414-0004 Shizuoka, Ito, Shishido 2-3-1, Japan
#26 of 59 hotels in Ito
Guests' ChoiceBased on 237 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.0
Facilities
8.7
Staff
8.7
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 11 August 2025
Yumiko
JapanNone in particular. Will book again for my next Ito trip.
The hotel was accessible from the station. There was a convenience store and supermarket nearby. The check in and out were quick and efficient. Hotel staff were friendly and polite. We booked the room with the indoor onsen bath. The room was large and beds were comfortable. Water bottles and tea packs were provided. Amenities such as toothbrush, razor, and hairbrush weren’t provided but I was aware so we just brought our own. There were public and private family bath onsen available. The breakfast was good. There were mostly Japanese dishes and we enjoyed most of it.
Stayed in August 2025
Reviewed: 15 June 2025
Justin
United StatesThe hot spring tub's water could have been hotter, but I know I tend to like very hot baths which wouldn't be for everyone.
The in-room hot spring bath was very nice. The beds were very comfortable. The tatami area with its table was great for laptop time. The breakfast was quite nice, especially if you like more traditionally Japanese food.
Stayed in April 2025
Reviewed: 29 April 2025
Tze
AustriaNothing to complain about.
Staff was very friendly and helpful when breakfast needed to be cancelled. Generally everything was clean too.
Stayed in April 2025
Reviewed: 21 April 2025
Tangtra
SingaporeNone
Very spacious room . Option of futon and bed Public onsen was also well maintained and quaint Breakfast was a good spread with izu specialities For dinner if you wish to not dine in the hotel, a few options around the hotel were very good
Stayed in April 2025
Reviewed: 14 April 2025
Mei
Hong KongThe parking lot is not on the hotel ground and next to it. It's not easy to find when we arrive after dark. It's a bit disappointed they don't offer room cleaning every day. No Netflix is very disappointing as there is only Japanese tv show available.
Breakfast is have different variety of food. There are a mix of japanese traditional breakfast and western breakfast. I really enjoy the salad bar and the on site bbq fish.
Stayed in April 2025
Reviewed: 10 April 2025
Mary
CanadaThe property felt upscale and was very attractive, with parking in a lot next door. Our room was spacious with an Onsen bath in it which was lovely. The downside was that it made the room very warm yet the front desk clerk asked us to not use the air conditioning and just open a window (a cross breeze was not possible). When the heat in the room made it difficult to sleep we did turn on the AC for a time to cool off but found it didn't work so well the next morning. This room would be great for a wintertime visit. We were here in April.
Stayed in April 2025
Reviewed: 7 April 2025
Joshua
United StatesSome deferred maintenance on in room onsen.
Very good value. Blended western room. Outdoor onsen was fun. Staff were helpful and patient with questions.
Stayed in April 2025
Reviewed: 2 April 2025
Marushinburg
JapanOverall Excellent ! - location: easy access to great restaurants nearby. - onsen: luckily, almost no one when we were there. - room: mixture of Ryokan atmosphere and a western style hotel. So comfy. - breakfast: the best 👌
Stayed in April 2025
Reviewed: 29 March 2025
Katrina
AustraliaRoom has no shower, have to use the onsen for shower.
Room was comfortable, the private onsen was free.
Stayed in March 2025
Reviewed: 29 March 2025
Joanna
Hong KongOverall the place was nice. The only down side was the room’s air conditioner only allowed heat or just fan. Although it was spring, there was a few hot days we wanted to turn on the cool air but it wasn’t an option. We even asked the front desk and they said it’s not possible… so it was quite warm whenever we are in the room Also, please upgrade the hair dryers in the hotel 😭 they are too weak!
Stayed in March 2025
Reviewed: 13 February 2025
Paige
AustraliaThe futons are very thin, thinner than most we have experienced. I slept very poorly the first night then doubled up with 2 futon which was far more comfortable
Lovely onsen areas, the hotel had a very relaxing vibe! The rooms are a great size too. Convenient location.
Stayed in February 2025
Reviewed: 30 December 2024
Ellekaye5
IndiaLoved the private onsen. It alone was worth the price we paid for the room. Beds were comfortable. Really enjoyed the breakfast. Predominantly Japanese and I got to try some local specialities,, but nice spread of fruit and breads also. Breakfast staff were unobtrusive but friendly. Got to do laundry for 500yen.
Stayed in December 2024
Reviewed: 22 December 2024
Ping
Singaporeonsen in the room
Stayed in December 2024
Reviewed: 18 December 2024
Tracy
United KingdomIt needs 10-15min walk from the train station.
We have a private on sen so it’s really so comfy. The japanese buffet breakfast is good
Stayed in October 2024
Reviewed: 15 December 2024
Amanda
AustraliaStaff are not clear on what the charges are and will overcharge you despite what you’ve secured on booking.com
Private onsen in the room
Stayed in December 2024
Reviewed: 14 December 2024
Christina
United StatesI have to make my bed.
Nice and spacious!
Stayed in December 2024
Reviewed: 7 December 2024
Jenny
United StatesEverything with a charge, massage chair and even toothbrush and brush. The water in the osen was making my skin dry and itchy.
the location was convenient for food and transportation. premier room with hot spring bath was roomy and comfortable. very quiet osen hotel, not crowded and you don’t see much people staying.
Stayed in November 2024
Reviewed: 3 December 2024
Lee
Hong KongThere were some loud speaking tourists at the public Onsen really late in the night which was rather disturbing while you were trying to enjoy a quiet and relaxing time at the onsen . Would be good to put up some signs at the Onsen area, to remind people to keep their voice down .
I really enjoyed my one night stay at this Onsen hotel. My room was very clean . The reception lady who did the check in , was very friendly and she speaks English and helpful too. I wished that I stayed for another night ! 😁
Stayed in December 2024
Reviewed: 30 November 2024
Leanne
AustraliaUnfortunately, the room was just too hot and uncomfortable. The hotel had switched over to winter airconditioning, yet it was still warm outside. Crazy the temperature isn't individually controlled in each room.
We loved having our own hot spring bath! The room is spacious, clear and the beds are very nice.
Stayed in November 2024
Reviewed: 27 October 2024
Amir
IsraelGood location, only 10 minutes by foot from the train station. Great onsen baths.
Stayed in October 2024
Reviewed: 13 September 2024
Daniel
SingaporeThis town is deserted. We were there for 3 days. We left the hotel at different times of the day, returning at different times too. Most of the shops are closed... we had difficulty looking for food. We loved Japanese food.. so it is not a matter of cultural appetite.
Onsen within the room
Stayed in September 2024
Reviewed: 10 August 2024
David
AustraliaExcellent room with twin beds and separate tatami room with kinoki bath. Great hoping baths indoors and outdoors. Attractive spacious lobby looking on to large fish pond with hot spring foot bath along the side
Stayed in August 2024
Reviewed: 14 June 2024
Monty
SingaporeThe rooms are dated and the futon bedding appears to be really old and used.
The hotel was spacious and there were 3 private onsens available which didn't require booking. There was also a foot bath at the foyer area for guests to enjoy.
Stayed in June 2024
Reviewed: 29 May 2024
Pui
AustraliaThis hotel is slightly far to the city area and it is highly recommended you travel by car. The food is unfortunately a bit behind in respect to its hotel star rating.
Well organised onsen and offer free private family bath which is extremely rare to see! Lovely staff!
Stayed in May 2024
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