Reviews of Matsumoto Tourist Hotel 3 stars
390-0815 Nagano, Matsumoto, Fukashi 2-4-24 , Japan

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewNice hotel, had everything we needed
Sink was in the room which was a bit awkward
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewOnsen was excellent!
Reviewed: 29 May 2025 · Stayed in May 2025
Verified review• Located a few blocks away from the train and bus station • Amenities and toiletries available • Friendly and helpful staff • The Manga library was cool
• interiors were quite outdated • room was a bit small for the price
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe room was very pleasant and the staff very kind!
Parking was not so easy but the staff were very helpful!
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewGood new rooms with new bathroom area. Japanese Breakfast for 950 pP. Also has a manga library.
Location.
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewNone
No car parking Have walk 2 blocks down the road to get to carpark Their instructions was difficult to understand
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewThe hotel is very close to the train station and the city center. The hotel have all the facilities that you need. Really nice hotel!
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewProperty was extremely clean, the rooms were comfortable and loved the tea/comic book room. The staff were very accomodating and helpful! Was a really nice atmosphere overall.
The beds and pillows weren’t very comfortable, but not a big issue as the rest of the stay was great!
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewI would recommend this hotel. Near to bus station and train station. Washing machines and dryers available, which was useful. We asked for additional pillows as the bed only had one each. Other than that the room was very comfortable and a decent size for Japan. The shower was very nice and powerful. Staff were also very helpful. I would happily stay again if in Matsumoto.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewRoom was very nicely constructed, lovely interior design , colours , details etc but very tight, no room to walk an sides of twin beds