413-0006 Shizuoka, Atami, Momoyamacho 11-44, Japan
#44 of 63 hotels in Atami
Guests' ChoiceBased on 13 hotel reviews
7.4Cleanliness
7.8
Comfort
8.4
Location
7.7
Facilities
7.1
Staff
8.2
Value for money
7.5
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Showing 1 – 13
Reviewed: 4 April 2024
Holly
United StatesThis is UPHILL so beware of that AND, the hotel does not have an elevator. We were on the top floor which had a lovely view but we had to carry our suitcases up five flights of stairs so that was a bit challenging. If you are traveling lightly, it's nice. Also, note that it's not in the main part of town but it is near the station. Most recommended restaurants were a good 20-25 min walk away (also, many of them turned us away because they didn't want foreigners even though I speak Japanese). We did not experience this in any other city in Japan (and I lived there for 2+ years).
Loved the rooftop onsen. Loved the view. The beds were comfortable and the shower was nice, albeit small.
Stayed in April 2024
Reviewed: 15 December 2023
Nguyễn
JapanNo parking lot, we ended up spending lots of money for the parking lot.
The onsen on the 4th floor is very nice!
Stayed in December 2023
Reviewed: 12 August 2023
Andrea
PeruBreakfast was only one option and a proper breakfast room with options or buffet would be a great improvement. Also just having stairs and no lift was challenging with small children.
Was a very clean hotel with helpful staff.
Stayed in August 2023
Reviewed: 29 January 2023
Marco
JapanFor young people is fine but if you have problems with doing stairs - please note there is no elevator.
The peaceful area and great view. The staff is very nice too.
Stayed in December 2022
Reviewed: 12 December 2022
Pauline
Hong KongThe hotel has no elevator, I have walked 6 floors with my luggage to my room. The room is small.
The view is good.
Stayed in December 2022
Reviewed: 5 March 2025
Kyoko
Japanthe breakfast was terrible (cold food in a plastic bag), the shared bath was was tiny (more than two people couldn't fit in changing room), and there were nail clippings in our room
Stayed in March 2025
Reviewed: 24 November 2024
Francoise
FranceThe fact that the hotel does not have lift , but it is manageable because the stairs are wild . We stayed on the third floor but It was ok because we did not have heavy luggage with us . No coffee left at 9 am in the machine .
A very nice place to stay , just close to the railway station. Very practical when you come for a few days The hotel is great , the bedrooms are spacious Nice roof top and a nice sea view because the hotel is a little uphill . At the reception they give you nice kimonos You can enjoy the hot springs either the public or the private one
Stayed in November 2024
Reviewed: 3 December 2023
Suo
SingaporeI'm gonna give an honest review about this hotel so that people can make best judgment whether to stay here. Several issues to notice: 1. Although the hotel says it's 7mins walk from the station, it's far more than that time if you are bringing your luggage from the station and climb up to the hotel. 15mins minumum and very steep route. 2. The road from hotel to Atami station on a shared lane with cars and gets VERY DARK and scary at night (it's completely dark in Atami winter after 4:30pm). There is none public transportation and taxi are hard to call, so only way to get to train station or any stores is by foot through that dark little lane. 3. If you are carrying luggage, ANY luggage, avoid this hotel. The hotel is 1 floor higher than the main road, rooms are from 2nd floor and up. You will have to carry your suitcase with MINIMUM 3 FLOORS UP. The staff won't help you by even a little bit. "No service provided" is what they typed in google translate when I ask them to lend me a hand. 4. In the photo on Booking.com you see there is outdoor onsen and a balcony. None of that matches expectation. The porch swing is taken down, the outdoor balcony is full of smokers of all time so you can imagine the horrible smells lingering. The outdoor onsen was closed for the two days during my stay so I never got to use it. and staff didn't even bother to inform during checkin (they would still charge you onsen TAX btw) 5. The cleanness is very troubling. The room carpet is so dirty and with cigarette burns. The indoor onsen has dead bugs floating on the water. I even once saw a cockroach in the corridor 😨 please for the sake of your trip, try and find a better option than this horrible hotel.
Stayed in December 2023
Reviewed: 5 April 2023
Shimo
JapanN/A
It is clean and I love the hot spring and the swing (rooftop)
Stayed in April 2023
Reviewed: 25 March 2023
Bryan
JapanThe only complaints I had about my stay was the weather! And I don't think the staff could have done much about that.
Staff were excellent, highly responsive through the booking.com app, allowing us to order the shuttlebus from the station with ease. The private onsen was also wonderful, for about 3000 yen we could book a private family bath for 45 minutes. The public pools were a little smaller, but the rooftop had a really wonderful view
Stayed in March 2023
Reviewed: 1 June 2024
Martin
ChileThere are no comments available for this review
Stayed in May 2024
Reviewed: 30 March 2023
Don
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 16 December 2022
Chhaya
JapanThere are no comments available for this review
Stayed in December 2022
Showing 1 – 13
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