Have read some of the other reviews about the overall condition of the hotel. Definitely agree that the first floor seems to have been refurbished first and some other areas are awaiting attention. Rooms were fine though, even if there were a bit worn. However, the carpets on the stairs leading up from the ground floor, and also the one along the corridor to our rooms, were very dirty and need replacing ASAP. Presumably these will be replaced soon but it was surprising that something so visible has been left as it is. However, apart from this, we really enjoyed our stay.

Very good value for money- meals all included and rooms were comfortable. Drinks available from 245pm prior to check in, up till dinner, and then again in the evening. Very wide selection of food at both dinner and breakfast; Japanese and non-Japanese options available. Quality of the food was very good given the price Staff very friendly and helpful. Outdoor bath (rotemburo) very pleasant, with maple and other trees overhanging the water. When we visited in August there were mostly Japanese families staying at the hotel, all enjoying a summer break together; it was a nice atmosphere. Hotel is right near the entrance to the Goshikinuma walk and also has a bus stop with buses running occasionally to Urabandai Eki (the other end of the Goshikunuma trail).

Stayed in August 2025

The food was great.

Stayed in July 2025

Location for hiking, beautiful scenery

Stayed in June 2025

Carpets are quite old and outdated in rooms. Clean and friendly staff

Hot springs spa.

Stayed in May 2025

There was 1 onsen that Man and Woman have to take a turn some time I have to wait. Food is just OK

Hotel staff can speak English very well, The restaurant is good there are unlimited alcohol drink. Outdoor Onsen was amazing.

Stayed in March 2025

A bit limited with the evening drinks. Beer in paper cups for pre dinner drinks?? Please just a chilled Glass like in the dining room.. More adult nibbles.. not so many lollies for kids

The meals were good and drink package.

Stayed in February 2025

The stuff really wasn’t helpful and for the price I payed it seemed I should have got a better service

The onsen is amazing

Stayed in January 2025

The room is old and have smell when we open it. Air conditioning is totally not cool and was told that’s the temperature for all rooms as it is a centralised air conditioning

Love the Onsen. And the afternoon light drink and evening drink

Stayed in October 2024

The hotel could do with a little bit of renovation (e.g. carpets) but that didn't affect our stay.

Breakfast was excellent. Overall great value for money, beautiful nature nearby.

Stayed in July 2024

Rooms were outdated and very different from what was advertised when we made the booking. Breakfast and dinner overpriced, in an area that has limited dinning options around.

Nice onsen, good location, nice complementary nightcap, spacious rooms.

Stayed in July 2024

The complimentary service for snacks & drinks was very appreciated.

Stayed in May 2024

- Old Rooms - The bathroom mixtures need improvement as they are not properly mixing hot and cold water. - The air conditioning was not functioning properly during the day. When I requested the staff to increase the cooling, they informed me that it wasn't possible since the AC was already at its maximum capacity and the system is outdated. They suggested opening the room window to help lower the temperature.

- Great Location - Clean Rooms

Stayed in July 2024

-

Excellent service + decent public bath + loved that they arrange afternoon and night social with snack and drinks. Fabulous breakfast buffet

Stayed in July 2024

Located at the foot of Bandai San (volcano) and a few hundred metres from the start of the Goshikinuma walk. The public bath and hot springs are excellent (note: gender divided). The only dining option at the resort is an expensive buffet, but it is high quality.

Stayed in July 2024

Amazing location. Before checking in, we took a walk around the five ponds, however we should have done some research because the trail through the ponds actually ends right by the hotel! I recommend checking in first, and then walking the trail to get a nice experience. After we checked in, there was a welcome drink free of charge! After relaxing for a little bit, we went to have dinner. The dinner and breakfast buffet was AMAZING. There was also an all-you-can-drink self-serve bar available during dinner. The staff was welcoming and professional at all times, and very helpful. The onsen available at the hotel was lovely, with a very nice and serene outdoor area.

Stayed in May 2024

Lobby smelled of left-over food. Room fittings & furniture are old & tired. Totally not upto expectation for the hotel charges we had paid.

Night cap

Stayed in May 2024

The carpet in our room was stained, and the room was dark even with all the lights turned on. In the mornings the curtains let in a lot of light, which can be annoying when it's bright before 5am.

The onsen was great with an outdoor and an indoor bath. The lounge also offered free drinks (including alcohol) and snacks.

Stayed in May 2024

Nothing

Perfect

Stayed in July 2025

Lived in dark room for 3 nights no cleaning. No sun Excuse regarding no visibility was that was cheap room and worst snow in her lifetime. Do check if you are going to stay there

Location.

Stayed in February 2025

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Stayed in July 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in February 2025

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Stayed in January 2025