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Reviews of Marushige This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

389-2502 Nagano, Nozawa Onsen, Toyosato 9685, Japan

#10 of 39 hotels in Nozawa Onsen

Guests' Choice

Review Score

Based on 84 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    9.1

  • Free Wifi

    9.2

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Showing 1 - 25

  • Reviewed: March 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    excellent breakfast

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    Very friendly and welcoming staff. Very clean and nice rooms
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Very helpful staff and very welcoming, breakfast was fresh and plentiful. Room was large and airy and light

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Japanese-Style Standard Twin Room with Shared Bathroom
    • Stayed 2 nights

    Nice room and location very close to ski lift

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    Comfortable homey stay, just what we were after.
    • Leisure trip
    • Couple
    • Japanese-Style Standard Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved the homey feel, the Onsen experience was great. Staff were lovely and the traditional room was a great experience. The facilities are very clean. Very comfortable stay

    Stayed in March 2025

  • Reviewed: March 1, 2025

    10
    Great experience with marushige
    • Travelers with friends
    • Twin Room with Tatami Area
    • Stayed 1 night
    • Submitted from a mobile device

    None

    I loved everything here. Usually lodge has only Japanese futon in tatami room but we slept comfortably in bed. Breakfast was tasty and hospitality was incredible. They also have sauna 😍

    Stayed in March 2025

  • Reviewed: January 23, 2025

    8.0
    An older property kept up-to-date with some wooden decor charm
    • Leisure trip
    • Solo traveler
    • Japanese-Style Standard Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    No hot water in the upstairs faucets, I kept them running for a while, so I had to eventually use the ones downstairs near the baths. This is an ongoing issue I’ve noticed with properties in Japan where hot water seems to have trouble getting to upper levels of a house. The bottom of the steps leading up to the front entrance near the snow gear storage exit can get very icy and I nearly slipped over on more the one occasion.

    This is an established Ryokan/Chalet in Nozawa Onsen that has been running since the 70s (the wooden decor feels like the 70s). They know what they are doing, there is a system in place for everything; from the schedule they ask guests to utilise for reserving the use of the bath facilities, to being able to book breakfast and dinner, to the information booklet in your room. The facilities are clean. The main attendant is very stern but to the point and still accommodating. The drying room/s for snow gear in the basement are some of the better facilities I’ve encountered on my current trip to Japan so far. There is a gym in the basement which is moderately well equipped, I wasn’t expecting this. Easy access to Nagasaka lift and a number of onsens.

    Stayed in January 2025

  • Reviewed: January 22, 2025

    10
    It was an authentic, warm and inviting experience!
    • Leisure trip
    • Couple
    • Japanese-Style Superior Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Our favourite thing about the property was the wonderful and welcoming host, Yuki. He was extremely helpful and it is thanks to him and his mother that Marushige is run so brilliantly. Our room was traditional Japanese style and extremely cosy - although we were sleeping on futons on the floor we were very warm. The shared bathroom was very clean and all of the other guests were very respectful. The location was perfect for both getting to the slopes on foot, visiting local onsens and getting dinner along the Main Street. One night we had dinner at Marushige and it was fantastic, we ate some very refined local cuisine - they even served us a local delicacy of horse meat sashimi (I have to admit that I could not eat it as I don’t really eat meat but my husband tried it).

    Stayed in January 2025

  • Reviewed: January 18, 2025

    10
    Will definitely be coming back !
    • Leisure trip
    • Couple
    • Japanese-Style Superior Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Everyone there was so nice and accommodating and always willing to help.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were amazing and very accommodating

    Stayed in January 2025

  • Reviewed: January 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The heater was a little noisy at night though.

    Good hospitality from the lodge owner. Helpful. Location is near to Oyu street, just 5 mins and about 8 mins from the Chou terminal. Though a bit of uphill climb to the gondola, so depends on which is preferable. Room is clean and functional. And seen to be upgraded recently. The dinner was awesome and great value for money, must try! Will try to visit again next season.

    Stayed in January 2025

  • Reviewed: January 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Japanese-Style Superior Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff. Love the bath

    Stayed in January 2025

  • Reviewed: October 13, 2024

    10
    Outstanding staff, comfortable room, incredible traditional food! My favorite experience in Japan :)
    • Leisure trip
    • Solo traveler
    • Japanese-Style Standard Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Literally nothing could have been better.

