411-0036 Shizuoka, Mishima, Ichibancho 12-21, Japan
#10 of 16 hotels in Mishima
Guests' ChoiceBased on 75 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.6
Staff
7.9
Value for money
7.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 4 August 2025
Veenaa
SingaporeWe didn’t get a parking spot at the hotel, but there were plenty of options (paid) nearby, so it wasn’t an issue.
We're a family of two adults and two toddlers and stayed here for three nights. Location is perfect—just a 3-minute walk to Mishima Station and surrounded by plenty of amenities. The rooms were spacious and comfortable, which was a huge plus with little ones in tow.
Stayed in July 2025
Reviewed: 31 July 2025
Gerard
NetherlandsLocation is top, good place for a couple of nights, simple breakfast to start the day. Would book again.
Stayed in July 2025
Reviewed: 27 April 2025
Stephan
KenyaTiny rooms.
Beautifully done, super friendly staff and great breakfast. Location was also convenient. Reserved parking worked well.
Stayed in April 2025
Reviewed: 24 April 2025
Lukasz
AustraliaDouble room was small and the bed was hard and uncomfortable
Was central and clean, but rooms were a little dated. Staff were friendly and Mishima was beautiful
Stayed in April 2025
Reviewed: 21 April 2025
Tomomi
JapanAlthough the room was nice and clean, I preferred a room with a bath tab not only a shower. It was a single night stay so I didn't do anything for that. It was acceptable.
The staff were very kind and very helpful when I had left a key inside.
Stayed in April 2025
Reviewed: 8 March 2025
Sugako
United KingdomThe room smelled of cigarettes
The breakfast they prepared was packed in a box, convenient if you are in a hurry in the morning.
Stayed in March 2025
Reviewed: 4 November 2024
Lynette
AustraliaI really liked the walk shower instead of the usual shower over the bath that I find is usual in Japanese hotels. Loved the breakfast box, simple, tasty, enough to get us on our way. Coffee or a cold drink in the foyer very welcoming. Situated only a short walk from station. Four pillows and a cushion were good for watching tv from the bed.
Stayed in November 2024
Reviewed: 2 October 2024
Jacolene
New ZealandAlthough kettle provided, no coffee/tea. Personal care items were only available on request at the reception - quite inconvenient. The safe was locked on arrival and after reported not opened.
Great location
Stayed in October 2024
Reviewed: 28 September 2024
Isaac
United StatesThey changed the breakfast buffet to a sandwich box with yogurt cups and fruit drink boxes which was okay for me. Good for a light meal.
Quiet smaller hotel, close to Mishima station, easy walk. They had new carpet in the hallway on the floor I was on, which was nice. I was relieved that some of the bad reviews I read were not true, for me anyways.
Stayed in September 2024
Reviewed: 1 September 2024
Derek
AustraliaLack of parking and assistance
Stayed in August 2024
Reviewed: 14 July 2024
Miriam
AustraliaI booked via Booking.com and I mentioned ages of my kids including 2 adults. Booking.com suggested we get 2 rooms which i would assume would fit all 5 guests including 3 children however, upon check it, the bed which was meant to cater for 2 adults and 1 child was way too small. Therefore I had to book another single room which added to the cost of staying at this hotel for 2 nights.
The hotel's location was fantastic. It was very close to the station which made our logistics a bit better. Breakfast was also included with coffee and juices. Welcome drinks were also provided upon check in. The rooms/bathrooms were spacious compared to all other hotels we stayed at during trip to Japan.
Stayed in July 2024
Reviewed: 10 July 2024
Shabnam
JapanParking was charged. Not much food options.
Locn wise it’s good.
Stayed in July 2024
Reviewed: 25 June 2024
Dirmaitė
LithuaniaGenerally speaking this hotel is outdated. Yes, the building and the lobby look good. The rest of it…tired and needs serious refurbishment.
Good location. Very good staff.
Stayed in June 2024
Reviewed: 15 May 2024
Jansen
AustraliaSmall reception area and lobby is used as the restaurant for breakfast and dinner not enough tables and chairs to eat at. And dinning is in front of the main entry where people comes and goes bit weird to be also the eating area all in one.
Room is great have space to open luggage and extra space for closet. Bed is big enough for family of 3. Close to the local food and convenience shops. Close to parks and neighbourhood is like a sleepy town.
Stayed in May 2024
Reviewed: 18 April 2024
Gordon
AustraliaNothing, it’s a business hotel and was fit for purpose.
Location was very good, handy for the station and several local eateries next door.
Stayed in April 2024
Reviewed: 2 April 2024
Clark
AustraliaCatered for Japanese tourists more for breakfast, not a huge range of western choices.
Close to transport and restaurants.
Stayed in March 2024
Reviewed: 7 October 2023
Kensuke
GermanyThe room needs some maintenance. Shades were falling down. Bathroom needs a major cleaning.
The location is great. Many meal choices and nice bars with nice people. The staff is wonderful.
Stayed in September 2023
Reviewed: 19 August 2023
Benoit
LuxembourgWe booked 2 rooms for 2 adults and 3 children (17, 15, 12 years old) but the room were thought for 2 people max without extra bed and breakfast for 2 people only! The personal was very reluctant to admit this. We insist and they finally agree to breakfast goodwill (value worth 1000¥, so really not a big deal!)
Location near the train station and the parc
Stayed in August 2023
Reviewed: 24 June 2023
Rhianon
AustraliaThe breakfast included was average. Nice range of options but the bacon and eggs were cold and watery.
Location is great right next to train station. Room is clean and comfortable. Wifi is good. Great welcome drinks service. Staff are friendly and welcoming. Older hotel could use some renovations in the future.
Stayed in June 2023
Reviewed: 18 May 2023
Leopold
GermanyRoom rather small, bed only accessible from one side. Bit too pricey for this size, but we also traveled during golden week so I think the price was justified.
Good location close to the train station, not too nosy although close to the main street. Breakfast was good.
Stayed in May 2023
Reviewed: 18 April 2023
Rowena
AustraliaHotel room is clean and decent size for a couple. Hotel staff are friendly and helpful. This hotel is located directly across from the Mishima Station (south side exit) which takes about 2~3 mins walk. Quite a few eateries/ restaurants nearby. Hotel also provided both continental and Japanese breakfast.
Stayed in April 2023
Reviewed: 3 March 2023
Keith
JapanArea is sometimes loud late at night or early in the morning.
Excellent buffet breakfast. Great location right near Mishima station with local trains and bullet train. Charming locale with lots of cafes, shops, and gardens.
Stayed in February 2023
Reviewed: 5 January 2023
Rajbhandari
JapanNo food warmer. And restaurant.
English talker staff was very good.
Stayed in January 2023
Reviewed: 3 January 2023
Catherine
AustraliaSmaller rooms than most western hotels
The receptionist who had studied English in Brisbane was very helpful and kind. Location was great and rooms clean
Stayed in January 2023
Showing 1 – 25
Kyoto, Japan
Hua Hin, Thailand
Castelfranco Piandisco, Italy
Sazlı, Turkey
Nekhachëvo, Belarus
Xiangyang, China
Quito, Ecuador
Bukovel, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content