigureout what is the need of having a half size bathtub in a tiny space.. I have long legs and had to sit slanted when I used the toilet seat. The floors of the hotel were carpeted which made it hard to move luggage on wheels and I personally find carpet dusty and high maintenance. There isn't much luggage space for 2 persons,had to shift the sitting chairs aside to make room. For some reason, the doors to the toilet and closets are metal.

This was a stopover hotel for my long distance ride from wakkanai to Shiretoko. Lots of parking right in front of hotel. Breakfast spread was reasonably good and the setting was cozy and like being in a family runned restaurant, the service team was excellent both at restaurant and at reception. The decor and furnishing are rather dated, breakfast coupons in laminated cards were issued and facts sheets were paper copy, i am ok as everything is still functional. There is an onsen in the hotel but didn't have time to use. Location wise is good if you drive and several restaurants closeby. We had dinner at a good Italian restaurant reasonably priced.

Stayed in April 2025

Early breakfast close.

Stayed in March 2025

Good location, good restaurants nearby. Excellent breakfast with lots of variety and good quality food

Stayed in February 2025

Nice onsen. Older hotel but comfortable

Stayed in January 2025

Cat park was rather limited and have to park further away. No bottled water provided. City tax was also charged :(

Yukata was comfortable and room was clean and cosy. Convenience store and drugstore were nearby.

Stayed in November 2024

Dinner wasn't available because we hadn't pre-booked.

Extensive buffet breakfast.

Stayed in September 2024

There was a smell of food in my room when we check in. Toilet is quite small

Breakfast is delicious

Stayed in September 2024

view from the room not so nice

Free parking

Stayed in May 2024

Tables at the restaurant were booked in advance. Should have been informed of this much before so that I could also have booked.

Onsen

Stayed in May 2024

Nothing to do with the hotel as such, but the seagulls woke us up 🤣

A clean, comfortable hotel in an area near the sea. Staff were helpful in finding somewhere to eat in the evening.

Stayed in May 2024

nothing at all, although it's a 10 mins walk to the city centre (オホーツク氷紋の駅)

good service, excellent sea view from the room

Stayed in May 2024

We didn't leave our room to go out for dinner until 7pm. All the restaurants were full or wouldn't take any more customers! Recommend heading out for dinner at 5.30pm-6pm! The drift ice had unfortunately mostly disappeared (18th Feb 24).

Comfortable, but nothing flash. Had everything we needed.

Stayed in February 2024

Helpfull staff

Stayed in February 2024

Not possible ro open the window

Good option, could store the bicycles safely.

Stayed in August 2023

The wifi was not working well in the rooms in the 5th floor

The breakfast and the onsen

Stayed in August 2023

The service is good. The staff is polite. The breakfast and the dinner of the food is delicious.

Stayed in August 2023

Smell old in room, small toilet and need to step up to toilet, not old people friendly.

Breakfast was very good, varieties, Japanese food taste good. Onsen was good too!!

Stayed in June 2023

The rooms were a little small and can be a tight squeeze for more than 2 suitcases.

Onsen - while not exactly spacious, it was adequate for the smaller crowd and there is a small outdoor area where one can see the starry skies while soaking. Front-desk service - very good service from staff despite not being conversant in English, they gave food recommendations and even helped to make phone calls for dinner reservation to ensure that things go smoothly during our short stay there. Parking - conveniently located right in front of the hotel, but do note that the tour buses also share the same parking area.

Stayed in May 2023