    Simply outstanding service. Very warm and personable staff. Seiko and Yuki are incredibly gracious hosts. The traditional tatami mat room was peaceful and comfortable, with the steam running outside providing a lovely soundtrack. I asked in advance to have dinner and breakfast at the inn, this is a must! The traditional food was incredible, thoughtfully served, and an excellent value.

    Stayed in October 2024

  • Reviewed: February 27, 2024

    9.0
    A beautiful Japanese retreat made for snow lovers
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Our only negative was the shared bathroom, but not a big deal at all. And I couldn't quite work out which slippers went where but that's ok... next time.

    Our host Seiko was wonderful and very helpful. The amenities were fantastic, especially the private onsens. The breakfast was delicious but so much for us to eat when we just wanted to hit the snow. And we loved tinkering on the beautiful Yamaha piano, and the drying rooms and place to service our boards were very handy... such a great experience. 👍 🙏

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Great place to stay
    • Leisure trip
    • Couple
    • Japanese-Style Superior Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    All good

    Location, warmth, friendly staff, comfy Japanese style rooms.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    The baths were an absolute treat at the end of the day, and the staff always had a smile on their faces
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The location is perfect distance from the main town and also from the ski resort

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Japanese-Style Superior Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was very clean. We thought it might be a hassle to have shared toilets and baths, but it was not an issue at all. The location was great - in a little quieter part of the village but still very convenient to everything. The staff were friendly and helpful. Breakfast was fresh and plentiful.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Great local lodge with wonderful staff!
    • Leisure trip
    • Travelers with friends
    • Japanese-Style Standard Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    No major issues

    Loved staying at Marushige Lodge - convenient location and very friendly staff. Seiko and Yuki are fantastic. Definitely get the breakfast as well - Very tasty and different selections each day. Would love to stay there again.

    Stayed in February 2024

  • Reviewed: January 24, 2024

    10
    Fantastic Experience and Exceptional Hospitality
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Seiko went above and beyond to make our experience fantastic. Would happily return, and thoroughly recommend Marushige as a destination for Nozawa Onsen.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    What a wonderful experience, the staff are very friendly and helpful, the breakfast is super!
    • Leisure trip
    • Couple
    • Japanese-Style Standard Twin Room with Shared Bathroom
    • Stayed 5 nights

    Nothing, everything is good. Just a bit pity didn't able to eat dinner at the property, I will definitely try next time :)

    The breakfast is amazing, very tasty with multiple choice. The location is great! 10 min walk to the ski lift and 6 min walk to bus terminal and center of the town. The Onsen just 2 min away, it's so convenient and great! I just love it.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    9.0
    Really cozy/homey stay and would definitely stay here again!
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights

    No bathrooms in your room was a little weird and the beds weren't the comfiest thing I've slept in, but otherwise, this is a

    Marushige was such a cozy stay for our few days skiing in Nozawaonsen. The staff was incredibly friendly and extremely helpful. They made you feel right at home. Although there was not an ensuite bathroom, their baths are like mini onsens - Nice and roomy shower rooms with a hot tub in there! Located only a 5 minute walk from the Nagasaka gondola and they give you a 10% discount on renting from Ski Thanx, right by the gondola. Really wonderful experience and would definitely stay here again!

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Japanese-Style Superior Room with Shared Bathroom
    • Stayed 3 nights

    Staying over new years wasn't cheap, although I'm not sure there would be any better deals in Nozawa Onsen, so there wasn't really anything I was unhappy with.

    The staff, location, and cleanliness of Marushige was excellent! Everything was very organized and the shared bathrooms were not an issue as they were very clean and easily reserved. The feel is quite traditional Japanese with floor mats for beds and slippers provided for indoor use, but provided that's not a dealbreaker I thought it was a wonderful place to stay

    Stayed in January 2024

  • Reviewed: January 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Twin Room with Tatami Area
    • Stayed 4 nights

    The staff of Marushige were fantastic and made a really great time. They won't hesitate to assist you during your stay. Location is close enough to the mountain and main street while not being around the noise.

    Stayed in December 2023

  • Reviewed: January 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Standard Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was really delicious and the perfect start to a day of skiing. The Japanese style room was cosy and very clean. Seiko-san and everyone working at the guest house were really helpful and welcoming. The location is also perfect especially after we realised how easy it was to walk to the gondola instead of taking the shuttle bus, which was also easy.

    Stayed in January 2024

  • Reviewed: December 23, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    This is the perfect location, halfway between shops/ food options and the main gondola. Great facilities, loved the sauna and staff were perfect. Would highly recommend this place!

    Stayed in December 2023

Showing 1 - 25

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