389-2502 Nagano, Nozawa Onsen, Toyosato 7797-4, Japan
#14 of 39 hotels in Nozawa Onsen
Guests' ChoiceBased on 68 hotel reviews
8.8Cleanliness
9.1
Comfort
9.4
Location
9.9
Facilities
9.0
Staff
9.1
Value for money
9.2
Free Wifi
10.0
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Showing 1 - 25
Reviewed: March 14, 2025
Brodie
United StatesLocation right at the base of the mountain was perfect!
Stayed in March 2025
Reviewed: March 9, 2025
John
AustraliaBreakfast Cereals
Proximity to gondola. Ski in ski out.
Stayed in March 2025
Reviewed: March 1, 2025
Matthew
AustraliaThe restaurant on the premises only offered meat dishes.
Brilliant location, friendly staff and beautiful facilities. Loved the onsen.
Stayed in March 2025
Reviewed: February 27, 2025
Stephane
AustraliaOnly downside is the lack of common area to socialize. Especially as solo traveller. Wifi in room was bit slow. Some may find a single western shower not enough but haven't had any issue or had to wait.
Incredible location, meters away from gondola, ski hire and restaurants. Large and comfortable rooms with Japanese style sleeping. Free onsens and village are only a few minutes walk away. Private onsen in building. Breakfast was copious and cheap. Good dry room and plenty of storage for ski/ board.
Stayed in February 2025
Reviewed: February 26, 2025
Sarah
AustraliaAbsolute best location, ski in and ski out with the main gondola right there. Lovely clean facilities with big dry room. I personally wouldn’t stay anywhere else when coming back to Nozawa Onsen.
Stayed in February 2025
Reviewed: February 16, 2025
Sarah
AustraliaBeautiful Japanese style, hot onsen for after skiiing, friendly and helpful hosts (English speaking helped us a lot). Location unbeatable. I do find sleeping on futons a little challenging after a day on the slopes (even doubled up on tatami ) but futons are to be expected in a traditional guesthouse and I would have been disappointed if had they provided western style beds. Definitely plan to stay again .
Stayed in January 2025
Reviewed: February 2, 2025
Michelle
AustraliaBed linen is really old. I think new duvet covers are really needed.
Great location for skiing.
Stayed in February 2025
Reviewed: February 1, 2025
Anna
AustraliaGreat location. Clean and well run.
Stayed in February 2025
Reviewed: February 1, 2025
Begg
AustraliaMust know how to get transport up to Lodge. Information centre kindly ordered a taxi for us - there are very few in the town. The ladder up to bed was a little nerve racking for the plus 50 year olds 🫣 Would love more information on how to locate the restaurants in the area.
Friendless of staff and owners, willingness to help for anything no matter how big or small. Location was brilliant.
Stayed in February 2025
Reviewed: January 29, 2025
Tegan
AustraliaGreat location- right next to the chair lift, and the rental places which makes your ski/snowboarding trip super easy. Then just a 5/10 min walk into town for dinner, supplies, etc. Lovely staff, traditional facility- ie communal showers- but this made it more special. Very well maintained and clean. Would stay again.
Stayed in January 2025
Reviewed: January 20, 2025
Jonathan
New ZealandBedding was a bit basic but sufficient.
Location was fantastic. Dry room and storage was great and we enjoyed the beautiful onsen on site.
Stayed in January 2025
Reviewed: March 22, 2024
Ella
AustraliaGreat location, lovely staff.
Stayed in February 2024
Reviewed: March 22, 2024
Luis
MacauUnfortunately shower times were limited (4pm-9pm) ...which was a little inconvenient, specially after missing our Train and only arriving at the place at 10-11pm ...all sweaty from a long trip carrying all the luggages etc. Travelling with kids, with restricted shower times, wasnt ideal. I personally also tend to have a shower in the mornings, but this wasnt such a big of a deal, however it would have been nice to be able to have a shower on the last day before heading off to Tokyo.
Amazing location, right in front of Nagasaka Gondola which goes all the way up to where everybody spends their day Rooms were pretty spacious. We were 4adults + 2 kids and space for the luggages was not a problem !!
Stayed in February 2024
Reviewed: March 19, 2024
Julie
AustraliaThe beds and pillows were a little uncomfortable
Right across from the gondola so we could strap on our boards and hit the slopes. Had its own Onsen and breakfast included was great.
Stayed in March 2024
Reviewed: March 13, 2024
Ailsa
AustraliaDidn't realise the showers were shared and in the onsen. Kids struggled with lack of privacy. This would not stop us coming again though.
Amazing location at the top of the village and right at the main gondola. Staff were friendly and helpful. Breakfast was amazing value. We added it for 1000yen each. The rooms were big enough and warm. The lodge doesn't hold a lot of people so it was nice and quiet.
Stayed in March 2024
Reviewed: February 28, 2024
Ellie
AustraliaThe staff were so nice, location is right next to the lifts and free snow taxi. Highly recommend the restaurant downstairs for breakfast and lunch!
Stayed in February 2024
Reviewed: February 26, 2024
Thomas
AustraliaThe vending machine in the communal areas had some issues but that's not the hotel's fault. Shared toilet situation sucks a little bit but we know what we were getting in to
Room layout worked great for us. The loft setup may be a bit tricky for some people but helpful for splitting up a larger group. Top tier location
Stayed in February 2024
Reviewed: February 8, 2024
Christian
CanadaHave great coffee and customers would be happy to pay per cup.
Amazing location. Breakfast was good for the cost. Would have been happy to Pay a bit more for more choice of cereals and fruit.
Stayed in February 2024
Reviewed: February 7, 2024
David
SingaporeNothing.
Saving. Location.
Stayed in February 2024
Reviewed: February 1, 2024
Zhi
SingaporeInsulation could be better within the building but not a major issue.
Location probably the best in town! Very good value all things considered. Nice little onsen to complete the experience.
Stayed in January 2024
Reviewed: January 25, 2024
Bryony
New ZealandGreat location right across from the ski field. Small communal area but lovely and sunny with great views of the town and and mountain. Great onsen and very clean facilities.
Stayed in January 2024
Reviewed: January 20, 2024
Pete
AustraliaPerfect lodge accommodation with friendly staff and great facilities
Stayed in January 2024
Reviewed: January 14, 2024
Hamish
AustraliaGreat location, ski in and ski out
Stayed in January 2024
Reviewed: January 1, 2024
Pamela
AustraliaThe location was great, being right across from the gondola! All of the staff were really nice and super helpful. Best thing was the hot bath after a day in the snow! We would definitely stay again!
Stayed in December 2023
Showing 1 - 25
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